Troubleshooting - Sharp DV-720H Operation Manual

Dvd video player
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Troubleshooting

The following conditions do not always denote trouble. Therefore, perform the checks described below
before calling for service. If the problem cannot be corrected by the use of this guide, remove the main
plugs from the wall socket, and contact the dealer or supplier from whom the unit was purchased in order to
obtain service. Where this is not possible please visit our web-site www.sharp.co.uk/support.
Customers without Internet access may telephone 0990 274277 during office hour.
Certain replacement parts and accessories may be obtained from our main parts distributor, who can be
contacted on the following numbers:
In the unlikely event of this equipment requiring repair during the guarantee period, you will need to provide
proof of the date of purchase to the repairing company. Please keep your invoice or receipt, which is
supplied at the time of purchase.
The following problems do not always denote a broken Player.
Perform the checks listed below before calling for service.
Problem
• No power
• The Player is switched on but does
not operate.
• The playback image does not
appear.
• No sound is produced.
• The Remote does not work.
• The sound is not Dolby Digital (5ch
or 5.1ch).
• The image and sound are garbled.
This unit is equipped with a microprocessor. Its performance could be adversely affected by external electrical
noise or interference. If this should happen, unplug the Player and plug it in again after a few minutes.
68
Web-site:www.sharp.co.uk/support Help line:0990 274277 (office hours)
GB
W
V
E
ILLOW
ALE
LECTRONICS
0121 766 5414
Suggested Solution
• Is the power lead connected properly?
• Is the power lead firmly plugged into the power socket?
• One of the safety mechanisms may be operating. In this event,
unplug the Player from the power socket briefly and then plug it in
again.
• Have you loaded a disc?
• Is the disc unplayable? (See pages 6 and 7.)
• Is there dew in the Player? (See page 5.)
• Are the video and audio leads connected correctly? (See pages 15
– 20.)
• Is the disc scratched? (See pages 6 and 70.)
• Is the disc dirty? (See pages 6 and 70.)
• Is the disc loaded upside down?
• Is the input selector on the TV set to "VIDEO" or "AV"?
• Is the audio equipment switched on and are all the components
connected properly? (Refer to the operation manuals for your
audio equipment.)
• Are the batteries loaded correctly?
• Are the batteries flat?
• Is the signal emitter on the Remote pointing at the Player?
• Is the Remote too far from the Player, or is there any obstacle
between the Remote and the Player?
• Is the disc you are playing recorded in Dolby Digital (5ch or
5.1ch)?
• Did you use AUDIO to select Dolby Digital (5ch or 5.1ch)
sound?
(See page 57.)
• Is the disc scratched? (See pages 6 and 70.)
• Are vibrations from the speakers affecting the Player?
L
. :
TD

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