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GEAppliances.com
Problem
Possible Causes
What To Do
Waterhardsometimes
Using hot water while the water
• Avoid using hot water during water s()ftening system recharge
softelfing
system
is regenerating
beca use the water heater will refill with hard watei: See
Automatic Hard Water Bypass DuringRecharge
section,
page 13.
Control
HARDNESS number
setting
too low
• Press the MODEbutton until arrow points
to HARDNESS,
Be sm'e the number
shown is the same as the actual grains
per gallon hm'da_ess of your water supply.
See the
Programming the Centre[section
if a change
ill the setting
is needed.
Grains
of haJcdaaess in your water
• _,\_ater hardness
can change
over time, espedally
ill well wateI:
supply have increased
To check, haxe the water tested b_ a water analysis laboratory
or call your local water del)artlnent.
A(!just the HARDNESS
number
setting
as needed.
Water feels slippery
Absence
of hardness
mhleraJs
• This is nomml.
Hardness
ill water gives it the abrasive teel
alter installation of
y(tu Inay have been accustomed
to. The slil)l)ei T feel is the
water softening system
clean feel of soft wateI:
Water softening system
Water softelfing
system is a
• Does not use uluch salt to regenerate--rely
efficient.
not using any salt
"demmld"
mlit
Possible
salt bridge
• See the About the Water Softener System section,
page 14.
Possible
plugged
nozzle and veutttri
• See the
About the Water Softener System
section,
[)age 14.
Water is blue color
Acidic water in copper
plttmbh_g
• Have the water tested at once.
alter water softening
system was installed
Water softening system
Meter turhh_e stuck
• See the Service." Manually Initiated Electronics Diagnostics
not regenerating
section for troubleshooting
l)rocedures,
[)age 17.
• Call fin" ser;'ice.
Sensor wire not plugged
into
• See the
Service: Manually Initiated Electronics Diagnostics
the control
section fin" troubleshooting
i)rocedures,
page
17.
• Call for service.
No power to refit
• Check
the circuit breaker
or fllses.
MechmficaJ
defect
• Call fin" service.
Cloudiness on glassware
Combhzatiou
of soft water and
• This is called etching and is
l)ei-/nanent.
To
l)revent
this
(automatic dishwashers)
too much detergent
fl'oln hapl)ening
, use less detergent
if you have soft watei:
Wash glassware
ill the shoiXest cycle that will get tlaem clean.
Excessive/high level
VaJve drain hose pinched,
• Any restriction
ill this drain
hose ma) prevent
i)rol)er
of water in brine tank
plugged,
elevated
too high
operation
of the nozzle and venturi
and reduce
or i)revent
or otherwise
restricted
biJne draw duIJng
recharge.
Nozzle and venturi dirty, incorrectly
• See the Cleaning the Nozzle and VenturiAssemhlysecfion,
assembled
or dmnaged
page 14. With water i)ressure
to the water softening
systeln
off, take the nozzle assembly apart.
Inspect, clean and
replace
as needed.
Ally fi)reign
i)article(s),
scratches,
nicks,
etc., ill the passages
can I)revent
oi)eration.
Be sure holes
ill the gasket are centered
over holes ill the housing.
21

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