Troubleshooting Tips - GE PNRQ15FBL Owner's Manual And Installation

Before you call for service..,
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Troubleshooting tips
Save time and money! Reviewthe charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Water has air bubbles Air in system after installation. * Will go away after it runs fi_r a while.
and is cloudy
Indicator light on faucet Batteries installed incorrectly * Ohserve orientation on page 14 and install correctly.
base not working or expended. Replace bat|eries ifold.
Blue light does not
* Normal
operation.
illuminate until 6 months.
Batteries are dead. * Use new CR2032, _volt batlery.
Chlorine taste and/or The ppm of chlorine in your * If the water supply contains more than 2.0 ppm of chlorine,
odor in the Reverse water supply exceeds maximum additional filtering of file water supply to tile Reverse
Osmosis product water limits and has deslroyed the Osmosis is needed. Correct this condition before doing
Reverse Osmosis membrane, maintenmlce on the Reverse OsInosis
sys/eIn.
Tile pref'flter is no longer • Replace the Reverse Osmosis membrane carlridge,
removing c_orine from flow control, _'reen, prefiher, posffiher mid batteries
the water supply, in die eleoronics box.
Other taste and/or odor High quality product water • This is norInal.
may have a different taste
than what you're used to.
Low water usage. • CoInple/ely drain sys{eIn mid allow |o refill.
Con "taminafion in product * Use sanitizing procedures.
water storage.
Prefilter and postfilter * Replace the prefiher mad posLfiher.
need to be changed. * SaIfitize system.
Waterleaking from
Drain side of faucet air gap
• Inspect
and eliminate restriction or plug. It is important
faucet air gap bole (3/8" tubing) plugged, dial fllere are IlO dips, loops or low spots in file drain line
restricted or incorrectly from tile f,mcet air gap to the drain pipe. Reter to
connected to the drain. Installation lllstrucfions for proper drain connection.
ffdrain line adapter was used as the drain point,
periodic inspecfioll/clemfing is recommended.
System makes product Tiffs is normal. • Water flow rme will be lower tllan your regular fauco.
water slowly • It takes .%4 hours 1o fill tile tmlk.
Water supply to the Reverse • Increase water pressure, precondition the water, etc,
Osmosis system not within as needed to confbnn hefore doing lnaimellance on
specifications, the Reverse Osmosis system.
Prefilter cartridge plugged • Replace the prefilter. If rate does not incre_Lse, replace
with sediments, the postfilter, Rever_ Osmosis membrane cartridge,
flow comrol and batteries in file faucet base.
Reverse Osmosis membrane
plugged with sediments.
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