For Service Or Assistance - KitchenAid KEBS277W Use And Care Manual

For Service or Assistance
Follow these steps:
1. If your oven should fail to operate,
review the following list before
calling your dealer. You could save
the cost of a service call.
• Have instructions in this book been
followed?
• Has the fuse blown, or is the circuit
breaker open?
• Is the Selector set in the correct
position?
• Is Oven Lock Lever in proper position
for cooking (left) or cleaning (right)?
• Is Auto Time/Manual switch in
correct position?
• Recheck suspected defect.
2. If the problem is not due to one of
the above items, first call your
dealer or repair service he
recommends.
• All service should be handled locally
by the dealer from whom you
purchased the oven or an authorized
KitchenAld servicer.
.
In the event you are unable to
obtain the name of a local
authorized KitchenAid servicer, call
KitchenAid Customer Relations,
TOLL FREE:800-422-1230,
• A Customer Relations representative
can recommend a qualified service
company in your area.
If you must call or write, please
provide: Model Number, Serial
Number, Date of Purchase and
complete description of the
problem. Write to:
Customer Relations Department
KitchenAld, Inc.
RO. Box 558
St. Joseph, MI 49085-0558
Please include a daytime phone
number in your correspondence.
4. If you are not satisfied with the
action taken, contact the Major
Appliance Consumer Action Panel
(MACAP). MACAP is a group of
independent consumer experts that
voices consumer views at the
highest levels of the major
appliance industry. Contact them
only when the dealer, authorized
servicer or KitchenAld Inc., have
failed to resolve your problem.
Major Appliance Consumer
Action Panel
20 North Wacker Drive
Chicago, IL 60606
MACAP will in turn inform us of
your action.
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