Troubleshooting - Samsung YP-U7 User Manual

Troubleshooting

When you have a trouble using the player, try the following before contacting a service centre.
Problem Solution
• Your player will not turn on if the battery is
completely drained. Recharge the battery
My player will not
and turn the player on again.
turn on.
• Press and hold the Power button for about
8-10 seconds to reset your player.
• Check if the buttons are locked.
• Check if the buttons correspond to the
The buttons do
functions you want to activate.
not work.
• Press and hold the Power button for about
8-10 seconds to reset your player.
• The screen may not be visible under the
direct rays of the sun.
The screen
• The screen turns off automatically after
does not display
the period of time you set in < Settings >
anything.
<Display>
elapsed.
If you do not use your player for 5 minutes after
My player turns
you pause playback, it automatically turns off.
off automatically.
Turn on your player.
→
→
<Display light duration> has
Problem Solution
• The battery running time may differ
The battery
depending on the current sound mode or
running time is
display settings.
different from
• The battery running time may decrease if
what is written in
your player is left in a location with a high or
the user manual.
low temperature.
Check if your PC meets PC requirements.
Kies will not work
on a PC. See "Recommended PC requirements."
Run Windows Update on the PC. Select key
My player will not updates and service packs and update all.
connect to a PC.
When the update is completed, reboot the PC
and reconnect.
• Format your player in <Settings>
<System>
The file transfer is
• End all programs you are not using. Running
too slow.
multiple programs simultaneously can slow
down the file transfer rate.
• Check if any playable files are stored in your
player.
My player will not
play any files. • Check if the files are damaged.
• Check if the battery is charged.
→
→ <Format> and try again.
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