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LASERJET PROFESSIONAL M1130/M1210
MFP SERIES
Service Manual

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   Also See for HP LaserJet Pro M1130 - Multifunction Printer

   Summary of Contents for HP LaserJet Pro M1130 - Multifunction Printer

  • Page 1

    LASERJET PROFESSIONAL M1130/M1210 MFP SERIES Service Manual...

  • Page 3

    HP LaserJet Professional M1130/M1210 MFP series Service Manual...

  • Page 4

    Copyright and License Trademark Credits © 2010 Copyright Hewlett-Packard Microsoft®, Windows®, Windows® XP, and Development Company, L.P. Windows Vista® are U.S. registered trademarks of Microsoft Corporation. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

  • Page 5: Conventions Used In This Guide

    Conventions used in this guide TIP: Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the product.

  • Page 6

    Conventions used in this guide ENWW...

  • Page 7: Table Of Contents

    Table of contents 1 Removal and replacement ..........................1 Introduction ............................2 Removal and replacement strategy ..................... 2 Electrostatic discharge ......................... 3 Required tools ............................. 3 Before performing service ........................4 After performing service ........................4 Post-service test ........................... 5 Print-quality test ........................

  • Page 8: Table Of Contents

    Remove the top cover ..................36 Rear cover ......................... 38 Remove the rear cover ..................38 Reinstall the rear cover ...................... 40 Scanner components ......................... 41 White plate (document backing) ..................41 ADF top cover ........................43 ADF core ..........................45 Remove the ADF core ..................

  • Page 9: Table Of Contents

    Reinstall the pickup assembly ................88 Pickup solenoid ........................90 Remove the pickup solenoid ................90 Engine controller PCA ....................... 94 Remove the engine controller PCA ..............94 Reinstall the engine controller PCA ..............98 2 Solve problems ............................101 Solve problems checklist ........................

  • Page 10: Table Of Contents

    Clear jams from the output areas ..................129 Clear jams from the input tray ..................131 Clear jams from inside the product .................. 133 Solve repeated jams ......................135 Change jam recovery ...................... 136 Solve paper-handling problems ......................137 Solve image-quality problems ......................138 Image defects table ......................

  • Page 11: Table Of Contents

    Alphabetical parts list ........................220 Numerical parts list ........................... 227 Appendix A Service and support ......................... 235 Hewlett-Packard limited warranty statement ..................236 HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ....237 End User License Agreement ......................238 Customer self-repair warranty service ....................

  • Page 12: Table Of Contents

    Customer support ..........................240 Repack the product .......................... 241 Service information form ........................242 Appendix B Specifications ..........................243 Physical specifications ........................244 Power consumption .......................... 244 Acoustic specifications ........................244 Environmental specifications ......................245 Appendix C Regulatory information ......................247 FCC regulations ..........................

  • Page 13: Table Of Contents

    List of tables Table 2-1 Basic problem solving ........................102 Table 2-2 Status-light legend ......................... 120 Table 2-3 Control-panel light patterns ......................120 Table 3-1 Order parts, accessories, and supplies ..................180 Table 3-2 Related documentation and software .................... 180 Table 3-3 Supplies part numbers ........................

  • Page 14

    ENWW...

  • Page 15

    List of figures Figure 1-1 Phillips and pozidrive screwdriver comparison ................. 3 Figure 1-2 Parts removal order; HP LaserJet Professional M1210 MFP series ADF/scanner ......6 Figure 1-3 Parts removal order; HP LaserJet Professional M1130 MFP series scanner ........7 Figure 1-4 Parts removal order;...

  • Page 16

    Figure 1-35 Remove the right cover (3 of 5) ....................26 Figure 1-36 Remove the left cover (4 of 5) ....................... 26 Figure 1-37 Remove the right cover (5 of 5) ....................27 Figure 1-38 Remove the front cover (1 of 4) ....................28 Figure 1-39 Remove the front cover (2 of 4) ....................

  • Page 17

    Figure 1-78 Remove the scanner assembly bezel (2 of 2; HP LaserJet Professional M1210 MFP series) ................................. 54 Figure 1-79 Remove the scanner assembly latch .................... 55 Figure 1-80 Remove the CIS scanner-carriage assembly (1 of 2) ..............56 Figure 1-81 Remove the CIS scanner-carriage assembly (2 of 2) ..............57 Figure 1-82 Remove the CIS scanner motor, gears, and scanner light bar (1 of 4) ........

  • Page 18

    Figure 1-119 Remove the fuser (5 of 6) ......................81 Figure 1-120 Remove the fuser (6 of 6) ......................82 Figure 1-121 Reinstall the fuser; correct wire harness installation ..............83 Figure 1-122 Reinstall the fuser; incorrect wire harness installation ..............83 Figure 1-123 Remove the pickup assembly (1 of 6) ..................

  • Page 19

    Figure 3-6 Internal assemblies (3 of 3) ......................216 Figure 3-7 PCAs ............................. 218 ENWW xvii...

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    xviii ENWW...

  • Page 21: Removal And Replacement

    Removal and replacement ● Introduction ● Removal and replacement strategy ● Electrostatic discharge ● Required tools ● Before performing service ● After performing service ● Post-service test ● Parts removal order ● Pickup roller ● Separation pad ● Transfer roller ●...

  • Page 22: Introduction, Removal And Replacement Strategy

    Introduction This chapter describes the removal and replacement of field-replaceable units (FRUs) only. Replacing FRUs is generally the reverse of removal. Occasionally, notes and tips are included to provide directions for difficult or critical replacement procedures. HP does not support repairing individual subassemblies or troubleshooting to the component level. Note the length, diameter, color, type, and location of each screw.

  • Page 23: Electrostatic Discharge, Required Tools

    Electrostatic discharge CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Look for the ESD reminder when removing product parts. Always perform service work at an ESD-protected workstation or mat, or use an ESD strap. If an ESD workstation, mat, or strap is not available, ground yourself by touching the sheet-metal chassis before touching an ESD-sensitive part.

  • Page 24: Before Performing Service, After Performing Service

    Before performing service CAUTION: Never open the scanner portion of the product unless you are in a clean room environment. ● Remove all paper from the product. ● Turn off the power using the power switch. ● Unplug the power cable and interface cable or cables. ●...

  • Page 25: Post-service Test, Print-quality Test

    Post-service test Perform the following test to verify that the repair or replacement was successful. Print-quality test Verify that you have completed the necessary reassembly steps. Make sure that the tray contains clean, unmarked paper. Attach the power cord and interface cable or interface cables, and then turn on the product. Verify that the expected startup sounds occur.

  • Page 26: Parts Removal Order

    Parts removal order Figure 1-2 Parts removal order; HP LaserJet Professional M1210 MFP series ADF/scanner Scanner assembly Automatic document feeder assembly ADF top cover ADF pre-pickup arm and roller ADF core ADF tray ADF base White plate (document backing) Scanner assembly Scanner bezel Scan-drive system Cable, scan module...

  • Page 27

    Figure 1-3 Parts removal order; HP LaserJet Professional M1130 MFP series scanner Scanner assembly Scanner lid White plate (document backing) Scanner assembly Scanner bezel Scan-drive system Cable, scan module DC servo motor 1200 PPI scanner assembly SSA latch Control Panel ENWW Parts removal order...

  • Page 28

    Figure 1-4 Parts removal order; product base Print cartridge Pickup roller & transfer roller Paper pickup tray & paper delivery tray Printer side covers Fax card & fomatter Cartridge door Front cover Top cover Rear cover Formatter stay Separation pad Fuser Sensor PCA Film assembly...

  • Page 29: Pickup Roller, Product Base Pickup Roller

    Pickup roller CAUTION: Do not touch the sponge portion of the roller. Skin oils can cause paper handling problems. Product base pickup roller Lift the scanner assembly, and open the print-cartridge door. Release two tabs (callout 1). Figure 1-5 Remove the product base pickup roller (1 of 2) Rotate the roller (callout 2) away from the product to remove it.

  • Page 30: Adf Pre-pickup Arm And Pickup Roller, Remove The Adf Pre-pickup Arm And Pickup Roller

    ADF pre-pickup arm and pickup roller NOTE: HP LaserJet Professional M1210 MFP series only Remove the ADF pre-pickup arm and pickup roller Open the ADF top cover. Figure 1-7 Remove the ADF pre-pickup arm and pickup roller assembly (1 of 4) Release one tab, and then fully release the ADF top cover.

  • Page 31

    Use a small flat blade screwdriver to release two hinge retainers (callout 1). CAUTION: The two gears (callout 2) are not captive. Do not lose the gears when removing the ADF pickup roller assembly. Reinstallation tip To reinstall the assembly, first position the shaft of the white-plastic gear in the shaft mounting hole, and then snap the assembly hinge pins into the retainers.

  • Page 32: Reinstall The Adf Pre-pickup Arm And Pickup Roller

    Reinstall the ADF pre-pickup arm and pickup roller If the gears become separated from the assembly, use the following figure to correctly reinstall the black- (callout 1) and white-plastic drive gears (callout 2). Figure 1-11 Reinstall the ADF pre-pickup arm and pickup roller assembly gears Chapter 1 Removal and replacement ENWW...

  • Page 33: Separation Pad, Product Base Separation Pad

    Separation pad CAUTION: Do not touch the sponge portion of the pad. Skin oils can cause paper handling problems. Before proceeding, remove the following components: ● Paper-delivery tray. See Paper-delivery tray (output bin extension) on page Product base separation pad Place the product rear-side up to access the separation pad assembly.

  • Page 34: Adf Separation Pad

    ADF separation pad NOTE: HP LaserJet Professional M1210 MFP series only Open the ADF top cover. Figure 1-13 Remove the ADF separation pad assembly (1 of 4) Release one tab, and then fully open the ADF cover. Figure 1-14 Remove the ADF separation pad assembly (2 of 4) Chapter 1 Removal and replacement ENWW...

  • Page 35

    Push down on the edges of the assembly, and then move it toward the right side of the product. Figure 1-15 Remove the ADF separation pad assembly (3 of 4) Remove the assembly. Figure 1-16 Remove the ADF separation pad assembly (4 of 4) ENWW Separation pad...

  • Page 36: Reinstall The Adf Separation Pad Assembly

    Reinstall the ADF separation pad assembly Position the base of the spring (callout 1) on to the pedestal (callout 2). Figure 1-17 Reinstall the ADF separation pad assembly (1 of 5) Place the assembly hinge pins in the slots in the ADF core. Figure 1-18 Reinstall the ADF separation pad assembly (2 of 5) Chapter 1 Removal and replacement...

  • Page 37

    Slightly slide the assembly down and into the slots in the product to engage the hinge pins. Figure 1-19 Reinstall the ADF separation pad assembly (3 of 5) Locate the upper locking pins. NOTE: When the assembly is correctly installed, these pins are engage in a slot in the ADF core, and the spring underneath the assembly keeps the assembly in the raised position.

  • Page 38

    Push down on the assembly until the pins reach the bottom of the slot in the ADF core, and then slightly slide the assembly toward the left side of the product to engage the locking pins in the closed slot. Release the assembly. CAUTION: The pins on the assembly are fragile and can easily be broken off.

  • Page 39: Transfer Roller

    Transfer roller CAUTION: Do not touch the sponge portion of the roller. Skin oils can cause print quality problems. Open the print-cartridge door. Release two tabs (callout 1), and then remove the transfer roller (callout 2). Figure 1-22 Remove the transfer roller ENWW Transfer roller...

  • Page 40: Covers, Paper-pickup Tray (input Tray)

    Covers NOTE: This section includes the trays and the complete scanner assembly. Paper-pickup tray (input tray) Carefully flex the tray to release two tabs. Figure 1-23 Remove the paper-pickup tray (1 of 2) Remove the tray. Figure 1-24 Remove the paper-pickup tray (2 of 2) Chapter 1 Removal and replacement ENWW...

  • Page 41: Paper-delivery Tray (output Bin Extension)

    Paper-delivery tray (output bin extension) Carefully flex the tray to release two tabs. Figure 1-25 Remove the paper-delivery tray Remove the tray. Figure 1-26 Remove the paper-pickup tray (2 of 2) ENWW Covers...

  • Page 42: Left Cover, Remove The Left Cover

    Left cover Before proceeding, remove the following components: ● Paper-delivery tray. See Paper-delivery tray (output bin extension) on page Remove the left cover Remove one screw (callout 1) and then release one tab (callout 3). NOTE: HP LaserJet Professional M1210 MFP series only: If installed, remove the protective telephone jack insert (callout 2).

  • Page 43

    Raise the scanner assembly. Figure 1-29 Remove the left cover (3 of 6) Slide the control-panel assembly toward the left cover, and then lift up to slightly raise it. Figure 1-30 Remove the left cover (4 of 6) ENWW Covers...

  • Page 44

    Rotate the back of the cover away from the product and down. TIP: It might be easier to remove the cover, if you let the left side of the product protrude off of the work surface to give the cover enough clearance to swing down past the bottom of the product. Figure 1-31 Remove the left cover (5 of 6) Continue to rotate the cover down and away from the product, until the tab (callout 1) located under...

  • Page 45: Right Cover, Remove The Right Cover

    Right cover Before proceeding, remove the following components: ● Paper-delivery tray. See Paper-delivery tray (output bin extension) on page Remove the right cover Remove one screw (callout 1). Figure 1-33 Remove the left cover (1 of 5) Release one tab at the back of the product. Figure 1-34 Remove the left cover (2 of 5) ENWW...

  • Page 46

    Release one tab at the bottom of the product. Figure 1-35 Remove the right cover (3 of 5) Lift the scanner, and slightly rotate the front-lower corner of the cover away from the product. Figure 1-36 Remove the left cover (4 of 5) Chapter 1 Removal and replacement ENWW...

  • Page 47

    Rotate the back of the cover down and away from the product to release one tab at the top of the product, and then remove the cover. Figure 1-37 Remove the right cover (5 of 5) ENWW Covers...

  • Page 48: Front Cover, Remove The Front Cover

    Front cover Before proceeding, remove the following components: ● Paper-delivery tray. See Paper-delivery tray (output bin extension) on page ● Left cover. See Left cover on page ● Right cover. See Right cover on page Remove the front cover Release one tab (callout 1) at the right side of the product. Figure 1-38 Remove the front cover (1 of 4) Release one tab (callout 1) at the left side of the product.

  • Page 49

    Rotate the bottom of the cover away from the product to release it. Figure 1-40 Remove the front cover (3 of 4) Remove the cover. Figure 1-41 Remove the front cover (4 of 4) ENWW Covers...

  • Page 50: Scanner Assembly, Remove The Scanner Assembly

    Scanner assembly Before proceeding, remove the following components: ● Paper-delivery tray. See Paper-delivery tray (output bin extension) on page ● Left cover. See Left cover on page Remove the scanner assembly HP LaserJet Professional M1130 MFP series: Disconnect one FFC (callout 1). HP LaserJet Professional M1210 MFP series: Disconnect one FFC (callout 1) and one wire harness connector (callout 2).

  • Page 51

    Support the scanner assembly, and then release one tab (callout 1) and remove the scanner support (callout 2). CAUTION: The scanner assembly is not captive and can easily be separated from the product base if it is opened too far. Figure 1-44 Remove the scanner assembly (3 of 5) HP LaserJet Professional M1130 MFP series only: Carefully feed the FFC through the slot in the...

  • Page 52

    HP LaserJet Professional M1210 MFP series only: Remove one screw (callout 1), carefully feed the FFC through the slot in the chassis (callout 2), and then lift the scanner assembly up and off of the product base. Figure 1-46 Remove the scanner assembly (5 of 5) Chapter 1 Removal and replacement ENWW...

  • Page 53: Cartridge Door, Remove The Cartridge Door

    Cartridge door Before proceeding, remove the following components: ● Paper-delivery tray. See Paper-delivery tray (output bin extension) on page ● Left cover. See Left cover on page ● Right cover. See Right cover on page ● Front cover. See Front cover on page ●...

  • Page 54

    Carefully push up on the left corner of the door to release the left-side retainer. CAUTION: The retainer is still attached to the door. This step only releases the door-stop tab of the retainer. Reinstallation tip When the door is reinstalled, you must push down on the retainer to reengage the door-stop tab, or the cartridge door cannot close.

  • Page 55

    Use a small flat blade screw driver to release the print-cartridge disengagement arm. Figure 1-50 Remove the cartridge door (4 of 5) Remove the cartridge door. Figure 1-51 Remove the cartridge door (5 of 5) ENWW Covers...

  • Page 56: Top Cover, Remove The Top Cover

    Top cover Before proceeding, remove the following components: ● Paper-delivery tray. See Paper-delivery tray (output bin extension) on page ● Left cover. See Left cover on page ● Right cover. See Right cover on page ● Front cover. See Front cover on page ●...

  • Page 57

    Remove the top cover. Figure 1-53 Remove the top cover (2 of 2) ENWW Covers...

  • Page 58: Rear Cover, Remove The Rear Cover

    Rear cover Before proceeding, remove the following components: ● Paper-delivery tray. See Paper-delivery tray (output bin extension) on page ● Left cover. See Left cover on page ● Right cover. See Right cover on page ● Front cover. See Front cover on page ●...

  • Page 59

    Remove the rear cover. NOTE: When the rear cover is removed, a separate sheet-metal bracket is also removed. Make sure that the bracket and cover are correctly positioned before the rear cover is reinstalled. See Reinstall the rear cover on page Figure 1-55 Remove the rear cover (2 of 2) ENWW...

  • Page 60: Reinstall The Rear Cover

    Reinstall the rear cover Make sure that the bracket and cover are correctly positioned before the rear cover is reinstalled Figure 1-56 Rear cover and bracket correctly positioned Figure 1-57 Rear cover and bracket incorrectly positioned Chapter 1 Removal and replacement ENWW...

  • Page 61: White Plate (document Backing), Scanner Components

    Scanner components NOTE: This section describes replacement and removal of individual scanner components. To remove the complete scanner assembly, see Scanner assembly on page HP LaserJet Professional M1210 MFP series only: replacement and removal of the ADF pickup roller and separation pad are described earlier in this chapter. See ADF pre-pickup arm and pickup roller on page 10 ADF separation pad on page...

  • Page 62

    Use a small flat blade screwdriver to release two tabs (callout 1), and then rotate the top of the white plate away from the lid. Figure 1-59 Remove the white plate (2 of 3) Remove the white plate. Figure 1-60 Remove the white plate (3 of 3) Chapter 1 Removal and replacement ENWW...

  • Page 63: Adf Top Cover

    ADF top cover NOTE: HP LaserJet Professional M1210 MFP series only. Open the ADF top cover. Figure 1-61 Remove the ADF top cover (1 of 4) Release one tab, and then fully open the ADF cover. Figure 1-62 Remove the ADF top cover (2 of 4) ENWW Scanner components...

  • Page 64

    Use a small flat blade screwdriver to release one hinge pin (callout 1). Figure 1-63 Remove the ADF top cover (3 of 4) Slide the cover toward the rear of the ADF to release the rear hinge pin, and then lift up to remove the cover.

  • Page 65: Adf Core, Remove The Adf Core

    ADF core NOTE: HP LaserJet Professional M1210 MFP series only. Before proceeding, remove the following components: ● Paper-delivery tray. See Paper-delivery tray (output bin extension) on page ● Scanner assembly. See Scanner assembly on page ● ADF top cover. See ADF top cover on page Remove the ADF core Carefully feed the wire harness (callout 1) through the slot in the ADF chassis (callout 2).

  • Page 66

    Open the scanner lid, and carefully feed the wire harness (callout 1) through the opening (callout 2) in the chassis. Figure 1-66 Remove the ADF core (2 of 5) Close the scanner lid, and release the wire harness (callout 1) from the guides (callout 2). Figure 1-67 Remove the ADF core (3 of 5) Chapter 1 Removal and replacement...

  • Page 67

    Open the ADF core, and then flex the chassis to release one hinge pin (callout 1). Figure 1-68 Remove the ADF core (4 of 5) Slide the core toward the rear of the ADF to release the rear hinge pin, and then remove the core. Figure 1-69 Remove the ADF core (5 of 5) ENWW...

  • Page 68: Adf Tray, Remove The Adf Tray

    ADF tray NOTE: HP LaserJet Professional M1210 MFP series only. Before proceeding, remove the following components: ● Paper-delivery tray. See Paper-delivery tray (output bin extension) on page ● Scanner assembly. See Scanner assembly on page ● ADF top cover. See ADF top cover on page ●...

  • Page 69

    Carefully flex the tray to release one tab (callout 1), and then slightly rotate the edge of the tray up and away from the ADF. Figure 1-71 Remove the ADF tray (2 of 4) Continue to rotate the tray up and off of the product to release one tab (callout 1). Figure 1-72 Remove the ADF tray (3 of 4) ENWW...

  • Page 70

    Remove the tray. Figure 1-73 Remove the ADF tray (4 of 4) Chapter 1 Removal and replacement ENWW...

  • Page 71: Adf Base Or Scanner Assembly Lid, Remove The Adf Base Or Scanner Assembly Lid

    ADF base or scanner assembly lid NOTE: For the HP LaserJet Professional M1130 MFP series, use this procedure to remove the scanner assembly lid (see to step 1 below). For the HP LaserJet Professional M1210 MFP series, use this procedure to remove the ADF base. Before proceeding, remove the following components: ●...

  • Page 72

    Carefully flex the base or lid to release two tabs (callout 1). Figure 1-75 Remove the ADF base or scanner assembly lid (2 of 3) Push the base or lid away from the scanner assembly to remove it. Figure 1-76 Remove the ADF base or scanner assembly lid (3 of 3) Chapter 1 Removal and replacement ENWW...

  • Page 73: Scanner Assembly Bezel, Remove The Scanner Assembly Bezel

    Scanner assembly bezel Before proceeding, remove the following components: ● Paper-delivery tray. See Paper-delivery tray (output bin extension) on page ● Scanner assembly (HP LaserJet Professional M1210 MFP series only). See Scanner assembly on page ● ADF top cover (HP LaserJet Professional M1210 MFP series only). See ADF top cover on page ●...

  • Page 74

    Figure 1-78 Remove the scanner assembly bezel (2 of 2; HP LaserJet Professional M1210 MFP series) Chapter 1 Removal and replacement ENWW...

  • Page 75: Scanner Assembly Latch, Remove The Scanner Assembly Latch

    Scanner assembly latch NOTE: HP LaserJet Professional M1210 MFP series only. ● Paper-delivery tray. See Paper-delivery tray (output bin extension) on page ● Scanner assembly. See Scanner assembly on page ● ADF top cover. See ADF top cover on page ●...

  • Page 76: Cis Scanner-carriage Assembly, Remove The Cis Scanner-carriage Assembly

    CIS scanner-carriage assembly Before proceeding, remove the following components: ● Paper-delivery tray. See Paper-delivery tray (output bin extension) on page ● Scanner assembly. See Scanner assembly on page ● ADF top cover (HP LaserJet Professional M1210 MFP series only). See ADF top cover on page ●...

  • Page 77

    Disconnect two FFCs (callout 1) and then remove the CIS scanner assembly. NOTE: HP LaserJet Professional M1210 MFP series shown below. Figure 1-81 Remove the CIS scanner-carriage assembly (2 of 2) ENWW Scanner components...

  • Page 78: Cis Scanner Motor, Gears, And Scanner Light Bar

    CIS scanner motor, gears, and scanner light bar Before proceeding, remove the following components: ● Paper-delivery tray. See Paper-delivery tray (output bin extension) on page ● Scanner assembly. See Scanner assembly on page ● ADF top cover (HP LaserJet Professional M1210 MFP series only). See ADF top cover on page ●...

  • Page 79

    Disconnect two connectors (callout 1). Figure 1-83 Remove the CIS scanner motor, gears, and scanner light bar (2 of 4) Remove two screws (callout 1), remove the sheet-metal plate (callout 2), and then remove the motor and two gears (callout 3). Figure 1-84 Remove the CIS scanner motor, gears, and scanner light bar (3 of 4) ENWW...

  • Page 80

    Remove one screw (callout 1), and then separate the scanner light bar (callout 2) from the carriage assembly (callout 3). Figure 1-85 Remove the CIS scanner motor, gears, and scanner light bar (4 of 4) Chapter 1 Removal and replacement ENWW...

  • Page 81: Cis Scanner Drive Gears, Remove The Cis Scanner Drive Gears

    CIS scanner drive gears NOTE: HP LaserJet Professional M1210 MFP series only. Before proceeding, remove the following components: ● Paper-delivery tray. See Paper-delivery tray (output bin extension) on page ● Scanner assembly. See Scanner assembly on page ● ADF top cover. See ADF top cover on page ●...

  • Page 82: Control-panel Assembly, Remove The Control-panel Assembly, Main Assemblies

    Main assemblies Control-panel assembly Before proceeding, remove the following components: ● Paper-delivery tray. See Paper-delivery tray (output bin extension) on page ● Left cover. See Left cover on page Remove the control-panel assembly Disconnect one FFC (callout 1). Figure 1-87 Remove the control-panel assembly (1 of 5;...

  • Page 83

    Remove two screws (callout 1), and then remove the assembly (callout 2). Figure 1-89 Remove the control-panel assembly (3 of 5) Slide the assembly toward the left and then lift up on it to release the ratchet arm. Figure 1-90 Remove the control-panel assembly (4 of 5) ENWW Main assemblies...

  • Page 84: Reinstall The Control-panel Assembly

    Continue to slide the assembly to release it from the bracket. Figure 1-91 Remove the control-panel assembly (5 of 5) Reinstall the control-panel assembly Remove one spring (callout 1), and install it in the replacement control-panel assembly. Figure 1-92 Reinstall the control-panel assembly (1 of 2) Chapter 1 Removal and replacement ENWW...

  • Page 85

    Make sure that the ferrite is correctly positioned in the holder. NOTE: Two sided-tape is provided on the FFC to adhere it to the chassis as needed Figure 1-93 Reinstall the control-panel assembly (2 of 2) ENWW Main assemblies...

  • Page 86: Power Switch Assembly, Remove The Power Switch Assembly

    Power switch assembly Before proceeding, remove the following components: ● Paper-delivery tray. See Paper-delivery tray (output bin extension) on page ● Left cover. See Left cover on page Remove the power switch assembly Disconnect one connector (callout 1). Figure 1-94 Remove the power switch assembly (1 of 3) Release one tab (callout 1), and then slide the assembly up and away from the product to release Figure 1-95...

  • Page 87

    Remove the power switch assembly. Figure 1-96 Remove the power switch assembly (3 of 3) ENWW Main assemblies...

  • Page 88: Formatter Pca, Remove The Formatter Pca

    Formatter PCA Before proceeding, remove the following components: ● Paper-delivery tray. See Paper-delivery tray (output bin extension) on page ● Left cover. See Left cover on page Remove the formatter PCA HP LaserJet Professional M1130 MFP series: Disconnect three FFCs (callout 1) and one wire harness connector (callout 2).

  • Page 89

    HP LaserJet Professional M1130 MFP series: Remove four screws (callout 1), and then remove the PCA. HP LaserJet Professional M1210 MFP series: Remove six screws (callout 1), and then remove the PCA. Figure 1-99 Remove the formatter PCA (3 of 4; HP LaserJet Professional M1130 MFP series) Figure 1-100 Remove the formatter PCA (4 of 4;...

  • Page 90: Remove The Fax Pca

    Fax PCA NOTE: HP LaserJet Professional M1210 MFP series only. Before proceeding, remove the following components: ● Paper-delivery tray. See Paper-delivery tray (output bin extension) on page ● Left cover. See Left cover on page Remove the Fax PCA Disconnect one FFC (callout 1), remove three screws (callout 2), and then remove the PCA. Figure 1-101 Remove the Fax PCA Chapter 1 Removal and replacement...

  • Page 91: Laser/scanner Assembly, Remove The Laser/scanner Assembly

    Laser/scanner assembly Before proceeding, remove the following components: ● Paper-delivery tray. See Paper-delivery tray (output bin extension) on page ● Left cover. See Left cover on page ● Right cover. See Right cover on page ● Front cover. See Front cover on page ●...

  • Page 92

    Remove four screws (callout 1), the scanner cover (callout 2) and the sheet-metal plate (callout 3). NOTE: The scanner cover and plate are removed as one assembly. Figure 1-103 Remove the laser/scanner assembly (2 of 3) Disconnect one FFC (callout 1), remove four screws (callout 2), disconnect one connector (callout 3), and then remove the laser/scanner assembly.

  • Page 93: Reinstall The Laser/scanner Assembly

    Reinstall the laser/scanner assembly When the holder is reinstalled (callout 1), make sure that the lever arm (callout 2) is correctly ▲ positioned. Figure 1-105 Reinstall the laser/scanner assembly ENWW Main assemblies...

  • Page 94: Main Motor, Remove The Main Motor

    Main motor Before proceeding, remove the following components: ● Paper-delivery tray. See Paper-delivery tray (output bin extension) on page ● Left cover. See Left cover on page ● Right cover. See Right cover on page ● Front cover. See Front cover on page Remove the main motor Release one tab (callout 1), and then remove the holder (callout 2).

  • Page 95

    Remove four screws (callout 1), the scanner cover (callout 2) and the sheet-metal plate (callout 3). NOTE: The scanner cover and plate can be removed as one assembly. Figure 1-107 Remove the laser/scanner assembly (2 of 7) Release two tabs (callout 1), and then slightly separate the motor driver PCA (callout 2) from the product.

  • Page 96

    Disconnect one connector (callout 1) and carefully set the PCA out of the way. CAUTION: The motor driver PCA is still connected to the product by the FFC. Figure 1-109 Remove the main motor (4 of 7) Release the wire harness (callout 1) from the guide (callout 2), remove one screw (callout 3), and then remove the cover (callout 4).

  • Page 97

    Remove two screws (callout 1). Figure 1-111 Remove the main motor (6 of 7) Remove the main motor. Figure 1-112 Remove the main motor (7 of 7) ENWW Main assemblies...

  • Page 98: Reinstall The Main-motor Drive Belt

    Reinstall the main-motor drive belt When the main motor is reinstalled, make sure that the drive belt (callout 1) is correctly positioned ▲ over the roller (callout 2). Figure 1-113 Main-motor drive belt: correctly installed Figure 1-114 Main-motor drive belt: incorrectly installed Chapter 1 Removal and replacement ENWW...

  • Page 99: Fuser, Remove The Fuser

    Fuser Before proceeding, remove the following components: ● Paper-delivery tray. See Paper-delivery tray (output bin extension) on page ● Left cover. See Left cover on page ● Right cover. See Right cover on page ● Front cover. See Front cover on page ●...

  • Page 100

    Remove the black-plastic engine-controller-PCA stay (callout 1). Figure 1-116 Remove the fuser (2 of 6) Disconnect one connector (callout 1), and then remove the wire harness (callout 2) from the guide (callout 3). Figure 1-117 Remove the fuser (3 of 6) Chapter 1 Removal and replacement ENWW...

  • Page 101

    Disconnect four connectors (callout 1), and then release the wire harnesses (callout 2) from the guide (callout 3). Figure 1-118 Remove the fuser (4 of 6) Disconnect one tab (callout 1), and then remove the guide (callout 2). Figure 1-119 Remove the fuser (5 of 6) ENWW Main assemblies...

  • Page 102

    Release the wire harnesses from the guides (callout 1), remove three screws (callout 2), and then remove the fuser. Figure 1-120 Remove the fuser (6 of 6) Chapter 1 Removal and replacement ENWW...

  • Page 103: Reinstall The Fuser

    Reinstall the fuser To avoid damage to wire harnesses, make sure that they are correctly installed in the guides when ▲ the fuser is reinstalled. Figure 1-121 Reinstall the fuser; correct wire harness installation Figure 1-122 Reinstall the fuser; incorrect wire harness installation ENWW Main assemblies...

  • Page 104: Pickup Assembly, Remove The Pickup Assembly

    Pickup assembly Before proceeding, remove the following components: ● Separation pad. See Separation pad on page ● Paper-delivery tray. See Paper-delivery tray (output bin extension) on page ● Left cover. See Left cover on page ● Right cover. See Right cover on page ●...

  • Page 105

    Remove the black-plastic engine-controller-PCA stay (callout 1). Figure 1-124 Remove the pickup assembly (2 of 6) Disconnect one connector (callout 1), and then remove the wire harness (callout 2) from the guide (callout 3). Figure 1-125 Remove the pickup assembly (3 of 6) ENWW Main assemblies...

  • Page 106

    Disconnect three connectors (callout 1), and then remove the wire harness (callout 2) from the guide (callout 3). Figure 1-126 Remove the pickup assembly (4 of 6) Remove one bushing (callout 1). Figure 1-127 Remove the pickup assembly (5 of 6) Chapter 1 Removal and replacement ENWW...

  • Page 107

    Remove six screws (callout 1), and then remove the pickup assembly (callout 2). Figure 1-128 Remove the pickup assembly (6 of 6) ENWW Main assemblies...

  • Page 108: Reinstall The Pickup Assembly

    Reinstall the pickup assembly Make sure that the pickup assembly ground spring is correctly positioned when the assembly is reinstalled. Figure 1-129 Reinstall the pickup assembly (1 of 4; correct ground spring position) Figure 1-130 Reinstall the pickup assembly (2 of 4; incorrect ground spring position) Chapter 1 Removal and replacement ENWW...

  • Page 109

    Push down the lift plate before installing the pickup assembly. TIP: Reach in from the front of the product to push and hold the plate down as the pickup unit is installed. Figure 1-131 Reinstall the pickup assembly (3 of 4; lift plate in raised position) Figure 1-132 Reinstall the pickup assembly (4 of 4;...

  • Page 110: Pickup Solenoid, Remove The Pickup Solenoid

    Pickup solenoid Before proceeding, remove the following components: ● Paper-delivery tray. See Paper-delivery tray (output bin extension) on page ● Left cover. See Left cover on page ● Right cover. See Right cover on page ● Front cover. See Front cover on page ●...

  • Page 111

    Remove the black-plastic engine-controller-PCA stay (callout 1). Figure 1-134 Remove the pickup solenoid (2 of 6) Disconnect one connector (callout 1), and then release the wire harness (callout 2) from the guide (callout 3). Figure 1-135 Remove the pickup solenoid (3 of 6) ENWW Main assemblies...

  • Page 112

    Release the wire harness (callout 1) from the guide (callout 2). Figure 1-136 Remove the pickup solenoid (4 of 6) Remove one screw (callout 1). Figure 1-137 Remove the pickup solenoid (5 of 6) Chapter 1 Removal and replacement ENWW...

  • Page 113

    Remove the pickup solenoid. Figure 1-138 Remove the pickup solenoid (6 of 6) ENWW Main assemblies...

  • Page 114: Engine Controller Pca, Remove The Engine Controller Pca

    Engine controller PCA Before proceeding, remove the following components: ● Paper-delivery tray. See Paper-delivery tray (output bin extension) on page ● Left cover. See Left cover on page ● Right cover. See Right cover on page ● Front cover. See Front cover on page ●...

  • Page 115

    Remove the black-plastic engine-controller-PCA stay (callout 1). Figure 1-140 Remove the engine controller PCA (2 of 8) Disconnect one connector (callout 1), and then release the wire harness (callout 2) from the guide (callout 3). Figure 1-141 Remove the engine controller PCA (3 of 8) ENWW Main assemblies...

  • Page 116

    Disconnect four connectors (callout 1), and then release the wire harnesses (callout 2) from the guide (callout 3). Figure 1-142 Remove the engine controller PCA (4 of 8) Release the wire harness (callout 1) from the ground spring (callout 2). Figure 1-143 Remove the engine controller PCA (5 of 8) Chapter 1 Removal and replacement...

  • Page 117

    Disconnect two connectors (callout 1) and two FFCs (callout 2). Figure 1-144 Remove the engine controller PCA (6 of 8) Remove one screw with washer (callout 1), and then remove one more screw (callout 2). Figure 1-145 Remove the engine controller PCA (7 of 8) ENWW Main assemblies...

  • Page 118: Reinstall The Engine Controller Pca

    Remove three screws with washers (callout 1), and then remove the engine controller PCA (callout Figure 1-146 Remove the engine controller PCA (8 of 8) Reinstall the engine controller PCA NOTE: Follow these steps to correctly install the transfer-wire harness. Set the ground spring (callout 1) on the transfer-wire harness (callout 2).

  • Page 119

    Position the transfer-wire harness (callout 1) in the guide (callout 2). Figure 1-148 Reinstall the engine controller PCA (2 of 4) Connect one connector (callout 1). Figure 1-149 Reinstall the engine controller PCA (3 of 4) ENWW Main assemblies...

  • Page 120

    Position the transfer-wire harness (callout 1) in the guides (callout 2). Figure 1-150 Reinstall the engine controller PCA (4 of 4) 100 Chapter 1 Removal and replacement ENWW...

  • Page 121: Solve Problems

    Solve problems ● Solve problems checklist ● Troubleshooting process ● Tools for troubleshooting ● Clear jams ● Solve paper-handling problems ● Solve image-quality problems ● Clean the product ● Solve performance problems ● Solve connectivity problems ● Solve fax problems (HP LaserJet Professional M1210 MFP series only) ●...

  • Page 122: Solve Problems Checklist

    Solve problems checklist Table 2-1 Basic problem solving Problem Cause Solution When the product is No power to the product. Verify that the power connected to a correctly switch is turned on. grounded power source, the Verify that the power LEDs on the control panel do cable is correctly not illuminate and the main...

  • Page 123

    Table 2-1 Basic problem solving (continued) Problem Cause Solution The product is on, but the The product has an internal Consult the list of control- control-panel lights indicate error that was detected during panel light patterns to identify that the product is not in the the Power-On Self-Test and correct the error.

  • Page 124

    Table 2-1 Basic problem solving (continued) Problem Cause Solution The product prints the engine The cable is not connected Reconnect the cable. test and the Demo page, but correctly. NOTE: Try using a new does not print jobs from a USB cable that is 3 m (10 ft) computer.

  • Page 125: Troubleshooting Process, Determine The Problem Source

    Troubleshooting process Determine the problem source The following table includes basic questions to ask the customer to quickly help define the problem. General topic Questions ● Environment Is the product installed on a solid, level surface (± 1°)? ● Is the power-supply voltage within ± 10 volts of the specified power source? ●...

  • Page 126: Power Subsystem, Power-on Checks

    Power subsystem Power-on checks Turn on the power. If the control-panel LEDs do not illuminate, perform the power-on checks to find the cause of the problem. Verify that the product is plugged into an active electrical outlet that delivers the correct voltage. Verify that the power switch is in the on position.

  • Page 127: Tools For Troubleshooting, Individual Component Diagnostics, Engine Diagnostics, Engine-test Button

    Tools for troubleshooting Individual component diagnostics Engine diagnostics Printing test pages helps you determine whether or not the product engine and the formatter are functioning. If the formatter is damaged, it might interfere with the engine test. If the engine-test page does not print, try removing the formatter and then performing the engine test again.

  • Page 128: Components Tests, Drum Rotation Functional Check, Half Self-test Functional Check

    Components tests Drum rotation functional check The photosensitive drum, located in the print cartridge, must rotate for the print process to work. The photosensitive drum receives its drive from the main drive assembly. NOTE: This test is especially important if refilled print cartridges have been used. Open the print-cartridge door.

  • Page 129: Diagrams, Plug/jack Locations, Hp Laserjet Professional M1130 Mfp Series

    Diagrams Plug/jack locations HP LaserJet Professional M1130 MFP series Hi-Speed USB 2.0 port Power connection ENWW Tools for troubleshooting 109...

  • Page 130: Hp Laserjet Professional M1210 Mfp Series

    HP LaserJet Professional M1210 MFP series RJ-45 network port Hi-Speed USB 2.0 port RJ-11 fax ports NOTE: The upper fax port is the line-in connection from the wall receptacle. The lower fax port is the line-out connection for a telephone. Power connection 110 Chapter 2 Solve problems ENWW...

  • Page 131: Location Of Connectors

    Location of connectors Figure 2-2 Engine controller PCA connectors Item Description Item Description J101 Fuser J551 Top sensor PCA J104 Power inlet J552 Paper-pickup PCA J304 High voltage J562 Pickup solenoid J501 Test point J571 Motor drive PCA J531 Formatter J581 Cartridge memory tag J542...

  • Page 132: Locations Of Major Components

    Locations of major components Figure 2-3 Locations of major components; HP LaserJet Professional M1130 MFP series Scanner lid Scanner assembly Output bin with extension for long paper Print-cartridge door lift-tab Paper-pickup tray Short-media extender tool (paper stopper) Power button Control panel 112 Chapter 2 Solve problems ENWW...

  • Page 133

    Figure 2-4 Locations of major components; HP LaserJet Professional M1210 MFP series Document feeder Document feeder output bin Scanner lid Scanner assembly Output bin with extension for long paper Print-cartridge door lift-tab Input tray Short-media extender tool Power button Control panel ENWW Tools for troubleshooting 113...

  • Page 134

    Figure 2-5 Cross section view Item Description Item Description Pressure roller Laser/scanner Fuser film assembly Pickup roller Delivery roller Separation pad Photosensitive drum Feed roller Print cartridge Transfer roller 114 Chapter 2 Solve problems ENWW...

  • Page 135: General Timing Charts

    General timing charts NOTE: The general timing chart is for the product base only. Figure 2-6 General timing diagram ENWW Tools for troubleshooting 115...

  • Page 136: General Circuit Diagram

    General circuit diagram NOTE: The general circuit diagram is for the product base only. Figure 2-7 Circuit diagram 116 Chapter 2 Solve problems ENWW...

  • Page 137: Internal Print-quality Test, Cleaning

    Internal print-quality test pages Cleaning page If you are experiencing toner specks or dots on the printouts, clean the paper path. This process uses a transparency to remove dust and toner from the paper path. Do not use bond or rough paper. NOTE: For best results use a sheet of transparency.

  • Page 138: Configuration

    Mac OS X 10.4 From the Apple menu , click the System Preferences menu, and then click the Print & Fax icon. Click the Printer Setup button. Mac OS X 10.5 and 10.6 From the Apple menu , click the System Preferences menu, and then click the Print & Fax icon.

  • Page 139: Print-quality Troubleshooting Tools, Repetitive Defect Ruler

    Print-quality troubleshooting tools Repetitive defect ruler If the product output has a consistent, repetitive defect, and then use the table in this section to determine which part needs to be replaced based on the measured distance between the repetitions of the defect. Component Distance between defects (mm) Type of defects...

  • Page 140: Interpret Control-panel Light Patterns (hp Laserjet Professional M1130 Mfp Series Only)

    Interpret control-panel light patterns (HP LaserJet Professional M1130 MFP series only) If the product requires attention, an error code appears on the control-panel display. Table 2-2 Status-light legend Symbol for "light off" Symbol for "light on" Symbol for "light blinking" Table 2-3 Control-panel light patterns Light status...

  • Page 141

    Table 2-3 Control-panel light patterns (continued) Light status Error code State of the product Action Ready light is blinking slowly. The product is in low power mode. No action is required. Attention light is blinking. Paper is jammed in the product. Clear the jam.

  • Page 142

    Table 2-3 Control-panel light patterns (continued) Light status Error code State of the product Action The attention and ready lights are on. E7 Fuser error Turn off the product or disconnect the power cord from the product. Scanner error Wait 30 seconds, and then turn Engine communication error on the product or reconnect the power cord to the product.

  • Page 143: Interpret Control-panel Messages (hp Laserjet Professional M1210 Mfp Series Only), Control-panel Message Types, Control-panel Messages

    Interpret control-panel messages (HP LaserJet Professional M1210 MFP series only) Control-panel message types Alert and warning messages appear temporarily and might require you to acknowledge the message by pressing the button to resume or by pressing the Cancel button to cancel the job. With certain warnings, the job might not complete or the print quality might be affected.

  • Page 144

    Control panel message Description Recommended action Comm. error The product experienced a communication Verify that the fax phone line is working error while attempting to send or receive a correctly. fax. Try sending or receiving the fax again. Slow down the fax speed. Turn off error correction mode.

  • Page 145

    Control panel message Description Recommended action Jam in <location> The product has detected a jam in the Clear the jam from the area indicated in the location indicated in the message. message, and then follow the control-panel alternates with instructions. Clearing some jams requires you to open the top cover and remove the Open door and clear jam print cartridge.

  • Page 146: Clear Jams, Common Causes Of Jams

    Clear jams When clearing jams, be careful not to tear jammed paper. If a small piece of paper remains in the product, it could cause additional jams. Common causes of jams ● The input tray is loaded incorrectly or is too full. NOTE: When you add new paper, always remove the paper from the input tray and straighten the entire stack.

  • Page 147: Jam Locations

    Jam locations Jams can occur at the following locations in the product. Document feeder (HP LaserJet Professional M1210 MFP series only) Output bin Input tray Internal areas (open the print-cartridge door) NOTE: Jams can occur in more than one location. ENWW Clear jams 127...

  • Page 148: Clear Jams From The Document Feeder (hp Laserjet Professional M1210 Mfp Series Only)

    Clear jams from the document feeder (HP LaserJet Professional M1210 MFP series only) Open the document-feeder lid. Carefully remove jammed paper. Gently try to remove the page without tearing it. Close the document feeder lid. 128 Chapter 2 Solve problems ENWW...

  • Page 149: Clear Jams From The Output Areas

    Clear jams from the output areas CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects is not covered by the warranty. Lift the scanner assembly, and open the print- cartridge door.

  • Page 150

    Install the print cartridge. Close the print-cartridge door and the scanner assembly. 130 Chapter 2 Solve problems ENWW...

  • Page 151: Clear Jams From The Input Tray

    Clear jams from the input tray Lift the scanner assembly, and open the print- cartridge door. Remove the print cartridge. Remove the paper stack from the input tray. ENWW Clear jams 131...

  • Page 152

    With both hands, grasp the side of the jammed paper that is most visible (this includes the middle), and carefully pull it free from the product. Install the print cartridge. Close the print-cartridge door and the scanner assembly. 132 Chapter 2 Solve problems ENWW...

  • Page 153: Clear Jams From Inside The Product

    Clear jams from inside the product Lift the scanner assembly, and open the print- cartridge door. Remove the print cartridge. If you can see the jammed paper, carefully grasp the jammed paper, and slowly pull it out of the product. ENWW Clear jams 133...

  • Page 154

    Reinstall the print cartridge. Close the print-cartridge door and the scanner assembly. 134 Chapter 2 Solve problems ENWW...

  • Page 155: Solve Repeated Jams

    Solve repeated jams ● Verify that the input tray is not overfilled. The input tray capacity varies depending on the type of print paper that you are using. ● Verify that the paper guides are properly adjusted. ● Check that the input tray is securely in place. ●...

  • Page 156: Change Jam Recovery

    Change jam recovery When the Jam Recovery feature is turned on, the product reprints any pages that are damaged during a jam. Use the printer driver to change the default settings. Follow the appropriate procedure, depending on the operating system you are using. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view) Click Start, and then click Printers and Faxes.

  • Page 157: Solve Paper-handling Problems

    Solve paper-handling problems The following problems with paper cause print-quality deviations, jamming, or damage to the product. Problem Cause Solution Poor print quality or toner adhesion The paper is too moist, too rough, too Try another kind of paper, between 100 heavy or too smooth, is embossed, or and 250 Sheffield, with 4% to 6% from a faulty paper lot.

  • Page 158: Solve Image-quality Problems, Image Defects Table, General Print-quality Issues

    Solve image-quality problems You can prevent most print-quality problems by following these guidelines. ● Use paper that meets HP specifications. ● Clean the product as necessary. See Clean the product on page 145. Image defects table General print-quality issues The following examples depict letter-size paper that has passed through the product short-edge-first. These examples illustrate problems that would affect all of the pages that you print.

  • Page 159

    Problem Cause Solution Vertical streaks or bands appear The print cartridge might be defective. Replace the print cartridge. on the page. The amount of background toner The paper might not meet HP specifications. Use a different paper with a lighter basis shading becomes unacceptable.

  • Page 160

    Problem Cause Solution Marks repeatedly appear at even The product is not set to print on the type of In the printer driver, select the Paper/ intervals on the page. paper on which you want to print. Quality tab and set Paper Type to match the type of paper on which you are printing.

  • Page 161

    Problem Cause Solution Text or graphics are skewed on The paper might be loaded incorrectly or the Verify that the paper is loaded correctly and the printed page. input tray might be too full. that the paper guides are not too tight or too loose against the stack.

  • Page 162: Copy Print-quality Problems

    Copy print-quality problems Problem Cause Solution Images are missing or faded. The print cartridge might be defective or low. Replace the print cartridge. The original might be of poor quality. If your original is too light or damaged, the copy might not be able to compensate, even if you adjust the contrast.

  • Page 163: Scan-quality Problems, Prevent Scan-quality Problems, Solve Scan-quality Problems

    Scan-quality problems Prevent scan-quality problems The following are a few simple steps you can take to improve copy and scan quality. ● Use high-quality originals. ● Load the paper correctly. If the paper is loaded incorrectly, it might skew, which causes unclear images.

  • Page 164: Optimize And Improve Image Quality, Change Print Density, Manage And Configure Printer Drivers

    Optimize and improve image quality Change print density You can change the print density setting by from the product Properties dialog box. Windows XP, Windows Server 2008, and Windows Server 2003 (using the default Start menu view): Click Start, and then click Printers and Faxes. -or- Windows XP, Windows Server 2008, and Windows Server 2003 (using the Classic Start menu view): Click Start, and then click Printers.

  • Page 165: Clean The Product, Clean The Pickup Roller

    Clean the product Clean the pickup roller If you want to clean the pickup roller before deciding to replace it, follow these instructions: WARNING! Before cleaning the pickup roller, turn the product off, disconnect the power cord from the wall outlet, and then wait for the product to cool. Lift the scanner assembly, and open the print-cartridge door.

  • Page 166

    Find the pickup roller. Release the small, white tabs on each side of the pickup roller, and rotate the pickup roller toward the front. 146 Chapter 2 Solve problems ENWW...

  • Page 167

    Gently pull the pickup roller up and out. Dab a lint-free cloth in isopropyl alcohol, and scrub the roller. WARNING! Alcohol is flammable. Keep the alcohol and cloth away from an open flame. Before you close the product and plug in the power cord, allow the alcohol to dry completely. NOTE: In certain areas of California, air pollution control regulations restrict the use of liquid Isopropyl Alcohol (IPA) as a cleaning agent.

  • Page 168

    Allow the pickup roller to dry completely before you reinstall it in the product. Reconnect the power cord. 148 Chapter 2 Solve problems ENWW...

  • Page 169: Clean The Separation Pad

    Clean the separation pad The separation pad wears out with normal use. Using poor-quality paper can cause the separation pad to wear out more frequently. If the product regularly pulls multiple sheets of paper at a time, you might need to clean or replace the separation pad. WARNING! Before cleaning the separation pad, turn the product off, disconnect the power cord from the wall outlet, and then wait for the product to cool.

  • Page 170

    Remove the separation pad. Dab a lint-free cloth in isopropyl alcohol, and scrub the separation pad. Use a dry, lint-free cloth to remove the loosened dirt, and wait for the separation pad to dry. WARNING! Alcohol is flammable. Keep the alcohol and cloth away from an open flame. Before you close the product and plug in the power cord, allow the alcohol to dry completely.

  • Page 171

    Insert the cleaned separation pad, and screw it into place. Place the product in the upright position, reconnect the power cord, and then turn on the product. ENWW Clean the product 151...

  • Page 172: Clean The Paper Path

    Clean the paper path If you are experiencing toner specks or dots on the printouts, clean the paper path. This process uses a transparency to remove dust and toner from the paper path. Do not use bond or rough paper. NOTE: For best results use a sheet of transparency.

  • Page 173

    Mac OS X 10.5 and 10.6 From the Apple menu , click the System Preferences menu and then click the Print & Fax icon. Select the product in the left side of the window. Click the Options & Supplies button. Click the Driver tab.

  • Page 174: Clean The Print-cartridge Area

    Clean the print-cartridge area You do not need to clean the print-cartridge area often. However, cleaning this area can improve the quality of the printed sheets. Disconnect the power cord from the product. Lift the scanner assembly, and open the print-cartridge door. 154 Chapter 2 Solve problems ENWW...

  • Page 175

    Remove the print cartridge. CAUTION: Do not touch the black-sponge transfer roller inside the product. Doing so can damage the product. CAUTION: To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper. With a dry, lint-free cloth, wipe any residue from the paper-path area and the print-cartridge cavity.

  • Page 176

    Install the print cartridge. Close the print-cartridge door and the scanner assembly. 156 Chapter 2 Solve problems ENWW...

  • Page 177: Clean The Exterior

    Reconnect the power cord. Print a few pages to clean any toner residue from the product. Clean the exterior Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the product. ENWW Clean the product 157...

  • Page 178: Clean The Scanner Glass Strip And Platen

    Clean the scanner glass strip and platen Over time, specks of debris might collect on the scanner glass and white plastic backing, which can affect performance. Use the following procedure to clean the scanner glass and white plastic backing. Use the power switch to turn off the product, and then unplug the power cord from the electrical socket.

  • Page 179: Solve Performance Problems

    Solve performance problems Problem Cause Solution Pages print, but are totally blank. The sealing tape might still be in the print Verify that the sealing tape has been cartridges. completely removed from the print cartridges. The document might contain blank Check the document that you are printing pages.

  • Page 180: Solve Connectivity Problems, Solve Direct-connect Problems, Solve Network Problems

    Incorrect link and duplex settings Hewlett-Packard recommends leaving this setting in automatic mode (the default setting). Incorrect IP address for the product on Use the correct IP address. The IP address is listed on the configuration page.

  • Page 181

    Problem Solution Your computer or workstation is set up Check the network drivers, printer drivers, and the network redirection. incorrectly. Verify that the operating system is configured correctly. The protocol is disabled, or other Review the configuration page to check the status of the protocol. Enable it if network settings are incorrect.

  • Page 182: Solve Fax Problems (hp Laserjet Professional M1210 Mfp Series Only), Fax Troubleshooting Checklist

    Solve fax problems (HP LaserJet Professional M1210 MFP series only) Fax troubleshooting checklist Tips for fax troubleshooting: ● Print the menu map from the Reports menu to show the control-panel menus and available settings. ● Try to send or receive a fax after implementing each solution. ●...

  • Page 183: Fax Error Messages, Alert And Warning Messages

    Fax error messages Alert and warning messages appear temporarily and might require you to acknowledge the message by pressing the button to resume or by pressing the Cancel button to cancel the job. With certain warnings, the job might not complete or the print quality might be affected. If the alert or warning message is related to printing and the auto-continue feature is on, the product will attempt to resume printing the job after the warning has appeared for 10 seconds without acknowledgement.

  • Page 184

    Control panel message Description Recommended action Fax is busy The fax line to which you were sending a fax Allow the product to retry sending the fax. was busy. The product automatically redials Redial pending Call the recipient to ensure that the fax the busy number.

  • Page 185

    Control panel message Description Recommended action Fax recv. error An error occurred while trying to receive a fax. Ask the sender to resend the fax. Try faxing back to the sender or another fax machine. Check for a dial tone on the phone line by pressing the Send Fax button.

  • Page 186

    Control panel message Description Recommended action No dial tone The product could not detect a dial tone. Check for a dial tone on the phone line by pressing the Send Fax button. Unplug the telephone cord from both the product and the wall and replug the cord. Make sure that you are using the telephone cord that came with the product.

  • Page 187

    Control panel message Description Recommended action No fax answer. The receiving fax line did not answer. The Allow the product to retry sending the fax. product attempts to redial after a few minutes. Redial pending Call the recipient to ensure that the fax machine is on and ready.

  • Page 188: Fax Logs And Reports, Print All Fax Reports

    Fax logs and reports Use the following instructions to print fax logs and reports: Print all fax reports Use this procedure to print all of the following reports at one time: ● Fax Activity log ● Phone Book report ● Config report ●...

  • Page 189: Print Individual Fax Reports, Set The Fax Activity Log To Print Automatically

    Print individual fax reports On the control panel, press the Setup button. Use the arrow buttons to select the Reports menu, and then press the button. Use the arrow buttons to select the Fax Reports menu, and then press the button.

  • Page 190: Set The Fax Confirmation Report, Call Reports, Change Error Correction And Fax Speed

    Set the fax confirmation report A confirmation report is a brief report that indicates the product successfully sent or received a fax job. It can be set to print after the following events: ● Every fax job ● Send fax ●...

  • Page 191: Change The Fax Speed, Problems Sending Faxes

    trying to send a fax overseas or receive one from overseas, or if you are using a satellite telephone connection. On the control panel, press the Setup button. Use the arrow buttons to select the Fax setup menu, and then press the button.

  • Page 192

    Faxes stop during sending. Cause Solution The telephone line might not be working. Do one of the following: ● Turn up the volume on the product, and then press the Send Fax button on the control panel. If you hear a dial tone, the telephone line is working.

  • Page 193

    Sent faxes are not arriving at the receiving fax machine. Cause Solution The originals might be incorrectly loaded. Verify that the original documents are correctly loaded into the document feeder. A fax might be in memory because it is waiting to redial a busy If a fax job is in memory for any of these reasons, an entry for number, other jobs that are ahead of it are waiting to be sent, the job appears in the fax log.

  • Page 194: Problems Receiving Faxes

    Problems receiving faxes NOTE: Use the fax cord that came with the product in order to ensure that the product functions correctly. The product cannot receive faxes from an extension telephone. Cause Solution The extension-telephone setting might be disabled. Change the extension-telephone setting. The fax cord might not be securely connected.

  • Page 195

    The product is not answering incoming fax calls. Cause Solution A voice-messaging service might be interfering with the Do one of the following: product as it attempts to answer calls. ● Disable the messaging service. ● Get a telephone line that is dedicated to fax calls. ●...

  • Page 196

    Faxes are being received very slowly. Cause Solution The fax might be very complex, such as one with many Complex faxes take longer to be received. Breaking longer graphics. faxes into multiple jobs and decreasing the resolution can increase the transmission speed. The resolution at which the fax was sent or is being received To receive the fax, call and ask the sender to lower the might be very high.

  • Page 197: Service Mode Functions, Product Resets

    Service mode functions Product resets To restore the product to the factory-default settings, follow these steps. Turn the product off. Press and hold the Cancel button Start Copy button at the same time, and then turn the product on. When the message Permanent storage init. appears on the control-panel display, release the buttons.

  • Page 198: Product Updates

    Product updates Software and firmware updates and installation instructions for this product are available at www.hp.com/support/ljm1130series or www.hp.com/support/ljm1210series. Click Downloads and drivers, click the operating system, and then select the download for the product. 178 Chapter 2 Solve problems ENWW...

  • Page 199: Parts And Diagrams

    Parts and diagrams ● Order parts by authorized service providers ● How to use the parts lists and diagrams ● Assembly locations ● Assembly views ● Scanner and ADF assemblies ● Covers ● Internal assemblies ● PCAs ● Alphabetical parts list ●...

  • Page 200: Order Parts By Authorized Service Providers, Order Replacement Parts, Related Documentation And Software

    Order parts by authorized service providers Order replacement parts Table 3-1 Order parts, accessories, and supplies Order supplies and paper www.hp.com/go/suresupply Order genuine HP parts or accessories www.hp.com/buy/parts Order through service or support providers Contact an HP-authorized service or support provider. Related documentation and software Table 3-2 Related documentation and software...

  • Page 201: Customer Replaceable Units (cru) Kit Part Numbers

    Customer replaceable units (CRU) kit part numbers Table 3-4 Customer replaceable units (CRU) kit part numbers Item Description Part number Kit, pickup roller Pickup roller CE841-67901 Instruction sheet Kit, separation pad Separation pad CE841-67902 Instruction sheet Kit, paper pickup tray Paper pickup tray CE841-67903 Instruction sheet...

  • Page 202: Whole-unit Replacement Part Numbers

    Whole-unit replacement part numbers Table 3-5 Whole-unit replacement part numbers Item Description Part number HP LaserJet Professional LJ M1132; 110 V CE847-67001 (replacement) M1130 MFP series CE847-69001 (exchange) LJ M1132; 220 V CE847-67002 (replacement) CE847-69002 (exchange) LJ M1136; 220 V CE849-67002 (replacement) CE849-69002 (exchange) HP LaserJet Professional...

  • Page 203: How To Use The Parts Lists And Diagrams

    How to use the parts lists and diagrams CAUTION: Be sure to order the correct part. When looking for part numbers for electrical components, pay careful attention to the voltage that is listed. Doing so will make sure that the part number selected is for the correct model.

  • Page 204: Assembly Locations, Base Product (no Optional Trays Or Accessories)

    Assembly locations Base product (no optional trays or accessories) Figure 3-1 Locations of major components; HP LaserJet Professional M1130 MFP series Scanner lid Scanner assembly Output bin with extension for long paper Print-cartridge door lift-tab Input tray Short-media extender tool Power button Control panel 184 Chapter 3 Parts and diagrams...

  • Page 205

    Figure 3-2 Locations of major components; HP LaserJet Professional M1210 MFP series Document feeder Document feeder output bin Scanner lid Scanner assembly Output bin with extension for long paper Print-cartridge door lift-tab Input tray Short-media extender tool Power button Control panel ENWW Assembly locations 185...

  • Page 206: Assembly Views, Assembly View, Hp Laserjet Professional M1130 Mfp Series

    Assembly views Assembly view, HP LaserJet Professional M1130 MFP series 186 Chapter 3 Parts and diagrams ENWW...

  • Page 207: Table 3-6 Assembly View, Hp Laserjet Professional M1130 Mfp Series

    Table 3-6 Assembly view, HP LaserJet Professional M1130 MFP series Description Part number Control panel, spring CE841-00014 Control panel (HP LaserJet Professional M1130 MFP series) CE841-60107 Control panel, mount CE841-40005 Ferrite, rectangular EMI ROHS 9170-1821 Cable engine, video FFC 3:1 CE847-60105 Cable, engine 24 V 3:1 CE847-60109...

  • Page 208: Assembly View, Hp Laserjet Professional M1210 Mfp Series

    Assembly view, HP LaserJet Professional M1210 MFP series 188 Chapter 3 Parts and diagrams ENWW...

  • Page 209: Table 3-7 Assembly View, Hp Laserjet Professional M1210 Mfp Series

    Table 3-7 Assembly view, HP LaserJet Professional M1210 MFP series Description Part number Control panel, spring CE841-00014 Control panel, Western (HP LaserJet Professional M1210 MFP CE841-60110 series) Control panel, Asian (HP LaserJet Professional M1210 MFP CE841-60109 series) Control panel, mount CE841-40005 Ferrite, rectangular EMI ROHS 9170-1821...

  • Page 210: Scanner And Adf Assemblies, Scanner Assembly (1 Of 2); Hp Laserjet Professional M1130 Mfp Series

    Scanner and ADF assemblies Scanner assembly (1 of 2); HP LaserJet Professional M1130 MFP series 190 Chapter 3 Parts and diagrams ENWW...

  • Page 211: Table 3-8 Scanner Assembly (1 Of 2); Hp Laserjet Professional M1130 Mfp Series

    Table 3-8 Scanner assembly (1 of 2); HP LaserJet Professional M1130 MFP series Description Part number Scanner assembly, HP LaserJet Professional M1130 MFP series CE847-60112 Scanner base assembly CE847-60104 Lid, document base CE847-40003 Not shown Backing, document Q3434-40038 ENWW Scanner and ADF assemblies 191...

  • Page 212: Scanner Assembly (2 Of 2); Hp Laserjet Professional M1130 Mfp Series

    Scanner assembly (2 of 2); HP LaserJet Professional M1130 MFP series 192 Chapter 3 Parts and diagrams ENWW...

  • Page 213: Table 3-9 Scanner Assembly (2 Of 2); Hp Laserjet Professional M1130 Mfp Series

    Table 3-9 Scanner assembly (2 of 2); HP LaserJet Professional M1130 MFP series Description Part number Bezel, scanner assembly CE847-60103 FFC, scan module CE847-60106 Base, scanner CE847-40001 Ferrite, rectangular EMI ROHS 9170-1821 Scanner drive assembly CE847-60108 ENWW Scanner and ADF assemblies 193...

  • Page 214: Scanner Drive Assembly; Hp Laserjet Professional M1130 Mfp Series

    Scanner drive assembly; HP LaserJet Professional M1130 MFP series 194 Chapter 3 Parts and diagrams ENWW...

  • Page 215: Table 3-10 Scanner Drive Assembly; Hp Laserjet Professional M1130 Mfp Series

    Table 3-10 Scanner drive assembly; HP LaserJet Professional M1130 MFP series Description Part number Scanner drive assembly CE847-60108 Clamp, motor scanner CE841-00017 Gear, worm/pinion Q1647-40003 Gear, drag Q1647-40045 Motor, DC Q3434-60238 Carriage, scanner CE847-40007 Scanner 1200 PPI, assembly Q8418-60043 Not shown Cable, scan module CE847-60106 ENWW...

  • Page 216: Adf/scanner Assembly; Hp Laserjet Professional M1210 Mfp Series

    ADF/scanner assembly; HP LaserJet Professional M1210 MFP series 196 Chapter 3 Parts and diagrams ENWW...

  • Page 217: Table 3-11 Adf/scanner Assembly; Hp Laserjet Professional M1210 Mfp Series

    Table 3-11 ADF/scanner assembly; HP LaserJet Professional M1210 MFP series Description Part number Automatic document feeder (ADF), assembly CE841-60106 Scanner assembly CE841-60125 ENWW Scanner and ADF assemblies 197...

  • Page 218: Scanner Assembly; Hp Laserjet Professional M1210 Mfp Series

    Scanner assembly; HP LaserJet Professional M1210 MFP series 198 Chapter 3 Parts and diagrams ENWW...

  • Page 219: Table 3-12 Adf/scanner Assembly; Hp Laserjet Professional M1210 Mfp Series

    Table 3-12 ADF/scanner assembly; HP LaserJet Professional M1210 MFP series Description Part number Bezel, scanner assembly CE841-60102 FFC, scan module CE841-60104 Hook, SSA latch Q8191-00004 Spring, SSA latch CE841-00020 Ferrite, rectangular EMI ROHS 9170-1821 Scanner drive assembly CE841-60111 ENWW Scanner and ADF assemblies 199...

  • Page 220: Scanner Drive Assembly; Hp Laserjet Professional M1210 Mfp Series

    Scanner drive assembly; HP LaserJet Professional M1210 MFP series 200 Chapter 3 Parts and diagrams ENWW...

  • Page 221: Table 3-13 Scanner Drive Assembly; Hp Laserjet Professional M1210 Mfp Series

    Table 3-13 Scanner drive assembly; HP LaserJet Professional M1210 MFP series Description Part number Scanner drive assembly CE841-60111 Clamp, motor scanner CE841-00017 Motor, DC CE538-60128 Carriage, scanner CE841-40017 Scanner 1200 PPI, assembly Q8418-60043 Gear, worm/pinion CC334-40078 Gear, drag Q8180-40007 Not shown Cable, scan module CE841-60104 ENWW...

  • Page 222: Adf Assembly; Hp Laserjet Professional M1210 Mfp Series

    ADF assembly; HP LaserJet Professional M1210 MFP series 202 Chapter 3 Parts and diagrams ENWW...

  • Page 223: Table 3-14 Adf Assembly; Hp Laserjet Professional M1210 Mfp Series

    Table 3-14 ADF assembly; HP LaserJet Professional M1210 MFP series Description Part number Top cover, ADF CE841-60112 Core, ADF CE841-60114 Base, ADF CE841-60113 ENWW Scanner and ADF assemblies 203...

  • Page 224: Adf Top Cover; Hp Laserjet Professional M1210 Mfp Series

    ADF top cover; HP LaserJet Professional M1210 MFP series 204 Chapter 3 Parts and diagrams ENWW...

  • Page 225: Table 3-15 Adf Top Cover; Hp Laserjet Professional M1210 Mfp Series

    Table 3-15 ADF top cover; HP LaserJet Professional M1210 MFP series Description Part number Pre-pick arm assembly, ADF CB780-60032 ENWW Scanner and ADF assemblies 205...

  • Page 226: Adf Core; Hp Laserjet Professional M1210 Mfp Series

    ADF core; HP LaserJet Professional M1210 MFP series 206 Chapter 3 Parts and diagrams ENWW...

  • Page 227: Table 3-16 Adf Core; Hp Laserjet Professional M1210 Mfp Series

    Table 3-16 ADF core; HP LaserJet Professional M1210 MFP series Description Part number Pad friction, ADF CB780-80008 Separation pad assembly, ADF CB780-60009 ENWW Scanner and ADF assemblies 207...

  • Page 228: Adf Base; Hp Laserjet Professional M1210 Mfp Series

    ADF Base; HP LaserJet Professional M1210 MFP series 208 Chapter 3 Parts and diagrams ENWW...

  • Page 229: Table 3-17 Adf Pre-pick Arm Assembly; Hp Laserjet Professional M1210 Mfp Series

    Table 3-17 ADF pre-pick arm assembly; HP LaserJet Professional M1210 MFP series Description Part number Input tray, ADF CE841-60118 Latch, ADF Q8191-00004 Backing, document Q3434-40038 ENWW Scanner and ADF assemblies 209...

  • Page 230: Product Base, Covers

    Covers Product base Figure 3-3 Product base 210 Chapter 3 Parts and diagrams ENWW...

  • Page 231: Table 3-18 Product Base

    Table 3-18 Product base Description Part number Front cover RL1-2946-000CN Paper pickup tray assembly RM1-7728-000CN Paper delivery tray assembly RM1-7727-000CN Cover, top RL1-2944-000CN Cover, left RC3-0823-000CN Cover, right RC3-0825-000CN Scanner lock assembly RM1-7726-000CN Door, print cartridge RC3-0839-000CN Stopper, paper RC2-9249-000CN Panel, rear RC3-0852-000CN ENWW...

  • Page 232: Internal Assemblies, Internal Assemblies (1 Of 3)

    Internal assemblies Internal assemblies (1 of 3) Figure 3-4 Internal assemblies (1 of 3) 212 Chapter 3 Parts and diagrams ENWW...

  • Page 233: Table 3-19 Internal Assemblies (1 Of 3)

    Table 3-19 Internal assemblies (1 of 3) Description Part number Fuser paper delivery assembly (110 V) RM1-7733-000CN Fuser paper delivery assembly (220 V) RM1-7734-000CN Engine controll PCA (110 V) RM1-7892-000CN Engine controll PCA (220 V) RM1-7902-000CN Power switch assembly RM1-7735-000CN Delivery sensor PCA assembly RM1-7893-000CN Fuser film assembly (110 V)

  • Page 234: Internal Assemblies (2 Of 3)

    Internal assemblies (2 of 3) Figure 3-5 Internal assemblies (2 of 3) 214 Chapter 3 Parts and diagrams ENWW...

  • Page 235: Table 3-20 Internal Assemblies (2 Of 3)

    Table 3-20 Internal assemblies (2 of 3) Description Part number Pickup transfer frame assembly RM1-7737-000CN Transfer roller RM1-4023-000CN Paper pickup sensor PCA assembly RM1-7894-000CN Roller, paper pickup RL1-2593-000CN Separation pad assembly RM1-4006-000CN ENWW Internal assemblies 215...

  • Page 236: Internal Assemblies (3 Of 3)

    Internal assemblies (3 of 3) Figure 3-6 Internal assemblies (3 of 3) 216 Chapter 3 Parts and diagrams ENWW...

  • Page 237: Table 3-21 Internal Assemblies (3 Of 3)

    Table 3-21 Internal assemblies (3 of 3) Description Part number Laser/scanner assembly RM1-6878-000CN Motor PCA assembly RM1-7895-000CN Cable, flat RM1-7604-000CN Motor, DC 24 V RL1-2591-000CN ENWW Internal assemblies 217...

  • Page 238: Pcas

    PCAs Figure 3-7 PCAs 218 Chapter 3 Parts and diagrams ENWW...

  • Page 239: Table 3-22 Pcas

    Table 3-22 PCAs Description Part number Engine control PCA assembly (110 V) RM1-7892-000CN Engine control PCA assembly (220 V) RM1-7902-000CN Delivery sensor PCA assembly RM1-7893-000CN Paper pickup sensor PCA assembly RM1-7894-000CN Motor PCA assembly RM1-7895-000CN ENWW PCAs 219...

  • Page 240: Alphabetical Parts List

    Alphabetical parts list Table 3-23 Alphabetical parts list Description Part number Table and page Assylink, 3 in 1 CE847-60110 Assembly view, HP LaserJet Professional M1130 MFP series on page 187 Assylink, 4 in 1 CE841-60119 Assembly view, HP LaserJet Professional M1210 MFP series on page 189 Automatic document feeder (ADF), assembly CE841-60106...

  • Page 241: Table 3-23 Alphabetical Parts List

    Table 3-23 Alphabetical parts list (continued) Description Part number Table and page Cable, scan module CE847-60106 Scanner drive assembly; HP LaserJet Professional M1130 MFP series on page 195 Cable, scan module CE841-60104 Scanner drive assembly; HP LaserJet Professional M1210 MFP series on page 201 Carriage, scanner CE847-40007...

  • Page 242

    Table 3-23 Alphabetical parts list (continued) Description Part number Table and page Core-ferrite, ribbon core ROHS 9170-2385 Assembly view, HP LaserJet Professional M1210 MFP series on page 189 Cover, I/O (HP LaserJet Professional M1130 MFP series) CE847-40009 Assembly view, HP LaserJet Professional M1130 MFP series on page 187 Cover, I/O (HP LaserJet Professional M1130 MFP series)

  • Page 243

    Table 3-23 Alphabetical parts list (continued) Description Part number Table and page FFC, scan module CE847-60106 Scanner assembly (2 of 2); HP LaserJet Professional M1130 MFP series on page 193 FFC, scan module CE841-60104 ADF/scanner assembly; HP LaserJet Professional M1210 MFP series on page 199 Formatter PCA assembly (HP LaserJet Professional M1130 MFP CE831-60001...

  • Page 244

    Table 3-23 Alphabetical parts list (continued) Description Part number Table and page Laser/scanner assembly RM1-6878-000CN Internal assemblies (3 of 3) on page 217 Latch, ADF Q8191-00004 ADF pre-pick arm assembly; HP LaserJet Professional M1210 MFP series on page 209 Lid, document base CE847-40003 Scanner assembly (1 of 2);...

  • Page 245

    Table 3-23 Alphabetical parts list (continued) Description Part number Table and page Roller, paper pickup RL1-2593-000CN Internal assemblies (2 of 3) on page 215 Scanner 1200 PPI, assembly Q8418-60043 Scanner drive assembly; HP LaserJet Professional M1130 MFP series on page 195 Scanner 1200 PPI, assembly Q8418-60043 Scanner drive assembly;...

  • Page 246

    Table 3-23 Alphabetical parts list (continued) Description Part number Table and page Stopper, paper RC2-9249-000CN Product base on page 211 Top cover, ADF CE841-60112 ADF assembly; HP LaserJet Professional M1210 MFP series on page 203 Transfer roller RM1-4023-000CN Internal assemblies (2 of 3) on page 215 226 Chapter 3 Parts and diagrams ENWW...

  • Page 247: Numerical Parts List, Table 3-24 Numerical Parts List

    Numerical parts list Table 3-24 Numerical parts list Part number Description Table and page 7121-8265 Nameplate, metal low profile 3.5 ROHS Assembly view, HP LaserJet Professional M1130 MFP series on page 187 7121-8265 Nameplate, metal low profile 3.5 ROHS Assembly view, HP LaserJet Professional M1210 MFP series on page 189 9170-1821...

  • Page 248

    Table 3-24 Numerical parts list (continued) Part number Description Table and page CE831-60001 Formatter PCA assembly (HP LaserJet Professional M1130 MFP Assembly view, HP LaserJet series) Professional M1130 MFP series on page 187 CE832-60001 Formatter PCA assembly (HP LaserJet Professional M1210 MFP Assembly view, HP LaserJet series) Professional M1210 MFP...

  • Page 249

    Table 3-24 Numerical parts list (continued) Part number Description Table and page CE841-60104 Cable, scan module Scanner drive assembly; HP LaserJet Professional M1210 MFP series on page 201 CE841-60106 Automatic document feeder (ADF), assembly ADF/scanner assembly; HP LaserJet Professional M1210 MFP series on page 197 CE841-60107 Control panel (HP LaserJet Professional M1130 MFP series)

  • Page 250

    Table 3-24 Numerical parts list (continued) Part number Description Table and page CE847-40001 Base, scanner Scanner assembly (2 of 2); HP LaserJet Professional M1130 MFP series on page 193 CE847-40003 Lid, document base Scanner assembly (1 of 2); HP LaserJet Professional M1130 MFP series on page 191 CE847-40007...

  • Page 251

    Table 3-24 Numerical parts list (continued) Part number Description Table and page CE847-60110 Assylink, 3 in 1 Assembly view, HP LaserJet Professional M1130 MFP series on page 187 CE847-60112 Scanner assembly, HP LaserJet Professional M1130 MFP series Scanner assembly (1 of 2); HP LaserJet Professional M1130 MFP series on page 191...

  • Page 252

    Table 3-24 Numerical parts list (continued) Part number Description Table and page RC3-0823-000CN Cover, left Product base on page 211 RC3-0825-000CN Cover, right Product base on page 211 RC3-0839-000CN Door, print cartridge Product base on page 211 RC3-0852-000CN Panel, rear Product base on page 211 RL1-2591-000CN Motor, DC 24 V...

  • Page 253

    Table 3-24 Numerical parts list (continued) Part number Description Table and page RM1-7894-000CN Paper pickup sensor PCA assembly PCAs on page 219 RM1-7895-000CN Motor PCA assembly Internal assemblies (3 of 3) on page 217 RM1-7895-000CN Motor PCA assembly PCAs on page 219 RM1-7902-000CN Engine controll PCA (220 V) Internal assemblies (1 of 3)

  • Page 254

    234 Chapter 3 Parts and diagrams ENWW...

  • Page 255: Service And Support

    Service and support ● Hewlett-Packard limited warranty statement ● HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ● End User License Agreement ● Customer self-repair warranty service ● Customer support ● Repack the product ● Service information form...

  • Page 256: Hewlett-packard Limited Warranty Statement, Appendix A Service And Support

    Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet Professional M1130, M1210 One year from date of purchase HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective.

  • Page 257: Hp's Premium Protection Warranty: Laserjet Print Cartridge Limited Warranty Statement

    HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use.

  • Page 258: End User License Agreement

    Agreement (“EULA”) is a contract between (a) you (either an individual or the entity you represent) and (b) Hewlett-Packard Company (“HP”) that governs your use of the software product (“Software”). This EULA does not apply if there is a separate license agreement between you and HP or its suppliers for the Software, including a license agreement in online documentation.

  • Page 259

    11. RESERVATION OF RIGHTS. HP and its suppliers reserve all rights not expressly granted to you in this EULA. (c) 2007 Hewlett-Packard Development Company, L.P. Rev. 11/06 ENWW End User License Agreement 239...

  • Page 260: Customer Self-repair Warranty Service, Customer Support

    Customer self-repair warranty service HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period, HP identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement.

  • Page 261: Repack The Product

    If possible, include print samples and 50 to 100 sheets of paper or other print media that did not print correctly. In the U.S., call HP Customer Care to request new packing material. In other areas, use the original packing material, if possible. Hewlett-Packard recommends insuring the equipment for shipment. ENWW Repack the product 241...

  • Page 262: Service Information Form

    Service information form WHO IS RETURNING THE EQUIPMENT? Date: Person to contact: Phone: Alternate contact: Phone: Return shipping address: Special shipping instructions: WHAT ARE YOU SENDING? Model name: Model number: Serial number: Please attach any relevant printouts. Do NOT ship accessories (manuals, cleaning supplies, and so on) that are not required to complete the repair.

  • Page 263: Specifications

    Specifications ● Physical specifications ● Power consumption ● Acoustic specifications ● Environmental specifications ENWW...

  • Page 264: Appendix B Specifications, Physical Specifications, Power Consumption, Acoustic Specifications

    Physical specifications Table B-1 Physical specifications Specification HP LaserJet Professional M1130 MFP HP LaserJet Professional M1210 MFP series series Product weight 7.0 kg (15.4 lb) 8.3 kg (18.3 lb) Product height 250 mm (9.8 in) 306 mm (12.0 in) Product depth 265 mm (10.4 in) 265 mm (10.4 in) Product width...

  • Page 265: Environmental Specifications, Table B-4 Environmental Specifications

    Table B-3 HP LaserJet Professional M1130/M1210 MFP series (continued) Sound power level Declared per ISO 9296 Ready Inaudible Values are based on preliminary data. See www.hp.com/go/ljm1130series_regulatory www.hp.com/go/ ljm1210series_regulatory for current information. Configuration tested: HP LaserJet Professional M1132 MFP printing simplex on A4 paper, and the HP LaserJet Professional M1212nf MFP printing simplex on A4 paper Environmental specifications Table B-4...

  • Page 266

    246 Appendix B Specifications ENWW...

  • Page 267: Regulatory Information

    Regulatory information ● FCC regulations ● Declaration of conformity (base model) ● Declaration of conformity (fax model) ● Certificate of Volatility ● Safety statements ● Additional statements for telecom (fax) products ENWW...

  • Page 268: Appendix C Regulatory Information, Fcc Regulations

    FCC regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy.

  • Page 269: Declaration Of Conformity (base Model)

    Boise, Idaho , USA December, 2009 For regulatory topics only: European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE / Standards Europe,, Herrenberger Strasse 140, , D-71034, Böblingen, (FAX: +49-7031-14-3143), http://www.hp.com/go/certificates USA Contact:...

  • Page 270: Declaration Of Conformity (fax Model)

    (EURO LIU), as needed to meet technical regulatory requirements for the countries/regions this product will be sold. Boise, Idaho , USA December, 2009 For regulatory topics only: European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE / Standards Europe,, Herrenberger Strasse 140, , D-71034, Böblingen, (FAX: +49-7031-14-3143), http://www.hp.com/go/certificates USA Contact:...

  • Page 271: Certificate Of Volatility

    Certificate of Volatility Hewlett-Packard Certificate of Volatility Model: Part Number: Address: Hewlett-Packard Company HP LJ M1132 MFP CE847A 11311 Chinden Blvd HP LJ M1136 MFP CE849A Boise, ID 83714 Volatile Memory Does the device contain volatile memory (Memory whose contents are lost when power is removed)?

  • Page 272: Volatile Memory

    Hewlett-Packard Certificate of Volatility Model: Part Number: Address: Hewlett-Packard Company HP LJ M1212nf MFP CE841A 11311 Chinden Blvd HP LJ M1214nfh MFP CE842A Boise, ID 83714 HP LJ M1216nfh MFP CE843A HP LJ M1217nfw MFP CE844A Volatile Memory Does the device contain volatile memory (Memory whose contents are lost when power is removed)?

  • Page 273: Safety Statements, Laser Safety, Canadian Doc Regulations, Power Cord Instructions, Emc Statement (korea)

    Safety statements Laser safety The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The device is certified as a “Class 1” laser product under the U.S.

  • Page 274: Laser Statement For Finland, Gs Statement (germany)

    Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet Professional M1132/M1134/M1136, M1212/M1214/M1216, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1994) mukaisesti. VAROITUS ! Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.

  • Page 275: Substances Table (china), Restriction On Hazardous Substances Statement (turkey)

    Substances Table (China) Restriction on Hazardous Substances statement (Turkey) Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur ENWW Safety statements 255...

  • Page 276: Additional Statements For Telecom (fax) Products, Eu Statement For Telecom Operation, New Zealand Telecom Statements

    Additional statements for telecom (fax) products EU Statement for Telecom Operation This product is intended to be connected to the analog Public Switched Telecommunication Networks (PSTN) of European Economic Area (EEA) countries/regions. It meets requirements of EU R&TTE Directive 1999/5/EC (Annex II) and carries appropriate CE conformity marking.

  • Page 277: Telephone Consumer Protection Act (us), Industry Canada Cs-03 Requirements

    which is Part 68 compliant. This equipment cannot be used on telephone company-provided coin service. Connection to Party Line Service is subject to state tariffs. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required.

  • Page 278

    of the Ringer Equivalence Number of all the devices does not exceed five (5.0). The standard connecting arrangement code (telephone jack type) for equipment with direct connections to the telephone network is CA11A. 258 Appendix C Regulatory information ENWW...

  • Page 279: Index

    Index drum cleaning rotation functional check 108 accessories exterior 157 ordering 180 glass 158 acoustic specifications 244 paper path 152 electrostatic discharge (ESD) 3 after-service checklist 4 pickup roller 145 environment specifications 245 altitude specifications 245 product 138 error messages separation pad 149 control panel 123 clearing jams...

  • Page 280

    power network port troubleshooting 102 image quality preservice checklist 4 copy, troubleshooting 142 locating 110 print cartridge scans, troubleshooting 143 noise specifications 244 ordering xi image-formation system notes iii testing 108 part number xi information pages print cartridges online support 240 configuration page 118 warranty 237 operating environment...

  • Page 281

    spots, troubleshooting 138 fax error-correction reports, fax static precautions 3 setting 170 error 169 faxes 162 printing all 168 status-light patterns 120 half self-test 108 resolution storing image formation 108 problem-solving quality 138 product 245 rotation check, drum 108 streaks, troubleshooting 139 lines, copies 142 supplies lines, printed pages 139...

  • Page 282

    Web sites customer support 240 Macintosh customer support 240 white or faded stripes, troubleshooting 142 wrinkles, troubleshooting 141 262 Index ENWW...

  • Page 284

    © 2010 Hewlett-Packard Development Company, L.P. www.hp.com *CE841-90985* *CE841-90985* CE841-90985...

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Laserjet professional m1210

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  • Justin kitwa Nov 19, 2014 01:50:
    je cherche je diagramme du formatter