Logging Out of the VTM Console
Logging Out of the VTM Console
To log off the VTM console, click Logout at the bottom of any page, and then click OK.
The VTM login page opens, where you can log on again when you are ready.
Although you are still connected to the VTM after logging out, authorized users can
access the Express5800/320Ma system by logging in to the VTM console if they supply
the correct user ID and password.
Related Topics
•
"Logging On to the VTM Console"
•
"Overview of How to Use the VTM Console"
Troubleshooting Connections to a VTM
The following settings in Microsoft Internet Explorer 5.0 and subsequent versions can
prevent you from connecting to the VTM:
•
The security setting for Internet connections is set to
•
The LAN settings in Internet Explorer are using a proxy
Problem: Security for Internet Is Set to High
Symptom. The following message displays: Your current security settings
prohibit ActiveX controls on the page. As a result, the page may
not display correctly.
Resolution. Reset the security setting for all Internet connections, or for the
connections to specific VTMs. If using a lower setting for all Internet connections is not
acceptable, reset the security setting for the VTMs to which you want to connect.
To reset the security setting for all Internet connections
1. On the Internet Explorer Tools menu, click Internet Options.
2. Click the Security tab, and then click the Internet icon.
3. Under Security level for this zone, the security is displayed as High. Move the
slider down to the Medium position or lower, and click OK.
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Express5800/320Ma: Virtual Technician Module User's Guide
N O T E
If the VTM console is idle for 30 minutes or longer, you will
be automatically logged out and must log on again.
High.
server.