Cannot Detect; Cover Is Open - Brother MFC-J270w Basic User's Manual

Error Message

Cannot Detect

Cannot Print
Replace Ink
Comm.Error

Cover is Open

Data Remaining
Disconnected
Document Jam
DR Mode in Use
High Temperature
Cause
You installed a new ink cartridge
too quickly and the machine did
not detect it.
If you are not using Genuine
Brother Innobella™ ink the
machine may not detect the ink
cartridge.
An ink cartridge is not installed
properly.
One or more of the ink cartridges
have reached the end of their life.
The machine will stop all print
operations. While memory is
available, black and white faxes
will be stored in the memory. If a
sending machine has a color fax,
the machine's "handshake" will
ask that the fax be sent as black &
white. If the sending machine has
the ability to convert it, the color
fax will be stored in the memory
as a black & white fax.
Poor telephone line quality
caused a communication error.
The scanner cover is not
completely closed.
The ink cartridge cover is not
completely closed.
Print data is left in the machine's
memory.
The other person or other
person's fax machine stopped the
call.
The document was not inserted or
fed properly, or the document
scanned from the ADF was too
long.
The machine is set to Distinctive
Ring mode. You cannot change
the Receive Mode from Manual to
another mode.
The print head is too warm.
Troubleshooting
Action
Take out the new ink cartridge and
re-install it slowly until it clicks.
Use a new Genuine Brother Innobella™
Ink Cartridge. If the error is not cleared, call
Brother Customer Service.
Take out the new ink cartridge and re-
install it slowly until it clicks. (See
Replacing the ink cartridges on page 51.)
Replace the ink cartridges. (See Replacing
the ink cartridges on page 51.)
Send the fax again or connect the machine
to another telephone line. If the problem
continues, call the telephone company and
ask them to check your telephone line.
Lift the scanner cover and then close it
again.
Firmly close the ink cartridge cover until it
clicks.
Press Stop/Exit. The machine will cancel
the job and clear it from the memory. Try to
print again.
Try to send or receive again.
(See Using the ADF (MFC-J415W only)
on page 20.)
(See Document jam (MFC-J415W only)
on page 60.)
Set Distinctive Ring to Off. (See Turning
off Distinctive Ring on page 33.)
Allow the machine to cool down.
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