Washing Problems - KitchenAid KAWS800G Use & Care Manual

Automatic washer
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Common
washing problems
Problem...
Cause...
Solution ...
• Fill hoses not tight.
Washer leaks
NOTE: After
checking these,
check household
plumbing.
Washer won't
drain/spin
• Tighten hoses. See Installation
Instructions.
• Fill hose washers not properly seated.
• Reseat (reposition) washers. See
Installation Instructions.
• Drain hose clamp not properly installed
or is off.
• Drain is clogged.
• Tub moved forward during unloading,
causing water to deflect off tub ring.
• Unit not level, causing water to deflect
off tub dng.
• Fill or spray rinses are deflecting off
load. Washer is overloaded or load is
unbalanced.
• Clamp drain hose.
• Unclog drain. Sink and standpipe
must be able to handle 17 gallons
(64 L) of water per minute.
• Ensure tub is centered before
starting washer.
• Ensure front feet are installed and
nuts are tightened. Level washer.
• Redistdbute the load, or reduce
load size.
• Drain hose is clogged.
• Unclog hose. See Installation
Instructions for proper installation
of drain hose.
• Lid is open.
• End of drain hose more than 72 inches
(183 cm) above floor.
• Too much detergent - excessive sudsing.
• Low voltage or using an extension cord.
• Close the lid.
• Lower drain hose.
• Use less detergent.
• Check electdcal source or call
electrician. Do not use extension
cords.
Wet loads
Washer continues
to fill/drain or
cycle stuck
NOTE: Washer
pauses briefly
throughout each
cycle. This is normal.
Washer makes
noise
• Wrong cycle for load being washed.
• Cold rinses.
• Top of drain hose is lower than water
level in washer.
• Drain hose fits too tightly into standpipe.
• Drain hose taped into standpipe.
• Load is unbalanced.
• Washer is not level.
• Nuts on front feet not tight.
• Yellow shipping strap with cotter pins
not completely removed.
• Choose a cycle with a higher spin
speed.
• Cold rinses leave loads wetter than
warm dmies. This is normal.
• Raise the drain hose. It must be
higher for proper operation.
• Adjust drain hose for loose yet
secure fit. See Installation
Instructions.
• Do not seal off drain hose with tape.
The hose needs an air gap.
• Redistdbute load.
• Level washer. Reset rear leveling
legs. See Installation Instructions.
• Tighten nuts.
• See Installation Instructions.
continued on next page

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