Upgrade error recovery
System
The DIMM in the device must be replaced. The old DIMM,
however, is not physically damaged, and can be erased and
reloaded using a DIMM writer.
FAX
The FAX board must be replaced.
IB-2x
There is a special recovery mode for the IB-2x called Boot
Loader mode. The IB-2x is set to Boot Loader mode with a
jumper setting: SW1 on IB-20/21 and IB-21E, or J2-1 on IB-22.
Once in Boot Loader mode, a special Windows utility named
IBVERUP can be used to load a new firmware file.
Performing Firmware Upgrade
The Firmware Upgrade Wizard initiates the firmware upgrade. The
upgrade wizard guides you with step-by-step instructions.
There are several ways you can start the upgrade wizard:
Right-click on a device. On the menu that appears, click Advanced >
Upgrade Firmware.
To continue the wizard process, in each page, click Next. To go back
to the previous page, click Back. To cancel the wizard and return to
the device, click Cancel.
Acknowledgement of Risks
The first page of the wizard contains cautionary statements and
requires an acknowledgement of the risks. To continue to the
selection pages, select the acknowledgement check box, then click
Next. If you do not select the acknowledgement check box, the Next
button remains unavailable, and the wizard will not continue. To exit
the wizard at this point and return to the Device view, click Cancel.
Selecting a Firmware Upgrade File
The Firmware Upgrade Wizard lets you access a firmware file that
matches the model being upgraded. In the case of a group, there
must be at least one matching model in the group. When multiple
devices are selected for a firmware upgrade, any devices in that set
that do not match the selected firmware files will not be upgraded.
Type the path for the firmware file, or browse to find the file on your
local system. Click Next.
KMnet Viewer 5.2
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