Print Quality Problems - Epson Stylus C120 Series Quick Manual

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If paper is jammed, follow these steps to clear the jam:
1. Press the ) paper button to eject the jammed paper. If the jammed paper
is not ejected, go to the next step.
2. If the paper is stuck near the sheet feeder or output tray, gently pull it out.
If the paper is stuck inside, press the P power button to turn off the
printer. Open the printer cover and remove any paper inside, including
any torn pieces. Do not pull it out backward; this can damage the sheet
feeder. Close the printer, then turn it back on.

Print Quality Problems

If you have any problems with the print quality, try these solutions:
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Load the paper printable side up (usually the whiter, brighter, or glossy side).
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Make sure your paper isn't damp or curled.
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Use a support sheet with special paper or load your paper one sheet at a time.
Remove sheets from the output tray so not too many collect at a time.
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Make sure the type of paper you loaded matches the paper size and paper type
settings in your printer software (see page 12).
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For the best print quality, use Epson special paper (see page 5) and genuine
Epson ink cartridges (see page 15).
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If you notice light or dark bands across your printouts or they are too faint,
you may need to clean the print head. This unclogs the nozzles so they can
deliver ink properly. Run a nozzle check as described on page 13 to see if the
print head needs cleaning.
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Clean the print head as described on page 14.
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If you notice jagged vertical lines, you may need to align the print head. See
your User's Guide for instructions.
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The ink cartridges may be old or low on ink (see page 16 for instructions on
replacing an ink cartridge).
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Solving Problems