GE EDW4000 Series Owner's Manual page 11

Before you call for service...
GEAppliances.com
Troubleshooting tips
Save time and money! Review the charts on the following pages,
or visit 6EAppliauoes.oom. You may not need to call for service.
Problem Possible Causes What To Do
Controlpanel lightsgo off
Time too long between
* Each pad must be touched
within 30 seconds of the others.
when you're setting controls touching of selected pads To relight, touch any pad again, or unlock and relatch door.
Noise
Some of the sounds you'll
* Detergent
cup opening.
hear are normal
• The motor stopping during the &Ting period.
• Water draining out of the tub immediately after you
touch START/RESETpad.
Utensils are not secure in the • Make sure everything is secured in dishwasher:
rack or something small has
dropped into the rack
Motor hums • Dishwasher has not been used on a regular basis. If you
do not use your dishwasher often, set it to fill and pump
out once every week. This will help keep the seal moist.
Detergent left in Dishes are blocking the • Reposition the dishes.
dispensercups detergent cups
Water standingin
This is normal
• A small amount
of clean water around the outlet on the
the bottom of the tub tub bottom at the back of the tub keeps the water seal
lubricated.
Waterwon'tpump Drain is clogged • If you have an air gap, clean it.
outofthe tub • Check to see if your kitchen sink is draining well. If not,
you may need a plumbm:
• If file dishwasher drains into a disposer, run disposer clem:
Sudsin the tub Correct detergent wasn't used • Use only automatic dishx_her detergents tu as,Did sudsing.
Cascade*, Cascade Complete _ and ElectmsoF Dishx_shing
Detergents have been approved for use in all GE dishwashers.
• To remove suds from the tub, open tile dishx_sher and let
suds dissipate. Add 1 gallon of cold water to the tub. Close file
door until it locks into place. Pump out water by pressing
START/RESEt, then after waiting l0 seconds press START/RESET
again. Repeat if necessary.
Rinse agent w_ spilled • Always wipe up rinse agent spills immediatelT_:
Stainedtub interior
Detergent with
• Some detergents contain colorant (pigment or dyes) that
colorant was used will discolor tile tub interior with extended use. Check file
detergent cup for signs of any discoloration. If cup is
discolored, change to detergent without any colorant.
Cascade*, Cascade Complete _ and ElectmsoF Dish_shing
Detergents have heen approved for use in all GE dishwashers.
Some tomato-bused • Use of the RINSEONLYcycle after adding file dish to file
foods can stain load can decrease file level of staining.
Dishesandflatware Low inlet water temperature • Make sure inlet _ter temperature is correct (see page 6).
notclean
Water pressure is temporarily low Turn on a faucet. Is water coming out more sloxdy than usual.
If so, wait until pressure is notTaal before using your dishx_hm:
Air gap is dogged • Clean the air gap.
Improper rack loading • Make sure large dishxcare does not block the detergent
dispenser or the x_h atzms.
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