Originals And Paper - Toshiba e-STUDIO5520c Troubleshooting Manual

8.WHEN SOMETHING IS WRONG WITH THE EQUIPMENT

Originals and paper

Problem Description
The original is jammed.
Paper is jammed.
Two or more sheets of paper are
fed together.
Sheets do not align when exiting.
"UNDEF" indication appears
instead of the paper size
indication on the drawer button of
the touch panel when the paper
is placed.
The message indicating no paper
does not disappear even after
paper is placed in the drawer.
Cause
The original is unavailable on the
equipment.
The paper is unavailable on the
equipment.
The paper size setting registered for
the equipment is inconsistent with
paper in a drawer or on the bypass
tray.
The paper type setting registered for
the equipment is inconsistent with
paper in a drawer or on the bypass
tray.
The bundle of paper exceeds the
height limit line indicated on the side
guide.
There is too much space between the
paper and the side and end guides of
the drawer.
Hidden jammed paper has not been
removed.
Sheets of paper are stuck together.
Sheets are placed in the drawer with
the wrong side up.
The paper unavailable for the drawer
is placed.
There are too much spaces between
the paper and the side guide or the
end guide.
Sheets placed in the drawer are not
aligned.
The side and end guides do not
match the paper size in the drawer.
The amount of paper placed in the
Tandem Large Capacity Feeder is too
small.
When You Think Something Is Wrong With the Equipment
8 WHEN SOMETHING IS WRONG WITH THE EQUIPMENT
Corrective Action
Check whether the original is available on the equipment.
For details, refer to Chapter 2 of the Copying Guide.
Check whether the paper is available on the equipment.
For details, refer to Chapter 1 of the Copying Guide.
Match the size of the paper placed in the drawer or on the
bypass tray and the size registered on the equipment.
For Details, refer to Chapter 1 and 2 of the Copying
Guide.
Match the type of the paper placed in the drawer or on the
bypass tray and the one registered to the equipment.
For Details, refer to Chapter 1 and 2 of the Copying
Guide.
Remove some paper to set it within the height limit line
indicated on the side guide.
Adjust the space between the paper and the side guide or
the end guide not to take much spaces. If the thick paper
is jammed, take a little space between the paper and the
side guide.
For details, refer to Chapter 1 of the Copying Guide.
Check the sign again on the touch panel to see where the
jam occurred.
P.11 "Clearing a Paper Jam"
Loosen the stack of paper well and set them again.
Check the printing side of the sheets and place them
correctly. Information about the printing side may be given
on the wrapping paper of the sheets.
If you cannot find which side is the printing side, try
printing on both sides to see if the sheets align when
exiting.
Check whether the paper you set is available for the
drawer.
For details, refer to Chapter 1 of the Copying Guide.
Adjust the space between the paper and the side guide or
the end guide in order not to take much spaces.
Remove the sheets from the drawer, align them, and
replace them.
Adjust the side and end guides to match the paper size.
Place more than 10 sheets of paper in the Tandem Large
Capacity Feeder.
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