Canon iP3600 SERIES On-Screen Manual page 312

Paper Is Smudged/Printed Surface Is Scratched
If you are printing beyond the recommended printing area of your printing paper, the lower edge of
the paper may become stained with ink.
Resize your original document in your application software.
Printing Area
Check 7: Is the Paper Feed Roller dirty?
Clean the Paper Feed Roller.
Routine Maintenance
Note
Cleaning the Paper Feed Roller will wear the roller, so perform this procedure only when
necessary.
Check 8: Is inside of the printer dirty?
When performing duplex printing, the inside of the printer may become stained with ink, causing the
printout to become smudged.
Perform the Bottom Plate Cleaning to clean the inside of the printer.
Cleaning Inside the Printer
Note
To prevent the inside of the printer from stains, set the paper size correctly.
Check 9: Set Ink Drying Wait Time longer.
Doing so gives the printed surface enough time to dry so that paper smudged and scratched are
prevented.
Make sure that the printer is turned on.
1.
Open the printer properties dialog box.
2.
Opening the Printer Properties Dialog Box (Windows)
Click the Maintenance tab and then Custom Settings.
3.
Drag the Ink Drying Wait Time slide bar to set the wait time, and then click Send.
4.
Confirm the message and click OK.
5.
Make sure that the printer is turned on.
1.
Open the Canon IJ Printer Utility.
2.
Opening the Canon IJ Printer Utility (Macintosh)
Select Custom Settings in the pop-up menu.
3.
Drag the Ink Drying Wait Time slide bar to set the wait time, and then click Send.
4.
Confirm the message and click OK.
5.
Check 10: Is the paper scratched by other loaded paper?
Depending on the media type, the paper may be scratched by other loaded paper when feeding from
the Rear Tray. In this case, load one sheet at a time.
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