Avoid Service Checklist - Kenmore 790.46992 Use & Care Manual

Youmaysave the costandinconvenience of anunnecessary service c allbyfirstreviewing t his
checklist ofcommonly encountered problem situations.
Youwillbecharged f oraservice call w hiletheappliance isinwarranty i ftheproblem isnotcaused
bydefective p roduct workmanship ormaterials.
Yournewappliance i sa carefully e ngineered product. M any times, w hatappears to bea reason
to call s ervice r equires n othingmore thana simple adjustment youcaneasily make inyourown
home.
Avoid Service
Checklist
OCCURRENCE
Range is not level.
POSSIBLE CAUSE/SOLUTION
Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust
leveling legs at base of range until the rack is level. When range is level, cooktop may
appear out of alignment if countertop is not level.
Weak, unstable floor. Be sure floor is level and can adequately support range. Contact a
carpenter to correct sagging or sloping floor.
Kitchen cabinet misalignment may make range appear to be unlevel. Be sure cabinets
are square and have sufficient room for range clearance.
Cannot move appliance easily. Appliance Cabinets not square or are built in too tight. Contact a cabinet maker to correct the
must be accessible for service, problem.
Contact builder or installer to make appliance accessible.
Carpeting interferes with range. Provide sufficient space so range can be lifted over
carpet.
Entire range or oven does not operate. Make sure cord/plug is tightly into outlet.
Service wiring is not complete. Contact your Sears Service Center, installing agent or
authorized servicer.
Power outage. Check house lights to be sure. Call your local electric company for
service.
* Oven control beeps and displays F1, F3 Electronic control has detected a fault condition. Push CLEAR to clear the display and
or F9 stop beeping. Program oven again. If fault recurs, record fault number. Push CLEAR and
contact your Sears Service Center or an authorized servicer.
Oven light does not work. Replace or tighten bulb. See Changing Oven Light in this owner's Guide for
instructions.
Surface unit does not heat. No power to the appliance. Check steps under "Entire Range or Oven Does Not
Operate" in this Avoid Service Checklist.
Incorrect control setting. Make sure the correct control ison for the surface unit to be
used.
Scratches or abrasions on cooktop surface. Coarse particles such as salt or sand between cooktop and utensils can cause scratches.
Be sure cooktop surface and bottoms of utensils are clean before usage. Small scratches
do not affect cooking and will become lessvisible with time.
Cleaning materials not recommended for ceramic-glass cooktop have been used. See
"To Clean the Cooktop Glass" section under General Cleaning.
Cookware with rough bottom has been used. Use smooth, flat-bottomed cookware.
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