HP Surestore Disk Array 12h - And FC60 Service Manual page 553

Symptom Possible Cause
Power LEDs (front and A Other FRUs are missing
power supply FRUs)
are ON but all other
Power LEDs are off
B Defective DC power
C Failed controller
Software errors occur A Software function or
when attempting to
access controller or
disks
or not installed correctly.
harness or power
interface board.
enclosure midplane.
configuration problems
Procedure
– Check all FRUs in the controller
enclosure and make sure they are
installed securely. If this does not fix the
problem, go to cause B.
– Replace the DC power harnesses and
the power supply assembly. If this does
not fix the problem, go to cause C.
– Replace the controller enclosure
midplane.
– Check the appropriate software and
documentation to make sure the system
is set up correctly or that the proper
command was executed.
553