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Before You Call For Service...
Troubleshooting Tips
Save time and money! Review the chart on this page
first and you may not need to call for service.
Problem
Warming drawer
will not work
Drawer does not
slide smoothly
or drags
Excessive
condensation
No heat in the
PROOF setting
Food dries out
Possible Causes
A fuse in your home may
be blown or the circuit
breaker tripped.
Warming drawer not
plugged in.
Controls improperly set.
Ball bearings out
of alignment.
Drawer over-loaded or
load unbalanced.
Liquid in warming
drawer pan.
Uncovered foods.
Temperature setting
too high.
Incorrect Moisture
Selector setting.
Room temperature
may prevent the
thermostat from
tripping on.
Moisture escaping.
What To Do
• Replace the fuse or reset the circuit breaker.
• Plug in.
• See the Using the warming drawer section.
• Fully extend the drawer and push it all the way in.
See the Care and cleaning section.
• Reduce weight to less than 50 pounds. Redistribute
drawer contents.
• Remove liquid.
• Cover food with lid or aluminum foil.
• Reduce temperature setting.
• Set the Moisture Selector to the open vent setting to
allow venting.
• Turn the knob to LOW then back to PROOF.
• Cover food with lid or aluminum foil.
17
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