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Before You Call
SoJutions to Common
ProbJems
Before you call for service, review this list. it may save you time
and expense. The list includes common occurrences that are not
OCCURRENCE
Range is not level.
POSSIBLE
CAUSE/SOLUTION
Poor installation.
Place oven rack in center of oven. Place a level on the oven rack.
Adjust leveling legs at base of range until the rack is level. When range is level,
cooktop may appear out of alignment if countertop
is not level.
Weak, unstable floor. Be sure floor is level and can adequately
support range. If floor
is sagging or slopping, contact a carpenter to correct the situation.
Kitchen cabinet misalignment
may make range appear to be unlevel. Be sure
cabinets are square and have sufficient
room for range clearance.
Cannot move appliance
easily.
Appliance must be accessible
for
service.
Cabinets not square or are built in too tight. Contact a cabinet maker to correct the
problem.
Contact builder or installer to make appliance accessible.
Carpet interferes with range. Provide sufficient space so range can be lifted over
carpet.
Entire range or oven does not operate.
2
Gas line is hard-plumbed.
Have a flexible C.S.A international
approved metal
i1
appliance
connector
installed.
Make sure cord/plug is plugged tightly into outlet.
Service wiring is not complete. Call 1-800=4=MY-HOME ® (See back cover).
Electrical power outage. Check house lights to be sure. Call your local electric
company for service. Surface burners can be lit manually.
*Oven control
beeps and displays any F
Electronic control has detected a fault condition. Press STOP/CLEAR
to clear the
code error (for exemple
Fll)
display and stop beeping. Reprogram oven. if fault recurs, record fault number. Press
STOP/CLEAR
and call 1-800=4-MY=HOME ® for assistance
(See back cover).
Oven light does not work.
Replace or tighten bulb. See Changing
Oven Light section in this Use & Care Guide.
Electrical power outage. Check house lights to be sure. Call your local electric
compagny for service.
Surface burners do not light.
Surface control knob has not been completely
turned to LITE. Push in and turn the
surface control knob to MTE until burner ignites and then turn the surface control
knob to the desired flame size.
Burner ports are clogged. Clean burners. See "Cleaning
the Burner Grates, Burner
Caps and Burner Heads" under General Cleaning.
Range power is disconnected
from outlet. Be sure cord is securely plugged into the
outlet.
Electrical power outage.
Surface burner flame burns half way
around.
Be sure the gas supply to the range is turned "ON".
Burner ports or slots are clogged. With the burner off, use a small-gauge
wire or
needle to clean ports or slots.
Moisture is present after cleaning. Lightly fan the flame and allow the burner to
operate until flame is full. Dry the burners thoroughly
following instructions
under
General
Cleaning.
25
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