Page of 64
Before you call for service...
Troubleshooting -tips
Problem
Possible
Causes
What To Do
Salty tasting or
Unit not sanitized
• Conq)lete the Sanitizing Procedures on page 12.
brown/yellow colored
• At ('(nnl)ledon
of recharge cycle (approx.
'2 h_,O, run water
waterafter installation
ti'om timcets to purge the salty water:
Low water pressure
Check
pI'esstlI'e,
• Drain height 8' or less, pressure
shotfld be minimum
of 20 psi.
• Drain height above 8', pressure
should
be minimum
ot 50 psi.
Restricted
drain hose
• Clean and reconnect
hose.
• Check fin" ]6nks in drain line.
Brown/yellow
Unit was idle for a period
of time
• Complete
the Sanitizing
Procedures
on page 12.
colored water
Resin beads showing
Cracked
distributor
" Call fin" se_i('e.
up in drinking water
and sink
Sounds you might hear
Rmmhag water from the unit
• This is IlOIIllal.
into a drain durhag rechmge
Water has air bubbles
Air ha system after installation
" _'_]11go away alter it runs fin" a while.
and is cloudy
Error Code on control
Wiring may have worked
loose
" See page 1(3fin" details.
ha the control
• Unl)lug transfin3ne_:
• Remove
control
cove_; release
clips on side.
• Check fin" loose/incorrect
wiring connections
to electronic
board
or swit('h. Reconnect
as required.
• Reassemble
control
cove_:
• Plug in Transfin3ne_:
• X_'ait six minutes
fin" Error Code to real)pea_;
• If Error Code reappeaI_,
call fin" service.
Blue light flashing
When power applied
Control
needs
to be pmgrmnmed
• See the Programming the Controlsection,
page 9-10.
to the system
(a power outage may have occurred)
If "DAYS TO EMPTY"
Low salt level, less thma 15 days
• Ell with salt.
is flashing
• Reset salt level.
If "Err"in display
Electrical problem
with system
• See page 16 fin" details.
• See
l)rocedtlre
above,
EITOI"
code oi1 control.
22

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