What To Do For A Program Error; Troubleshooting Program Errors; Examining The Messages - Hitachi XP P9500 User Manual

Hitachi dynamic link manager software user's guide for linux (6.x) (hit5203-96004, october 2011)
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5. Troubleshooting

5.4 What To Do for a Program Error

The following describes what to do to handle errors that occur in an HDLM program.
Figure 5-3: Troubleshooting Procedure When a Program Error Occurs shows the
troubleshooting procedure.
Figure 5-3: Troubleshooting Procedure When a Program Error Occurs
The following shows the procedure for handling a program error by using the HDLM
command (
dlnkmgr

5.4.1 Examining the Messages

Examine the messages that are output to the host syslog. If an error occurs in an HDLM
program, a message other than KAPL08xxx is output to syslog. Examine the content
of the message. Messages with error level
5.4.2 Obtaining Program Information
Obtain the information that you need to report to your HDLM vendor or maintenance
company.
Use the
DLMgetras
and the information it collects, see 7.2 DLMgetras Utility for Collecting HDLM Error
Information.
Some of the information collected by the
the host is restarted. Because of this, whenever an error occurs, execute the
utility as soon as possible.
DLMgetras
394
).
(Error) or higher require corrective action.
E
utility to collect the error information. For details on this utility
DLMgetras
utility might be cleared when

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