Kenmore 625.383760 Owner's Manual page 36

Water softener with high performance valve intellisoft 370 series
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The faceplate timer (PWA) computer has a self-diagnostic
function for the electrical system, except put power and
water meter. The computer monitors electronic components
and circuits for correct operation. If a malfunction occurs, an
error code appears in the faceplate display.
The chart below shows the error codes that could appear,
and the possible problems for each code.
I-
-I
crrD
FIG. 60
CODE
Err1, Err3, Err4
Err5
POSSIBLE PROBLEM
MOST LIKELY
-_1
wiring harness connections
at switch and faceplate
not connected
/ position switch inoperable / motor inoperable
faceplate
timer (PWA)
LESS LIKELY
While an error code appears in the display, all faceplate
buttons are inoperable except the SELECT1 button.
SELECT1 remains operational so the service person can
make the MANUAL INITIATED ELECTRONIC DIAGNOS-
TICS (below) to further isolate the problem, and check the
water meter.
PROCEDURE
FOR REMOVING
ERROR
CODE
FROM FACEPLATE:
1. • Unplug transformer from outlet.
• Plug in transformer.
• Wait for 8 minutes.
2. • Unplug transformer from outlet.
• Correct problem.
• Plug in transformer.
• Wait for 8 minutes.
The error code will return if the problem was not corrected.
MANUAL INITIATED ELECTRONICS
DIAGNOSTICS:
To enter diagnostics,
press the SELECT1 button and hold
for three seconds. The display will show valve cycle posi-
tion, position switch status (open or closed), and turbine
operation. See Fig. 59.
TURBINE OPERATION:
If no water is flowing through the
softener, the turbine indicator displays three zeros. When
water is flowing, the flow bar scrolls across the display, and
a 000 to 140 count repeats for each gallon of water passing
through the turbine. To check for positive operation of the
turbine if zeros are shown, open a nearby soft water faucet
and observe the turbine count and flow bar. If you don't get
a reading in the display, with faucet open, pull the sensor
from the valve outlet port. Pass a small magnet back and
forth in front of the sensor. You should get a reading in the
display. If you get a reading, unhook the in and out plumb-
ing and check the turbine for binding.
POSITION SWITCH STATUS: With the valve in service, or
any of the recharge cycles, the switch indicator will show
open, while the valve is rotating from one position to anoth-
er, the indicator will show the switch closed. A defect is
probable if indications vary from this pattern.
number of days
valve position indicator
since the last
I_i___2 _v
_L' Later
_y'_
regeneratiOnmeter
_"_
,r
L,q
iurbine count
/
position switch
indicator (open)
VALVE IN SERVICE POSITION
valve position indicator
\
minutes of fill
_ __
177 71m _
cycle remaining
I-
u cU-I
6Z
_E _E_/_S_SNG
i 1_--%-_ 177-------_Lwatermeter
_ ___]/_
171_o_,_7
iurbine c°unt
position switch
indicator (open)
VALVE IN RECHARGE
POSITION
(FILL, IN THIS EXAMPLE
valve position indicator
(Fill and Brine Flashing)
_!_
minutes of brining
i_
I I=11"-I.,_
time (begins to count
_!_ #_
I LIU--
I
down when valve
................
|
reaches brining
_1
position)
i
_-
'71_JlJTwatermeter
....
I turbine count
position switch
indicator (closed)
VALVE ROTATING FROM ONE RECHARGE
POSITION TO
ANOTHER
(FROM FILL TO BRINING IN THIS EXAMPLE)
FIG. 61
Questions?
Call The Kenmore
Water Line 1-800-426-9345
36

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