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TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
The refrigerator will not operate
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground
prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical
shock.
•
Power cord unplugged? Plug into a grounded 3 prong
outlet.
•
Is outlet working? Plug in a lamp to see if the outlet is
working.
•
Household fuse blown or circuit breaker tripped? Replace
the fuse or reset the circuit breaker. If the problem continues,
call an electrician.
•
Are controls
on? Make sure the refrigerator controls are on.
See "Using the Controls."
•
New installation?
Allow 24 hours following installation for
the refrigerator to cool completely.
NOTE: Adjusting the temperature controls to coldest setting
will not cool either compartment
more quickly.
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its
high-efficiency
compressor and fans. The unit may run even
longer if the room is warm, a large food load is added, doors are
opened often, or if the doors have been left open.
The refrigerator is noisy
Refrigerator noise has been reduced over the years. Due to this
reduction, you may hear intermittent
noises from your new
refrigerator that you did not notice from your old model. Below
are listed some normal sounds with an explanation.
•
Buzzing - heard when the water valve opens to fill the ice
maker
•
Pulsating - fans/compressor
adjusting to optimize
performance
•
Rattling
- flow of refrigerant, water line, or from items placed
on top of the refrigerator
•
Sizzling/Gurgling
- water dripping on the heater during
defrost cycle
•
Popping
- contraction/expansion
of inside walls, especially
during initial cool-down
•
Water running - may be heard when water melts during the
defrost cycle and runs into the drain pan
•
Creaking/Cracking
- occurs as ice is being ejected from the
ice maker mold.
The doors
will not close completely
•
Door blocked
open? Move food packages away from door.
•
Bin or shelf in the way? Push bin or shelf back in the correct
position.
The doors
are difficult
to open
Explosion
Hazard
Use nonflammable
cleaner.
Failure to do so can result in death, explosion,
or fire.
•
Are the gaskets
dirty or sticky? Clean gaskets with mild
soap and warm water.
The lights do not work
•
Is a light bulb loose in the socket or burned out? See
"Changing the Light Bulbs."
•
Is the dispenser
light set to OFF? The dispenser light will
operate only when the levers are pressed. If you want the
dispenser light to stay on continuously, set the dispenser light
to ON, or NIGHT LIGHT or AUTO or HALF or DIM. See "Water
and Ice Dispensers."
•
Is the dispenser
light set to NIGHT LIGHT or AUTO? If the
dispenser is set to the NIGHT LIGHT or AUTO mode, be sure
the dispenser light sensor is not blocked. See "Water and Ice
Dispensers."
2O
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