Brother MFC-9970CDW Network User's Manual page 90

Troubleshooting
I'm using security software. (continued)
Question
I want to know the
necessary port number for
the security software
settings.
I want to check my network devices are working properly.
Question
Is your Brother machine,
access point/router or
network hub turned on?
Where can I find Brother
machine's network settings,
such as IP address?
How can I check the link
status of Brother machine?
Can you "ping" Brother
machine from your
computer?
Is the Brother machine
connecting to the wireless
network?
Interface Solution
wired/ The following port numbers are used for Brother network features:
wireless
Network scanning i Port number 54925 / Protocol UDP

 PC-FAX RX i Port number 54926 / Protocol UDP
Network scanning/printing, PC-FAX RX, Remote Setup

i Port number 137 / Protocol UDP
BRAdmin Light i Port number 161 / Protocol UDP

For details on how to open the port, see the instructions of the security
software or ask the manufacturer.
Interface Solution
wired/ Make sure you have confirmed all instructions in First check the following:
wireless on page 80.
wired/ Print the Network Configuration List. See Printing the Network Configuration
wireless List on page 36.
wired/ Print the Network Configuration List and check that Ethernet Link Status or
wireless Wireless Link Status is Link OK.
If the Link Status shows Link Down or Failed to Associate, start over
again from the First check the following: on page 80.
wired/ Ping the Brother machine from your computer using the IP address or the
wireless node name.
 Successful i Your Brother machine is working correctly and connected
to the same network as your computer.
 Unsuccessful i Your Brother machine is not connected to the same
network as your computer.
®
(Windows )
Ask the network administrator and use the Network Connection Repair
Tool to fix the IP address and the subnet mask automatically. For the
detail of the Network Connection Repair Tool, see (Windows
the IP address and the Subnet Mask using the Network Connection
Repair Tool. in Is your Brother machine assigned with an available IP
address? on page 82.
(Macintosh)
Confirm the IP address and the Subnet Mask are set correctly. See
Confirm the IP address and the Subnet Mask in Is your Brother machine
assigned with an available IP address? on page 82.
wireless Print the WLAN report for confirm the state of the wireless connection. (For
how to print, see Printing the WLAN report (For MFC-9560CDW)
on page 37. If there is an error code on the printed WLAN report see
Troubleshooting in the Quick Setup Guide.
8
®
) Confirm
85