Table 12 Password Recovery Options; Device Authentication - HP SN3000B Troubleshooting Manual

6

Device authentication

Symptom Unable to log into the boot PROM.
Probable cause and recommended action
To recover a lost boot PROM password, contact your switch service provider. You must have
previously set a recovery string to recover the boot PROM password.
This does not work on lost or forgotten passwords in the account database.
Password recovery options
Table 12
TABLE 12
Topic
If all the passwords are forgotten, what is the
password recovery mechanism? Are these
procedures non-disruptive recovery procedures?
If a user has only the root password, what is the
password recovery mechanism?
How to recover boot PROM password?
How do I recover a user, admin, or factory password?
Symptom User is unable to modify switch settings.
Probable cause and recommended action
The most common error when managing user accounts is not setting up the default Admin Domain
and access control list or role-based access control (RBAC).
Errors such as a user not being able to run a command or modify switch settings are usually related
to what role the user has been assigned.
Device authentication
Symptom Switch is unable to authenticate device.
Probable cause and recommended action
When the device authentication policy is set to ON, the switch expects a FLOGI with the FC-SP bit
set. If this bit is not set, the switch rejects the FLOGI with reason LS_LOGICAL_ERROR (0x03), in the
switch log with the explanation of "Authentication Required"(0x48), and disables the port. Set the
device authentication policy mode on the switch to ON.
62
describes the options available when one or more types of passwords are lost.
Password recovery options
Solution
Contact your switch service provider. A non-disruptive
procedure is available.
Use passwd command to set other passwords.
Use passwdDefault command to set all passwords to
default.
Contact your switch service provider and provide the
recovery string.
Refer to "Passwords" on page 61 for more information on
recovering these passwords.
Fabric OS Troubleshooting and Diagnostics Guide
53-1002150-02