Troubleshooting - Haier XQG65-11SU User Manual

XQG65-11SU -MANUAL 10/29/02

Troubleshooting

Washer does not operate:
• Check if unit is plugged in. The plug may have come loose.
• Check if the electrical wall receptacle is of proper voltage.
• Check if the circuit breaker needs to be reset or if the fuse needs to be replaced.
• Check if the unit is in "Off" mode.
• Check if the washer is overloaded: load may need to be re-balanced and clothes
may need to be redistributed.
• Check if the door is open. You may have to close the door properly.
• Check if the control knob is set properly. You may have to adjust the control knob.
• The washer pauses in some cycles. This is normal in delicate or hand-washable
cycle, which has short soak period where your clothes are being soaked for very
short period of time. You will not hear washer operation for a short period of
time. When the soak time is over, it will start automatically.
Problems with water:
• Not enough water coming out: Water faucet may need to be turned on fully.
Water hoses may be tangled up or wrinkled up. Straighten up hoses. Check water
level selection, it may need to be readjusted.
• Water Temperature is incorrect: Check your water heater temperature. Hot water
needs to be at a temperature at least 120˚F -140˚F (49˚C – 60˚C). Check to
make sure the inlet hoses are properly connected. (e.g. hot to hot & cold to cold)
• Water leaks: This is due to not properly installing drain hose or fill hoses. Your
home drain may be clogged or having constant water pressure. You may need to
tighten hoses, check the plumbing or call a plumber.
• Water pumped out before the cycle is completed: It happens if you open the door
in the middle of cycle.
• Water will not drain: This is due to not installing your drain hose properly. You
may need to connect the drain hose properly. Check the position of the drain
hose. In order to drain properly, make sure that top of drain outlet is less than 4
ft. (1.2 m) above the floor.
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