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Cooktop Care; Troubleshooting - KitchenAid KICU540BSS Use & Care Manual

Touch-activated electronic induction cooktop
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Before cleaning, make sure all controls are off and the cooktop is cool. Always follow label instructions
on cleaning
Soap, water and a soft cloth or sponge are suggested first unless otherwise noted.
To avoid damage, do not use steel wool, abrasive powder
cleansers, chlorine bleach, rust remover or ammonia.
Always wipe with a clean, wet cloth or sponge and dry thoroughly
to avoid streaking and staining.
Cooktop Cleaner (Part Number W10355051 B) is
for regular use to help avoid scratches, pitting and
abrasions, and to condition the cooktop.
It may be ordered as an
accessory. See "Assistance or Service" section to order.
A Cooktop Scraper is also recommended
for stubborn soils, and
can be ordered as an accessory. See "Assistance
or Service"
section to order. The Cooktop Scraper uses razor blades. Store
razor blades out of the reach of children.
Light to Moderate
Paper towels or clean damp sponge.
Cooktop Cleaner and clean damp paper towel:
Clean as soon as cooktop has cooled down. Rub creme into
surface with a damp paper towel or soft cloth. Continue
rubbing until white film disappears.
Spills (jellies, candy, syrup)
Cooktop Scraper:
Clean while the cooktop is still warm. You may want to wear
oven mitts while cleaning the cooktop.
Heavy Soil, Dark Streaks,
and Discoloration
Cooktop Cleaner or nonabrasive
Rub product into soil with a damp paper towel or soft cloth.
Continue rubbing until white film disappears.
Cooktop Cleaner and Cooktop Scraper:
Rub creme into soil with damp paper towel. Hold scraper as
flat as possible on surface and then scrape. Repeat for
stubborn spots. Polish entire cooktop with creme and paper
Tiny Scratches
and Abrasions
Cooktop Cleaner:
Rub creme into surface with a damp paper towel or soft
cloth. Continue rubbing until white film disappears. Scratches
and abrasions do not affect cooking performance and after
many cleanings become less noticeable.
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Is the cooktop wired properly?
See the Installation
Instructions for more information.
Has a household
fuse blown, or has a circuit breaker
Replace the fuse or reset the circuit breaker. If the
problem continues, call an electrician.
will not operate
Is the cooktop control set correctly? Touch the display area
on the control panel to select a cooking surface before
selecting a function.
Is the "Control
Lock" Cooktop
set? See "Control
Lock" section.
Has the cooktop turned off by itself? The power off key
was unintentionally
touched. Press power key again. Reset
the cooktop.
Excessive heat around
on cooktop
Is the cookware the proper size? Use cookware about the
same size as the surface cooking area. Cookware should not
extend more than 1/2"(1.3 cm) outside the cooking area.
Cooktop cooking results not what expected
Is the proper cookware being used? See "Cookware"
Is the cooktop
set to the proper heat level? See
"Cooktop Controls" section.
Is the cooktop
level? Level the cooktop.
See the Installation
Display shows
Is the display flashing
when you place a saucepan on an
induction surface cooking area? Check that the saucepan
is electromagnetic.
Check that the diameter of the saucepan
is large enough. Center the saucepan on the surface cooking
area. Allow the saucepan to cool down in the event that it has
become hot when used. Switch the surface cooking area off,
then on again. If the display still does not light up, turn power
off at the circuit breaker. Wait 20 seconds and turn power
back on.
Is the Performance
Boost function display flashing and
off? The Performance Boost function operates the
surface cooking area with the most power. During long
cooking times, it is possible that the function will switch the
surface cooking area off to keep the cooktop from
overheating. You can continue to use the cooktop if the
display is not flashing.


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