Reporting Safety Defects; Reporting Safety Defects (U.s.a.) - Mazda CX-9 Owner's Manual

CX-9_8CM9-EA-12I_Edition1 Page579
Thursday, September 13 2012 2:40 PM
If you believe that your vehicle has a defect which could cause a crash or could
cause injury or death, you should immediately inform the National Highway
Traffic Safety Administration (NHTSA) in addition to notifying Mazda Motor
Corporation (Your Mazda Importer/Distributor).
If NHTSA receives similar complaints, it may open an investigation, and if it
finds that a safety defect exists in a group of vehicles, it may order a recall and
remedy campaign. However, NHTSA cannot become involved in individual
problems between you, your dealer, or Mazda Motor Corporation (Your Mazda
Importer/Distributor).
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-
327-4236 (TTY:1-800-424-9153) ; go to http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE., Washington, DC,
20590. You can also obtain other information about motor vehicle safety from
http://www.safercar.gov.
NOTE
If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be forwarded to:
Mazda North American Operations
7755 Irvine Center Drive
Irvine, California 92618-2922
or
P.O. Box 19734
Irvine, CA 92623-9734
Customer Assistance Center or toll free at 1 (800) 222-5500
If you live outside of the U.S.A., please contact the nearest Mazda Distributor shown (page 9-13) in
this booklet.
Form No.8CM9-EA-12I

Reporting Safety Defects (U.S.A.)

Black plate (579,1)
Customer Information and Reporting Safety Defects

Reporting Safety Defects

9-45