Troubleshooting - Asus XONAR - Sound Card - 192 kHz User Manual

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Appendices
Troubleshooting and FAQs

Troubleshooting

I cannot install the audio card driver on my computer.
Ensure that you have properly plugged the audio card in the PCI
Express slot on your motherboard.
Check that the Windows hardware device manager has discovered a
multimedia audio device. If no device is found, please try scanning for
new hardware.
Try rebooting your computer.
Remove the card, plug it into another PCI Express slot, and try again.
I cannot find the Xonar Xense Audio Center.
Ensure that you have installed the driver.
Locate the Xonar Xense Audio Center icon on the taskbar, then. double-
click the icon to launch the Xonar Xense Audio Center utility.
If the icon is not shown on the taskbar, go the Windows
and double-click the Xonar Xense Audio Center icon.
Try installing the driver again.
I cannot hear any sound from my analog speakers.
Ensure that the power cable of your power supply unit is properly
connected to the power connector of the audio card.
Ensure that you have connected the speakers properly and that the
speakers are turned on.
Ensure that the device master volume or that the software player is not
on mute mode on the Xonar Xense Audio Center.
ASUS Xonar Xense
Control Panel
®
33

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