Support And Other Resources; Related Documentation; Hp Technical Support; Customer Self Repair - HP StorageWorks XP20000/XP24000 - Disk Array Owner's Manual

5 Support and other resources

Related documentation

The following documents provide related information:
HP StorageWorks XP24000/XP20000 Disk Array Site Preparation Guide
HP StorageWorks XP24000/XP20000 Remote Web Console User's Guide
HP StorageWorks XP Disk Array Mainframe Host Attachment and Operations Guide
You can find these documents on the HP Manuals website:
http://www.hp.com/support/manuals
In the Storage section, click Disk Storage Systems and then select a product.

HP technical support

For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
Product model names and numbers
Technical support registration number (if applicable)
Product serial numbers
Error messages
Operating system type and revision level
Detailed questions

Customer self repair

HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR
part needs replacing, HP ships the part directly to you so that you can install it at your convenience.
Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a
repair can be accomplished by CSR.
For more information about CSR, contact your local service provider. For North America, see the CSR
website:
http://www.hp.com/go/selfrepair
This product has no customer replaceable components.

Rack stability

Rack stability protects personnel and equipment.
XP24000/XP20000 Disk Array Owner's Guide 47