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What do I do if the printer is not detected?
Check the following:
Does the printer you are using support Canon Mobile Printing? (→ Supported Printers)
Printer network settings:
Is <SNMPv1> set to [On]?
Is the LPR port set correctly to 515?
Is the gateway address set correctly?
Is the subnet mask set correctly?
Are the Wi-Fi settings enabled on your iPhone or iPad?
Is Bluetooth turned off on your iPhone or iPad?
Does the wireless network your iPhone or iPad is connected to and the network your printer is
connected to match?
If the printer is not on the same network, follow the procedure "Manual Search by Specifying IP
Address."
What do I do if a message asking me to confirm my present location is displayed?
The location confirmation message may be displayed if you are using iOS 5.1.
Although Canon Mobile Printing does not use location information, if you are using the photo album
function when printing, tap [OK] if this message is displayed.
What do I do if a file is not previewed or printed correctly?
Depending on the data content of Microsoft Office files (doc, docx, xls, xlsx, ppt, pptx) and iWork
files (Pages, Numbers, Keynote), they may not be able to be previewed or printed correctly.
If you check the displayed content in the [Preview] screen and find that the preview is not displayed
correctly, convert the file to PDF and print it. If you are using special fonts, enable the setting for
embedding fonts when converting to PDF.
What do I do if data is not printed according to the print settings?
If you set functions that are not supported by the printer you are using in the [Print Settings] screen
of this app, the settings will not be applied.
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