Brother MFC-J4510DW Basic User's Manual page 106

Error Message
Cannot Detect
Cannot Detect Ink
Volume
Cannot Print
Replace ink.
Comm.Error
Connection Fail
Cover is Open.
Data Remaining
in Memory
Disconnected
92
Cause
You installed a new ink cartridge too
quickly and the machine did not
detect it.
An ink cartridge is not installed
properly.
If you are not using Genuine Brother
Innobella™ ink, the machine may not
detect the ink cartridge.
If you are not using Genuine Brother
Innobella™ ink, the machine may not
detect the ink volume.
One or more of the ink cartridges
have reached the end of their life. The
machine will stop all print operations.
While memory is available, black &
white faxes will be stored in the
memory. If a sending machine has a
color fax, the machine's "handshake"
will ask that the fax be sent as black &
white. If the sending machine has the
ability to convert it, the color fax will
be stored in the memory as a black &
white fax.
Poor telephone line quality caused a
communication error.
You tried to poll a fax machine that is
not in Polled Waiting mode.
The scanner cover is not completely
closed.
The ink cartridge cover is not
completely closed.
Print data is left in the machine's
memory.
The other person or other person's
fax machine stopped the call.
Action
Take out the new ink cartridge and
re-install it slowly until it latches. (See
Replacing the ink cartridges
on page 82.)
Use a new Genuine Brother
Innobella™ Ink Cartridge. If the error
is not cleared, call Brother Customer
Service.
Use a new Genuine Brother
Innobella™ Ink Cartridge. If the error
is not cleared, call Brother Customer
Service.
Replace the ink cartridges. (See
Replacing the ink cartridges
on page 82.)
Send the fax again or connect the
machine to another telephone line. If
the problem continues, call the
telephone company and ask them to
check your telephone line.
Check the other fax machine's polling
setup.
Lift the scanner cover and then close
it again.
Firmly close the ink cartridge cover
until it clicks.
Press . The machine will cancel
the job and clear it from the memory.
Try to print again.
Try to send or receive again.
If calls are stopped repeatedly and
you are using a VoIP (Voice over IP)
system, try changing the
Compatibility to Basic (for VoIP). (See
Telephone line interference / VoIP
on page 122.)