Troubleshooting - Philips AZ787 User Manual

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Do not use solvents such as benzene,
thinner, commercially available cleaners,
or antistatic spray intended for analogue
records.
Clean the disc lens
After prolonged use, dirt or dust may
accumulate at the disc lens. To ensure good
play quality, clean the disc lens with Philips
CD lens cleaner or any commercially
available cleaner. Follow the instructions
supplied with cleaner.
Clean the heads and the tape paths
To ensure good play quality, clean the
heads A, the capstan(s) B, and pressure
roller(s) C after every 50 hours of tape
operation.
Use a cotton swab slightly moistened with
cleaning fluid or alcohol.
You can also clean the heads by playing a
cleaning tape once.
Demagnetise the heads
Use a demagnetising tape available at your
dealer.

9 Troubleshooting

Warning
Never remove the casing of this device.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
device, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips Web page
(www.philips.com/support). When you contact
Philips, make sure that the device is nearby
and the model number and serial number are
available.
No power
Ensure that the Mains cord is connected
securely.
Ensure that there is power at the AC
Mains.
Ensure that the batteries are inserted
correctly.
No sound or poor sound
Adjust the volume.
No response from the unit
Disconnect and reconnect the AC power
plug, then turn on the system again.
As a power-saving feature, the unit
switches off automatically 15 minutes after
track play reaches the end and no control
is operated.
Poor cassette sound quality
Make sure that heads in the cassette
holder are clean.
Remote control does not work
Before you press any function button, first
select the correct source with the remote
control instead of the main unit.
Reduce the distance between the remote
control and the unit.
Insert the battery with its polarities (+/–
signs) aligned as indicated.
EN
14

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