Troubleshooting - Kenmore ULTRA WASH 665.13485 Use & Care Manual

TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the cost of a service call...
Dishwasher is not operating properly
• Dishwasher does not run or stops during a cycle
Is the door closed tightly and latched?
Is the right cycle selected? Refer to the "Cycle
Selection Charts."
Is there power to the dishwasher? Has a household
fuse blown, or has a circuit breaker tripped? Replace
the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Has the motor stopped due to an overload? The motor
automatically resets itself within a few minutes. If it
does not restart, call for service.
Is the water shutoff valve (if installed) turned on?
It is normal for certain cycles to repeatedly pause for
several seconds during the wash cycle.
• START/RESUME light is flashing
Was the door opened during the cycle, or was the
power interrupted? The Start/Resume light will flash
when the door is opened during a cycle, or may flash if
the power is interrupted. Press START/RESUME to
resume the cycle. Make sure the door is fully closed
and latched.
NOTE: On top control models, if the door is not closed
within 3 seconds of pressing Start/Resume, press
START/RESUME again.
Clean light is flashing
The dishwasher has malfunctioned. Call for service.
Dishwasher will not fill
Is the overfill protection float able to move up and
down freely? Press down to release.
Dishwasher seems to run too long
Is the water supplied to the dishwasher hot enough?
The dishwasher runs longer while heating water. Refer
to the "Dishwasher Efficiency Tips" section.
A delay automatically occurs in some wash and rinse
cycles until the water reaches the proper temperature.
• Water remains in the dishwasher
Is the cycle complete?
Was the disposer knockout plug removed during
installation? (See "Install the drain hose" in the
Installation Instructions.)
• Detergent remains in the covered section of the
dispenser
Is the cycle complete?
Is the detergent lump-free? Replace detergent if
necessary.
Is the bottom rack installed properly with the bumpers
(on some models) in the front? Refer to the "Parts and
Features" section. Reinstall the rack if necessary.
• White residue on the front of the access panel
Was too much detergent used? Refer to the "Detergent
Dispenser" section.
Is the brand of detergent making excess foam? Try a
different brand to reduce foaming and eliminate
buildup.
• Odor in the dishwasher
Are dishes washed only every 2 or 3 days? Run a rinse
cycle once or twice a day until you have a full load.
Does the dishwasher have a new plastic smell? Run a
vinegar rinse as described in the section "Spotting and
filming on dishes."
Condensation on the kitchen counter (built-in
models)
Is the dishwasher aligned with the countertop?
Moisture from the vent in the dishwasher console can
form on the counter. Refer to the Installation
Instructions for more information.
• Bottom rack does not fully slide into the dishwasher
Check to see if items loaded for TURBOZONE
TM
wash
option have shifted. Reload to keep items from
interfering with spray jets or spray arm. (See "Loading
Bottom Rack.")
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