Troubleshooting - NEC Express5800 Series User Manual

Troubleshooting

Error Messages
When using the remote management, an error dialog box may appear on the management PC if
some problem occurs. Messages and actions for the errors are described below.
Fatal errors
No. Error message
1 Fatal error. JavaVM quits.
2 A fatal software error has
occurred.
Logon error
No. Error message
1 Authentication error
Access privilege error
No. Error message
1 Unauthorized operation. You
have no privilege to perform the
operation.
Network errors
No. Error message
1
The HTTP communication failed.
2
Could not resolve the IP address.
3
Unable to reach the target host.
4
Failed to download applet.
5
The RMCP+ session is closed.
6 Failed to establish the RMCP+
session.
System Configuration 4-79
Action
Try logging in again.
If the same message continues to appear, contact
your service representative.
Try logging in again.
If the same message continues to appear, contact
your service representative.
Action
Check the user name and password, and then enter
them again.
Action
Try performing the operation with administrator's
privileges. Consult your administrator.
Action
Check the network environment and try again.
Contact your service representative if the error
persists. .
Check the network environment.
You cannot use Remote KVM Console for
connections via proxy.
Check the network environment.
You cannot use Remote KVM Console for
connections via proxy.
Check the network environment and try again.
Contact your service representative if the error
persists.
Check the network environment.
If there is no network problem, contact your service
representative.
Check the network environment.
If there is no network problem, contact your service