Xerox DocuPrint 203A User Manual page 88

Examples of poor print
quality
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4
Black toner marks across the
page
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4
White lines across the page
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4
Lines across the page
ABCDEFGH
abcdefghijk
A B C D
a b c d e
0 1 2 3 4
Black lines down the page
Printed pages have toner stains
down the page.
Recommendation
The drum unit may be damaged. Put in a new drum unit. See page 6-12.
Make sure that you use paper that meets our specifications. See What kind of
paper can I use? on page 2-5.
• If you use label sheets for laser printers, the glue from the sheets may
sometimes stick to the OPC drum surface. Clean the drum unit. See page
6-12.
• Do not use paper that has clips or staples because they will scratch the
surface of the drum.
• If the unpacked drum unit is in direct sunlight or room light, the unit may be
damaged.
Make sure that you use paper that meets our specifications. A rough surfaced
paper or thick print media can cause the problem.
Make sure that you select the appropriate media type in the print driver.
The problem may disappear by itself. Try printing multiple pages to clear this
problem, especially if the printer has not been used for a long time.
The drum unit may be damaged. Put in a new drum unit. See Replacing the toner
cartridge on page 5-3.
Clean the inside of the printer and the primary corona wire in the drum unit. See
Cleaning on page 5-11.
The drum unit may be damaged. Put in a new drum unit. See Replacing the drum
unit on page 5-8.
Clean the primary corona wire of the drum unit. See Cleaning the corona wire
on page 5-14
Make sure the primary corona wire cleaner is at the home position ( ).
The drum unit may be damaged. Install a new drum unit. See Replacing the
drum unit on page 5-8.
The toner cartridge may be damaged. Put in a new toner cartridge. See
Replacing the toner cartridge on page 5-3. Make sure that a torn piece of paper
is not inside the printer covering the scanner window.
The fuser unit may be smudged. Contact our Customer Support Centre or your
dealer.
Troubleshooting
6
6 - 13