Troubleshooting - KitchenAid KEHC309 Use & Care Manual

TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
Nothing will operate
• Has a household fuse been blown or has the circuit
breaker been tripped?
Replace the fuse or reset the circuit.
• Is the appliance wired properly?
See Installation Instructions.
Oven will not operate
• Is the electronic oven control set correctly?
See "Electronic Oven Control" section.
• Has a delay start been set?
See "Timed Cooking" section.
• On some models, is the Control Lock set?
See "Control Lock" section.
• On some models, is the Sabbath Mode set?
See "Sabbath Mode" section.
• On double oven models, is one oven self-cleaning?
When one oven is self-cleaning the other oven cannot be set
or turned on.
• On double oven models, has the correct oven been
selected?
Choose UPPER OVEN or LOWER OVEN first.
Oven temperature too high or too low
• Does the oven temperature calibration need adjustment?
See "Oven Temperature Control" section.
Display shows messages
• Is the display showing "PF", "PF id=27" or "PF id=30"?
There has been a power failure. Clear the display. See
"Display(s)" section. On some models, reset the clock, if
needed. See "Clock" section.
• Is the display showing a letter followed by a number?
Clear the display. See "Display(s)" section. If it reappears, call
for service. See "Assistance or Service" section.
Self-Cleaning cycle will not operate
• Is the oven door open?
Close the oven door all the way.
• Has the function been entered?
See "Self-Cleaning Cycle" section.
• On some models, has a delay start Self-Clean cycle been
set?
See "Self-Cleaning Cycle" section.
• Has a delay start been set?
See "Timed Cooking" section.
• On double oven models, is one oven self-cleaning?
When one oven is self-cleaning, the other oven cannot be set
to self-clean.
Oven cooking results not what expected
• Isthe appliance level?
Level the appliance. See the Installation Instructions.
• Is the proper temperature set?
Double-check the recipe in a reliable cookbook.
• Is the proper oven temperature calibration set?
See "Oven Temperature Control" section.
• Was the oven preheated?
See "Baking and Roasting" section.
• Is the proper bakeware being used?
See "Bakeware" section.
• Are the racks positioned properly?
See "Positioning Racks and Bakeware" section.
• Is there proper air circulation around bakeware?
See "Positioning Racks and Bakeware" section.
• Is the batter evenly distributed in the pan?
Check to make sure batter is level in the pan.
• Is the proper length of time being used?
Adjust cooking time.
• Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer
cooking times.
• Are baked items too brown on the bottom?
Move rack to higher position in the oven.
• Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust.
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