Page 1 User’s Guide Printed on recycled paper with at least 10% post-consumer content...
Page 2 button...
Page 3 General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. disclaims any and all rights in those marks. EPSON The E emblem does not represent EPA endorsement of any product or service. NERGY Copyright © 1998 by Epson America, Inc. CPD-7449 10/98...
Page 4: Fcc Compliance Statement
This printer has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception.
Page 6: Table Of Contents
ENERGY STAR Compliance Year 2000 Ready Important Safety Instructions Basic Printing Printing from Windows Setting Printer Options from Windows Applications Setting Default Printer Options Checking Printer Status Printing from a Macintosh What To Do When the Printer Lights Flash Contents 1-10...
Page 7 Contents Printing on Special Paper Using Special Paper and Media Letterhead, Preprinted Forms, and Legal-size Paper EPSON 360 dpi, High Quality, and Photo Quality Ink Jet Paper EPSON Photo Quality Glossy Paper, Film, and Transparencies Envelopes EPSON Photo Paper EPSON Photo Quality Ink Jet Cards...
Page 8 Cleaning the Print Heads Using the Head Cleaning Utility Using the Control Panel Examining the Nozzle Check Pattern Aligning the Print Heads Using the Print Head Alignment Utility Using the Control Panel Cleaning the Printer Transporting the Printer Contents 4-11 4-13 4-13 4-15...
Page 9 Checking the Control Panel Lights Running a Self Test Using Hex Dump Mode Improving Print Quality Solving Printing Problems Solving Printer Software Problems Fixing Paper Problems Solving Miscellaneous Printout Problems Uninstalling Printer Software EPSON Accessories Technical Specifications Glossary Index viii 6-10 6-13 6-15 6-17...
Page 10: Introduction
COLOR 850Ne printer is graphics in color, or razor-sharp black printing. All at the fastest identical to the EPSON speed of any EPSON ink jet printer. Stylus COLOR 850 except for the added network The printer software for Microsoft capabilities.
Page 11: Macintosh System Requirements
A twisted-pair (10BaseT) cable to connect the printer’s Ethernet card to your network Macintosh System Requirements To use your printer and its software with a Macintosh, your system should have: Any Macintosh or Power Macintosh model except the Macintosh +, Macintosh 512, Performa ®...
Page 12: How To Use Your Manuals
Chapter 6 provides solutions for problems you may have. (For solutions to network problems, see Chapter 7 in your Administrator’s Guide.) Appendix A lists the EPSON accessories you can use with your printer. Appendix B provides technical details on your printer, ink cartridges, and media.
Page 13: Warnings, Cautions, Notes, And Tips
You’ll find this information throughout your manual: Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information about your printer. Tips contain additional hints for great printing.
Page 14: Where To Get Help
You can call the EPSON Download Service at (800) 442-2007. Set your communications software to 8 data bits, 1 stop bit, no parity. Modem speed can be up to 28.8 Kbps.
Page 15: Energy Star Compliance
Year 2000 Ready Your EPSON Stylus COLOR 850Ne is Year 2000 Ready. However, be sure the other parts of your computer system are also ready for the year 2000.
Page 16: Important Safety Instructions
Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do not spill liquid on the printer. Do not place the printer on an unstable surface or near a radiator or heating vent.
Page 17 Always turn the printer off using the P power button. When you press this button, the P power light flashes briefly then goes out. Do not unplug the printer or turn off the power to the outlet until the P power light is off.
Page 18: Basic Printing
Basic Printing It’s easy to print all your color and black-and-white documents with your EPSON Stylus COLOR 850Ne. First set up your printer, install the software, and configure the card on the network, following the instructions in the Setup Guide. Then...
Page 19: Setting Printer Options From Windows Applications
2. Choose from the File menu. You see the Print dialog Print box for your application. 3. Make sure your EPSON Stylus COLOR 850 printer is selected, and then click the button. (You may have to click a sequence of Options buttons in different dialog boxes.)
Page 20 Photo Paper, or one of the Photo Quality media. For the best printing at any resolution, always use EPSON media. The Quality/Speed slider is not available for certain media types. Note: See Chapter 3 for detailed instructions on using printer, layout, and paper settings.
Page 21: Setting Default Printer Options
, point to Start Settings 2. Double-click the EPSON Stylus COLOR 850 3. Open the File menu and select see the printer software dialog box, as shown on page 1-2. , and select Printers icon. , and select Printers icon.
Page 22: Checking Printer Status
Monitor 2 The Progress Meter shows the progress of your print job and the status of your printer. You can use the buttons to cancel, pause, or restart your print job. If you installed Status Monitor 2, you also see information about how much ink you have left and can view the Status Monitor 2 Printer Status window.
Page 23 See your Windows NT documentation for details. Windows 3.1 After you send your print job, the EPSON Despooler dialog box appears on your screen: Click to pause...
Page 24: Printing From A Macintosh
When you choose Page Setup menu, you see the printer software dialog boxes that let you choose the settings that describe your print job—such as the media type you’ve loaded and the resolution you want to use.
Page 25 Photo Paper, or one of the Photo Quality media. For the best printing at any resolution, always use EPSON media. 4. Now select from the File menu in your application. Print You see the printer settings dialog box: 5.
Page 26 Print If you chose background printing when you set up your printer, you can continue working while your document is printing. See “Using Monitor3” on page 4-16. Basic Printing . This lets you choose...
Page 27: What To Do When The Printer Lights Flash
When the paper out light flashes, paper is jammed in the printer. Turn off the printer and gently pull out all jammed paper. Then press the E load/eject button. See page 6-14 for more information.
Page 28: Printing On Special Paper
For the best output, use EPSON’s photo-quality media: ink jet paper, glossy paper, glossy film, index cards, and photo paper. For special projects, you can use a variety of EPSON media designed for ink jet printers, ranging from transparencies to iron-on transfer paper.
Page 29 S041064 S041063 SE41001/SE41002 To order EPSON papers and other media, contact your dealer or call EPSON Accessories at (800) 873-7766 (U.S. sales only) In Canada, call (800) 873-7766 for dealer referral. Or visit our website at www.epsonsupplies.com (U.S. sales only)
Page 30: Letterhead, Preprinted Forms, And Legal-Size Paper
Load the top edge first. When you load long paper, pull up the paper support extension and both output tray extensions. 360 dpi, High Quality, and Photo EPSON Quality Ink Jet Paper You can load paper up to the arrow mark on the left edge guide.
Page 31: Epson Photo Quality Glossy Paper, Film, And Transparencies
See Appendix B for more storage information. Photo Quality Glossy Paper, Film, EPSON and Transparencies Before you load glossy film or transparencies, put a support sheet (packed with the media) or a plain paper sheet beneath the stack.
Page 32: Envelopes
You can load up to 10 envelopes as shown below: If ink smears when you print on envelopes or other thick media, set the paper thickness lever to the + position. Open the printer cover and position the lever as shown below. (Make sure you return the lever to the 0 position before you print on other media.)
Page 33: Epson Photo Paper
Photo Paper EPSON You can use EPSON Photo Paper to print photographs that look almost as good as the ones you get from film processing. 4 6-inch Photo Paper is perforated around the edges, so you can trim your printouts and “bleed” the photo—extend it to the edge of the paper—on all sides.
Page 34: Epson Photo Quality Ink Jet Cards
You can use 4 6-inch EPSON Photo Paper like a postcard. Simply print your image on the glossy side of the paper using Photo Paper as the Media Type setting and let your image dry. Then print your message on the...
Page 35: Epson Photo Quality Self Adhesive Sheets
3-6 for more information. Photo Quality Self Adhesive Sheets EPSON Use these sheets to print labels or stickers. You can load one sheet at a time. Make sure your adhesive sheets are fully adhered to their backing sheet before you load them.
Page 36: Custom Printing
When your presentation graphics, photographs, or other projects have special printing requirements, you can use the custom settings in your EPSON Stylus COLOR 850 software. You can choose predefined settings or adjust individual options like brightness, contrast, saturation, and halftoning. For...
Page 37: Using Predefined Advanced Settings
Using Predefined Advanced Settings Predefined settings provide an easy way to fine-tune your printer’s operation for special image types. Follow these steps to print with predefined settings: 1. Create your image or document in your application. 2. Access the printer settings dialog box: choose your application’s File menu.
Page 38 Note: Always choose your Ink setting before you select a project from the Custom Settings list. Selecting PhotoEnhance or PhotoEnhance2, ICM, or ColorSync automatically sets the Ink option to Color. Printing with PhotoEnhance or PhotoEnhance2 may take longer, depending on your computer system and image.
Page 39: Customizing Print Quality And Special Effects
If you need the maximum control over your project, or you want to experiment with special effects, you can adjust individual settings in your printer software. Follow these steps: 1. Create your document, image, or project in your application software.
Page 40 Click here to change your Print Quality (resolution) Some of these options are automatically set or disabled by other settings you choose Note: The Print Quality is selected automatically depending on the current Media Type. If you choose a Print Quality setting that is not appropriate for your media, the driver changes the...
Page 41 For printing text, graphics, and line art with very sharp edges. Slows print speed and increases your system memory requirements. 8. Click if you’re ready to return to the printer settings dialog box, or see the next section if you want to adjust your printer’s color settings. options:...
Page 42: Customizing Color Settings
File menu. (You may Print need to choose Page Setup For Windows, click the Printer button. (For more detailed instructions, see Options page 1-2 [Windows] or page 1-7 [Macintosh].) and then click Advanced, the More Settings dialog box. The color settings appear on...
Page 43 Intensifies colors and lightens the midtones and highlights. No Color Adjustment Disables the color adjustment features of the printer software so you can use a stand-alone color management utility. 5. If you want to specify individual color correction values, use the sliders to increase (drag right) or decrease (drag left) the settings listed below.
Page 44: Using Colorsync On The Macintosh
ColorSync uses profile information from each device— including your EPSON Stylus COLOR 850Ne printer—to achieve accurate color matching. First you have to make sure your monitor’s profile is set. Then you can use your printer software to specify the exact method of color matching you want to use.
Page 45 7. For , choose Profile EPSON Standard ColorSync profile created especially for your printer. Don’t choose any other printer profile you may have on your system. 8. Choose one of the following options for Perceptual For printing scanned photographs. Saturation For printing graphics-intensive documents like presentation pages with charts and graphs.
Page 46: Selecting Paper Size And Orientation Options
Selecting Paper Size and Orientation Options Your printer can print on paper up to 9.5 inches wide and up to 44 inches long in either portrait or landscape orientation. For multiple page documents or multiple copies of documents, you can print the pages collated and in reverse order. You can even rotate the printed image by 180 degrees to make it closer to the bottom of the paper (not available with Windows 3.1).
Page 47 The sizes marked with an asterisk (*) are not available with Windows 3.1. These sizes are larger than you can load in your printer and can be used only with the setting on the Layout tab; see page 3-20. Printing...
Page 48 8. Select the direction of printing on the page using the options. To print your document oriented as Orientation shown in one of the following printer graphics, select the options listed below it. Portrait orientation Portrait orientation Rotate by 180 9.
Page 49 3.94 to 9.5 inches, and any height (length) from 3.94 to 44 inches. Follow these steps to create a custom paper size with the option: Defined 1. Follow the steps on page 3-11 to access the printer software and select the tab. Paper 2. Click the...
Page 50: Selecting Paper Options On A Macintosh
Choosing paper size and orientation options Selecting print order options 3-15 Custom Printing paper size. Type the User Defined field and the length in the list and selected as the Delete , and/or settings Unit Paper Width when options for your printer...
Page 51 . You see the Page Setup Click to select your Paper Size Click to select your Orientation options Envelope C6 Envelope DL A6 Index card Index card 5 8in Index card 8 10in EPSON Photo Paper 4 6in Panoramic 210 594mm...
Page 52 0.55 inch (14 mm). 4. Select the direction of printing on the page using the options. To print your document oriented as Orientation shown in one of the following printer graphics, select the options listed below it. Portrait orientation Portrait orientation Rotate by 180 5.
Page 53 Custom Printing Creating custom paper sizes You can create up to 8 custom paper sizes and add them to the list. This is useful if you’re printing a custom size Paper Size document, such as a banner. You can select any width from 3.94 to 9.5 inches, and any height (length) from 3.94 to 44 inches.
Page 54 Note: For information on the other settings on the Layout dialog box, see page 3-27. Selecting Print Order Options Follow these steps to use the options: 1. Open your application’s File menu and select 2. Click the button. You see the Layout dialog box: Layout Print Order options 3.
Page 55: Selecting Print Layout Options
You can also choose to reduce or enlarge it to a selected percentage. Follow these steps to use proportional printing: 1. Follow the steps on page 3-11 to access the printer software and select the tab.
Page 56 . This paper size is too large to fit in your Ledger 11 × 17 in printer, so you’ll need to proportion it to fit on a smaller paper size (by reducing the document size). If your document size is 5 × 8 inches, but you want it to fit in the maximum area on Letter-size paper, you’ll need to...
Page 57 Custom Printing The selected Paper Size settings now appear on the printer graphic. Output Paper If you want to adjust the proportions or sizes, go to step 5. If you’re ready to print, go to step 7. Paper Size setting...
Page 58: Using Multiple Print Layouts And Page Frames
Note: If you previously selected a Paper Size setting that is larger than the maximum paper size for your printer and then choose Normal, the printer software changes the Paper Size to Letter 8 1/2 × 11 inches. Note: You can’t select a multiple print layout option if you’re...
Page 59: Adding A Watermark
1. To print multiple pages of your document on one sheet of paper, select either the 2 Pages 2. If the page order of the layout shown in the printer graphic is how you want your document printed, go to step 3. To change the page order, click the Then select the page order you want to use from the Print Layout dialog box that appears.
Page 60 See how your selections will look in the Layout graphic shown here Note: If you selected a multiple page print layout option (as described on page 3-29), your watermark will appear on each page in the layout. Follow the steps in the correct section below to add a predefined or custom watermark.
Page 61 Custom Printing Note: You can create up to 10 custom watermarks. In Windows 98 and Windows 95, you can use any bitmap file up to 15MB in size. With Windows NT, the file can be any size. To delete a custom watermark you’ve added to the list, click the User Defined button.
Page 62: Choosing Print Layout Options On A Macintosh
Using the Fit to Page Option When you want to make the printed size of a document different from its actual size, you can use your printer software’s option to proportion it to fit in the maximum, Fit to Page centered area on a selected paper size.
Page 63 Custom Printing If you want to print this document at the maximum size on 4 × 6-inch EPSON Photo Paper, you’ll use the Fit to Page option to reduce the image to that size. If you want to print this image at the maximum size on Legal-size paper (8 1/2 ×...
Page 64 Paper Size becomes active. Now select the size of the paper you’ve loaded in the printer. This automatically sets the correct reduction or enlargement percentage to fit the document into the maximum, centered area on the selected paper size. The selected document size and paper size settings now appear beneath the printer graphic.
Page 65 2. If the page order of the layout shown in the printer graphic is how you want your document printed, go to step 3. To change the page order, click the arrow in the pop-up list. Then select the page order you want to Order use.
Page 66 Note: If you selected a multiple page print layout option (as described on page 3-29), your watermark will appear on each page in the layout. Note: You can create up to 10 custom watermarks from PICT files up to 1MB in size. To delete a custom watermark you’ve added to the list, click the Add/Delete...
Page 67 Custom Printing Note: If your monitor displays only 16 colors, the Intensity adjustments are not shown in the Layout graphic. If you choose the No Halftoning setting, the Intensity setting does not determine how your watermark is printed. 3. Now select the way you want the watermark to appear by choosing the following options.
Page 68: Saving Custom Settings
Save The name you choose will now be available on the printer settings dialog box. To use the settings, click open the Custom Settings list and double-click the name you selected for your custom settings group.
Page 69: Redefining Custom Settings
Advanced custom settings group you want to redefine in the Custom Settings list. 2. Change the printer settings as necessary. (If you change the settings, the custom settings group Media Type name reverts to Custom Settings; this doesn’t affect your customized setting.)
Page 70: Managing Print Jobs
Managing print jobs in Windows 3.1 Managing print jobs on a Macintosh If you are the network administrator, see the Administrator’s Guide for more information on using EPSON Status Monitor 2 with your network. Managing Print Jobs in Windows 98, Windows 95, and Windows NT 4.0...
Page 71: Using Status Monitor 2
Click , point to Start Programs and click EPSON Status Monitor 2 Double-click the icon (when background monitoring is enabled) on the taskbar in the bottom right corner of your screen. Access the printer software from your application or the...
Page 72 Monitoring Preferences window. See page 4-7 for instructions. If you have more than one printer you want to monitor, you can add them using the Add Printers menu. To save your computer memory and reduce network traffic, you may want to delete any printers from the Status Monitor 2 list that you don’t need to monitor.
Page 73 The color of the printer icon in the Status Alert dialog box indicates the type of error, as described on page 4-3.
Page 74: Using The Printer Status Window
Using the Printer Status Window For more details on the status of your printer, you can use the Printer Status window. There are several ways to open the window: You see the Printer Status window. The Current Status tab gives printing status and error correction information.
Page 75 Use the Job Status window to view detailed information on the print jobs waiting to print. There are several ways to open the window: Click the printer name in the Installed Printers list to highlight it and click the from the Printer menu.
Page 76 Options in the Printer menu let you pause printing or purge all waiting print jobs, select or deselect the printer as your Windows default, and access the printer software to change default settings. The Document menu options let you pause or cancel printing of individual print jobs.
Page 77: Changing Status Monitor 2 Settings
Status Monitor 2 is unable to find the printer. Follow these steps to change your settings: 1. In Windows Explorer or My Computer, find the folder where your EPSON Status Monitor 2 files are located (ESM2 is the default) and double-click 2. Close any open programs and click 3.
Page 78: Selecting The Speed & Progress Options
4. Select the type of printer(s) you want to monitor and click Next Monitor: EPSON TCP/IP printers_______ LPR printers _______ NetWare printers_______ local printers_______ 5. Select...
Page 79 Managing Print Jobs 3. Click the tab. You see the Utility menu: Utility 4. Click the Speed & Progress You see this dialog box: 4-10 Speed & Progress button button. If you have more than one hard drive, you can select a folder for storing multiple copy print jobs here.
Page 80: Windows 95)
See page 1-5 for information on the Progress Meter. EPSON Printer Port of your printer port for EPSON printers instead of using the Windows default printer port. If you are printing over the network, ignore this option; it is for printing locally.
Page 81: Additional Monitoring Options In Windows
Windows NT 4.0 Windows NT 4.0 servers and workstations include a messenger service to alert you to printer errors or let you know when a print job is finished. If you have appropriate network access privileges or you’re controlling printing from the server, you can also cancel, pause, or restart print jobs and set the sharing, security, scheduling, and port options.
Page 82: Managing Print Jobs In Windows 3.1
Spool Manager and Despooler. The Spool Manager starts automatically when you send a job to the printer. It allows you to print in the background while you continue to work on your computer and to hold jobs to print at a later time. It also handles multiple print jobs that come in from different computers on the network at the same time.
Page 83 Managing Print Jobs You see the Spool Manager window: queue print job file The Spool Manager window displays the status of your print job files and lets you control them. You can also control print queues, display of the Despooler, and the default spool directory.
Page 84: Managing Print Jobs On A Macintosh
Configuration utility for setting up print monitoring options. If you’re using background printing, Monitor3 starts automatically when you send a job to the printer. It handles printing while you continue to work on your Macintosh, lets you track documents that are waiting to be printed, and lets you set printing priorities for waiting print jobs.
Page 85: Using Monitor3
3. To increase the memory allocation, select from the Extensions folder in your System Monitor3 folder. Then choose Get Info Memory Requirements on your system’s available RAM. 4-16 , click and close the EPSON from the File menu and set to 2000 or 3000, depending...
Page 86: Using The Macintosh Status Monitor
Application menu at the right end of the menu bar. You see the following dialog box: You can track the printer’s progress with the current job and select a job that is currently printing or waiting to print and cancel, pause, or restart it.
Page 87 You see the Utility menu: Utility 3. Click the EPSON StatusMonitor checks the amount of ink remaining in the printer and displays the Status Monitor window: 4. To update the ink level check, click the close the Status Monitor dialog box, click 4-18 icon.
Page 88: Selecting Configuration Options
Selecting Configuration Options You can configure the way you want the printer to handle error messages, warnings, ink level checks, and temporary spool folders in the Configuration Settings dialog box. Follow these steps: 1. Choose application. You see a printer settings dialog box.
Page 89 Speed Copies folder hard disk that store the temporary print job and high speed multiple-copy print job files created when you send a job to the printer. Click the change the folder from the default folder shown. Click the Check for errors before starting to print checkbox if you want your software to check for errors before starting your print job.
Page 90: Maintenance And Transportation
Maintenance and Transportation It’s easy to keep your EPSON Stylus COLOR 850Ne printer working at its best. Just follow the simple instructions in this chapter for replacing ink cartridges, performing routine maintenance, and moving the printer in these sections:...
Page 91: Removing An Empty Ink Cartridge
5-5. When the A color ink out light comes on, you can continue to print with black ink. Simply turn the printer off and then back on again. When you print, make sure you choose Ink setting in your printer software.
Page 92 (Although the illustration shows the black ink cartridge, the procedure is the same for replacing the color ink cartridge.) 5. Lift the cartridge out of the printer and dispose of it carefully. Follow the steps in the next section to install the new ink cartridge.
Page 93: Installing The New Cartridge
3. Lower the ink cartridge into its holder with the label facing up and the arrow pointing to the back of the printer. 4. Press down the ink cartridge clamp until it locks in place. color cartridge...
Page 94: Replacing An Outdated Ink Cartridge
“Removing an Empty Ink Cartridge,” and then steps 1 through 4 under “Installing the New Cartridge.” 6. Press the E load/eject button and close the printer cover. The printer moves the print heads and begins charging the ink delivery system. (Even if you don’t press the button, ink charging begins 60 seconds after you close the clamp.)
Page 95: Cleaning The Print Heads
Follow these steps to run the utility from a Windows computer or a Macintosh: 1. Make sure the printer is turned on but not printing, and the B black and A color ink out lights are off. 2. Access the printer settings dialog box as described in Chapter 1.
Page 96: Using The Control Panel
1. Make sure the printer is turned on and not printing, and that the B black and A color ink out lights are off. 2. Open the printer cover, then press the Y black or X color cleaning button and hold it down for three seconds.
Page 97: Examining The Nozzle Check Pattern
If your printouts contain misaligned vertical lines, you may need to align the print heads. You can align the print heads in either of the following two ways: With the print head alignment utility Using the printer’s control panel buttons missing dots...
Page 98: Using The Print Head Alignment Utility
Using the Print Head Alignment Utility Follow these steps to run the utility (Windows or Macintosh): 1. Make sure the printer is turned on and paper is loaded. 2. Access the printer settings dialog box as described in Chapter 1.
Page 99: Cleaning The Printer
If you plan to transport your printer some distance, you’ll need to repack it in its original box. Follow these steps: 1. Turn on the printer and wait until the print heads lock in the far right position. Then turn off the printer.
Page 100: Troubleshooting
Solving miscellaneous printout problems Uninstalling the software Diagnosing Problems Your printer provides a number of ways to help you diagnose problems: To identify the most common problems, check the lights on the printer’s control panel. See page 6-2 for details.
Page 101: Checking The Control Panel Lights
See page 6-4 for instructions. For the latest information, check the Help programs and the ReadMe files in the Epson program group or folder. If any of the suggested solutions in this chapter tell you to uninstall and then reinstall your printer software, see page 6-17 for instructions.
Page 102: Running A Self Test
Ppower button. Hold down the buttons until the Ppower light starts to flash, then release them. The printer prints on the first and last lines of one sheet of paper, then prints a nozzle check pattern (shown on page 5-8) and samples of fonts and colors on the next sheet.
Page 103: Using Hex Dump Mode
Clean the print heads by running a cleaning cycle. Follow the instructions in Chapter 5. Use higher quality paper appropriate for your print job. (See Chapter 2 for a list of EPSON papers.) Match the Media Type of paper you loaded in the printer. Then the printer software can automatically select other settings for the best quality.
Page 104: Printed Image Has Horizontal Banding
The print heads are misaligned. Make sure mode is turned off in the printer Economy software, as described in Chapter 3. Replace the ink cartridges as described in Chapter 5. (Check the status of the B black and A color ink out lights first.)
Page 105 See Chapter 5 for instructions. Because your monitor and printer use different technologies to represent colors, your printed colors can’t exactly match the colors you see on your monitor screen. Use the ICM (Windows 98 or Windows 95) or ColorSync (Macintosh) settings to get as close a match as possible.
Page 106 Make sure the Media Type setting matches the paper you’re using. See Chapter 1 for instructions. Clean carefully inside the printer to remove spilled ink. See Chapter 5 for instructions. Turn off High Speed following the instructions in Chapter 3. Run the Print Head Alignment utility following the instructions in Chapter 5.
Page 107: Solving Printing Problems
Make sure the outlet is not controlled by a switch or timer and is operable. Solution Turn off your printer and computer. Then make sure the cable is connected securely and meets the printer’s specifications. Turn off the printer and computer, disconnect the interface cable, and run a self test as described on page 6-3.
Page 108 30 seconds. Then press it again. Turn the printer off, wait a few seconds, and then turn it on and try printing again. If the error is not cleared, contact EPSON as described in the Introduction. Troubleshooting load/eject button...
Page 109: Solving Printer Software Problems
Remove the packing material, following the instructions on the Notice Sheet in the box. Turn off your printer, wait a few seconds, and turn it on again. If the lights still flash or stay on, contact EPSON as described in the Introduction. Solution Press down on the clamp to lock it.
Page 110 Solution Choose Get Info from the File menu when the application is active or EPSON Monitor3 is selected and increase the memory requirements. See Chapter 4 for more information. If that doesn’t work, turn off background printing if it’s on (you won’t be able to use Monitor3).
Page 111 Turn off virtual memory. Increase your system’s memory (RAM) Upgrade your CPU. Select EPSON Monitor3 and choose Get Info from the File menu to increase the Memory Requirements for EPSON Monitor3. See Chapter 4 for more information. If that doesn’t work, turn off background printing (you won’t be able to use Monitor3).
Page 112: Fixing Paper Problems
The printer software has been corrupted. Solution Disable Quick Draw GX in the Extensions Manager. Make sure EPSON Monitor3 and SC 850AT are enabled, and then restart your Macintosh. Solutions Remove and reinstall the printer software as described on page 6-18. Then, in the Extensions Manager, disable Quick Draw GX, enable EPSON Monitor3 and SC 850AT, and restart your Macintosh.
Page 113: Multiple Pages Feed At The Same Time
Copies settings in both the printer software and your application program. See Chapter 1 for more information. Then do this Load more paper in the printer, following the instructions in the Setup Guide and in Chapter 2. If your paper jams frequently, make sure you: Use smooth, high-quality paper, loaded printable side up.
Page 114: Solving Miscellaneous Printout Problems
In Windows, delete the stalled print jobs in Spool Manager (in the spooler for Windows NT). On a Macintosh, select the stalled print jobs in Monitor3, or open the Extensions folder, EPSON folder, and Spool folder; then delete any queued files. See Chapter 4 for instructions.
Page 115: The Margins Are Incorrect
Monitor3, or both. Solution Turn off the Flip Horizontal or mirror setting in your application software or the printer software. See Chapter 3 for instructions. Solution Check the paper settings and the settings on the Layout dialog box (not available in Windows 3.1x). See Chapter 3 for instructions.
Page 116: Uninstalling Printer Software
Select your printer as the default Windows printer. See your Windows documentation or online help for instructions. Select your printer in the Chooser as described in the Setup Guide . Check the settings in the paper dialog box to make sure they’re correct for your paper size.
Page 117 Remove 4. To reinstall your software, see the Setup Guide. Macintosh Instructions 1. Insert the EPSON printer software CD-ROM in your drive. 2. Double-click the Installer 3. Click the arrow in the list at the top showing Easy Install, and select from the list.
Page 118: Epson Accessories
EPSON offers a variety of accessories for your EPSON Stylus COLOR 850Ne printer, from replacement ink cartridges to special ink jet paper and other creative media. To purchase EPSON accessories, contact your local printer retailer. You can also purchase ink cartridges, EPSON media, and manuals from EPSON Accessories at (800) 873-7766 (U.S.
Page 119 EPSON Accessories EPSON ink jet paper and other media Media name EPSON Photo Quality Glossy Film EPSON Photo Paper EPSON Photo Sticker Kit (CD-ROM and paper) EPSON Photo Stickers (refill) EPSON Photo Quality Ink Jet Cards EPSON Ink Jet Transparencies...
Page 120: Specifications
Printing Printing method Nozzle configuration Printable columns and printing speed On-demand ink jet 128 black nozzles (32 4, staggered) 64 color nozzles 3 (cyan, magenta, yellow) Character pitch Printable (characters per inch) columns 17 (10 condensed) 20 (12 condensed) Print quality CR speed (inches per second) 180 dpi 180 dpi...
Page 121 The printer always uses the fonts you select with your software application. You need to use the printer’s internal fonts only if your application doesn’t allow you to select fonts.
Page 122 Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot guarantee the use of any particular brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs.
Page 123 0.12 inch (3.0 mm) for all other paper sizes. The minimum bottom margin is 0.55 inch (14.0 mm). B-L, B-R EPSON 4 (dotted lines indicate perforations) The maximum top margin is 0.67 inch (17.0 mm). B–L, B–R: The maximum left and right margin is 0.24 inch (6.1 mm).
Page 124: Ink Cartridges
The ink thaws and is usable after approximately 3 hours at 77 °F (25 °C). Caution: To ensure good results, use genuine EPSON cartridges and do not refill them. Other products may cause damage to your printer not covered by EPSON’s warranty.
Page 125: Safety Approvals
Technical Specifications Mechanical Paper feed method Sheet feeder capacity Dimensions Weight Electrical Environmental Temperature Humidity Safety Approvals Safety standards Friction with auto sheet feeder, rear entry Maximum 100 sheets of 17 lb (64 g/m Storage Width: 18.7 inches (475 mm) Depth: 10.7 inches (274 mm) Height: 7.4 inches (177 mm) Printing...
Page 126: Dos Support
FCC part 15 subpart B class B CSA C108.8 class B If driver support for the EPSON Stylus COLOR 850Ne is not available from your software manufacturer, you can use one of the other EPSON ESC/P 2 printer drivers. Choose the first printer...
Page 127: Control Codes
Press the color cleaning button to print a list of current settings and additional instructions. After you make the changes you want, turn the printer off to save the settings. The settings remain in effect until you change them again.
Page 128: Character Tables
Color: ESC r, ESC ( r Printing mode: ESC ( K This printer emulates the IBM Proprinter with the following commands. For detailed information, see IBM’s X24E reference manual. General operation: NUL, DC3, ESC j, BEL, CAN, DC1, ESC Q, ESC [ K, ESC U...
Page 129 Technical Specifications International character sets Abicomp BRASCII Roman 8 ISO Latin 1 Italic (no characters available for hex code 15) You can select a number of international character sets with the control panel or the ESC R command. Other sets can only be selected with the ESC R command.
Page 130 Macintosh networking protocol. The horizontal lines that sometimes appear in a printed image. See also MicroWeave. The portion of the printer’s memory used to store data before printing it. A collection of letters, numbers, and symbols that provides you with the characters used in a particular language.
Page 131 Abbreviation for Epson Standard Code for Printers. This system of commands gives you control of your printer from your computer. It is standard for all EPSON printers and supported by most application programs for personal computers.
Page 132 A command that requests a response from a remote computer over a network. print queue Print jobs that are sent to the printer while it is busy are stored in a waiting line, or print queue, until they can be printed. Glossary...
Page 133 For example, a capital W receives much more space than a lowercase i. Also, a setting in the EPSON Printer Software that allows you to make the printed size of a document different from its actual size.
Page 134 Glossary A software program that allows you to check the printer’s status, status monitor such as the amount of ink remaining before printing. subnet mask A number used to separate different parts of a network, or subnets. The subnet mask can divide an IP network into smaller parts.
Page 135 Deleting print job 4-14 Despooler 6-12 Dithering DOS support Driver Economy setting Electrical specifications Energy Star Envelopes loading specifications Environmental specifications EPSON Accessories Customer Care Centers Electronic support services help media World Wide Web site EPSON Spool Manager, see Spool Manager...
Page 136 Film, see Photo Quality media, glossy media Finest Detail setting Fit to Page setting 3-27 Flip Horizontal setting 6-16 Fonts Forms, loading FTP Site, EPSON Garbled characters 6-15 Glossy media Halftoning setting Head Cleaning utility Help EPSON software Hex dump mode...
Page 137 Photo Quality media Photo setting Photo Stickers 3-30 PhotoEnhance setting Plain paper Portrait setting Preprinted forms, loading Print Head Alignment utility Print heads, cleaning, see Cleaning Print jobs EPSON handling problems 6-13 6-15 loading ordering plain specifications 1-10 6-14 choosing...
Page 138 Print quality Rotate by 180° setting Safety 3-30 Saturation setting Self Adhesive Sheets, see Photo Self test Service Settings, default 6-18 Settings, printer software 6-15 Slow printing Smears Special effects Specifications 3-12 Speed, printing Spool directory, changing default Spool folders...
Page 139 Testing printer Text/Graph setting Thickness lever Transparencies choosing loading specifications Transporting printer 5-10 Troubleshooting Utility button Windows checking printer status managing print jobs 4-15 printing from Spool Manager 4-13 Windows 95 problems 6-11 6-12 World Wide Web Yellow setting 6-18...

Epson STYLUS Color 850Ne User Manual

1 Basic Printing

2 Printing on Special Paper

3 Custom Printing

4 Managing Print Jobs

5 Maintenance and Transportation

6 Troubleshooting

EPSON Accessories

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