Ice clogged in the ice storage bin or delivery chute?
Remove clogged ice, using a plastic utensil if necessary.
Clean chute and bottom of storage bin using a warm moist
cloth, and dry both thoroughly. To avoid clogging and maintain
a fresh supply of ice, empty the storage bin and clean both the
bin and delivery chute every two weeks.
Has the wrong ice been added to the bin? Use only cubes
produced by the current ice maker.
Has the ice melted around the auger (metal spiral) in the
ice bin? Empty the ice container. Use warm water to melt the
ice if necessary.
Use a sturdy glass when dispensing
Failure to do so can result in cuts.
Is the ice dispenser stalling while dispensing "crushed"
ice? Change the ice button from "crushed" to "cubed." If
cubed ice dispenses correctly, depress the button for
"crushed" ice and begin dispensing again.
Has the dispenser arm been held in too long? Ice will stop
dispensing when the arm is held in too long. Wait 3 minutes
for dispenser motor to reset before using again.
The water dispenser will not operate properly
Freezer door closed completely? Close the door firmly. If it
does not close completely, see "The doors will not close
Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
Is the water pressure
at least 30 psi (207 kPa)? The water
pressure to the home determines the flow from the dispenser.
See "Water Supply Requirements."
Kink in the home water source line? Straighten the water
New installation? Flush and fill the water system.
Water filter installed
on the refrigerator?
The filter may be
clogged or incorrectly installed.
Is a reverse osmosis water filtration
your cold water supply? See "Water Supply Requirements."
Water is leaking from the dispenser
NOTE: One or two drops of water after dispensing is normal.
Glass not being held under the dispenser long enough?
Hold the glass under the dispenser for 2 to 3 seconds after
releasing the dispenser lever/pad.
New installation? Flush the water system. See "Prepare the
Water System" or "Water and Ice Dispensers."
Recently changed water filter? Flush the water system. See
"Prepare the Water System" or "Water and Ice Dispensers."
The dispenser water is not cool enough
(on some models)
NOTE: Water from the dispenser is chilled to only 50°F (10°C).
Allow 24 hours after installation for the
water supply to cool completely.
Recently dispensed large amount of water? Allow 24 hours
for water supply to cool completely.
Water not been recently dispensed? The first glass of water
may not be cool. Discard the first glass of water.
Refrigerator connected to a cold water pipe? Make sure
the refrigerator is connected to a cold water pipe. See "Water
To order replacement filters, call 1-800-442-9991
and ask for the
part number listed below or contact your authorized KitchenAid
dealer. In Canada, call 1-800-807-6777.
Steel Cleaner and Polish:
Order Part #4396095
Order Part #W10291030 (P4RFWB)
Order Part #W10311524
Order Part #W10346771A
State of California
of Public Health
Water Treatment Device
Do not use where
water is microbiologically
unsafe or with water
except that systems
for cyst reduction
may be used on dismtbcted
that may conlain