EPSON's Technical Support Web Site provides help with
problems that cannot be solved using the troubleshooting
information in your printer documentation.
If you encounter a problem, access the Technical Support Web
Site in one of the following ways:
From Status Monitor 3
Click Technical Support in the Status Monitor 3 dialog box.
From your printer driver
Click Technical Support on the Main menu of the printer
Correcting USB Problems
If you are having difficulty using your printer with a USB
connection, read the information in this section.
Your computer must be a Windows Me, or a Windows 98 pre-
installed model, a Windows 2000 pre-installed model, or a
Windows 98 pre-installed model that has been upgraded to
Windows 2000. You may not be able to install or run the USB
Printer Driver on a computer which is not equipped with a USB
port or which has been upgraded from Windows 95 to
Windows 98 or 2000. For Windows Me users, your computer
must be a Windows Me pre-installed model or upgraded from
Windows 98 pre-installed model.