Emergency Call Support Important Notes - Aastra AastraLink Pro 160 Administrator's Manual

AastraLink Pro 160 Administrator Guide
AastraLink Pro 160 Emergency Call Support

Emergency Call Support Important Notes

Note: The AastraLink Pro 160 guarantees only one emergency call at a time. If multiple
emergency calls are attempted, callers may receive a message stating that all circuits are busy. A
call placed from a phone connected to FXS B receives the highest priority; it will not be
terminated, even by another 911 call. If a 911 call is made, and the only available FXO line is
already in use by a phone connected to FXS B, then the AastraLink will attempt to place the 911
call using SIP trunking.
Warning: On remote phones connected to the AastraLink Pro 160, the following emergency
related message displays: "E911 calls are not available from this phone." Remote IP phone
users should not make emergency calls using the AastraLink Pro 160, because the location
information will be incorrect. E911 regulations in the United States require street address location
information be transmitted to the Public Safety Answering Point (PSAP). This information is
provided by the telco, using the location of the analogue line connected to the AastraLink Pro 160
Lifeline port (FXO Line 1).
1-10 41-001190-01 Rel. 1.1, Rev. 00