Troubleshooting - Whirlpool DU920QWDQ4 Use And Care Manual

Troubleshooting
Before calling for assistance please check the chart below for problems you can fix. It could
save you the cost of a service call.
Dishwasher problems
PROBLEM
Dishwasher does
not run or stops
during a cycle
CHECK THE FOLLOWING
Is the door tightly closed and securely latched?
Has the cycle been set correctly?
Has a household fuse or circuit breaker blown or tripped?
If the motor stopped because of an overload, it will automatically
reset itself within a few minutes. If it does not start, call for service.
Is the water supply turned on?
Is the dishwasher wired into a live circuit with the proper voltage?
Dishwasher
runs too long
Cycle times depend on the temperature of the water entering the
dishwasher. Cooler water results in longer cycle times.
Undercounter dishwashers require adequate enclosure for proper
operation. See the Installation Instructions for complete information.
Dishwasher
will not fill
Is overfill protector stuck in "up" position? Overfill protector should
move up and down freely. Press down to release.
Water remains
in dishwasher
Detergent remalns
In covered sectlon
of dispenser
Allow cycle to finish. A small amount of water remaining is normal.
Check the drain air gap (if installed). If it is clogged, follow the
manufacturer's cleaning instructions.
Has the cycle completed?
Is the detergent fresh and dry without lumps? See the "Using the
Dispensers" section.
Is the bottom rack in backwards? The rack bumpers must face the
dishwasher door.
Dishes not as dry
as you expected
Is the rinse agent dispenser empty? Using a rinse agent greatly
improves drying.
Do not use Air Dry option on the next load.
Grinding, grating,
crunching, or
buzzing sounds
Has a hard object entered the POWER CLEAN
TM
module?
The sound should stop when the object is ground up.
White residue
appears on front
of access panel
Is too much detergent being used? See the "Using the Dispensers"
section for recommended amounts of detergent.
Some liquid detergents develop excess foam and residue on panel.
Try a different brand to reduce foaming and eliminate buildup.
28