Solving Problems; Error Messages - Epson Stylus DX6000 Series User Manual

Solving Problems

If you have a problem with the product, check the messages on the LCD screen to diagnose what may be causing
the problem.
You can also check "Problems and Solutions" on page 27 for troubleshooting suggestions on using the product
without a computer. See the User's Guide included in the software CD-ROM for help on using the product with a
computer.

Error Messages

You can diagnose and solve most problems by checking the messages on the LCD screen. If you cannot solve the
problems by checking the messages, use the following table and try the recommended solution.
LCD Screen
Icon Text
Cause Solution
The ink cartridge is Change the expended ink cartridges (& "Replacing Ink Cartridges"
expended. on page 19).
The ink cartridge is not Install the ink cartridges correctly (& "Replacing Ink Cartridges" on
installed or not installed page 19).
correctly.
No paper is loaded in the Load paper in the sheet feeder. Then press x Start to continue or
sheet feeder. y Stop/Clear to cancel (& "Loading Paper" on page 6).
Clean the jam, then press x Start (& "Paper feed problems" on
Paper is jammed.
page 27).
The index sheet was not Position the index sheet correctly on the document table, aligning
recognized because it is the top of it with the left edge of the glass. Then press x Start to
not positioned correctly. continue or y Stop/Clear to cancel.
The index sheet was not printed correctly. Print the index sheet,
mark it, and try again (& "Selecting and Printing Photos Using an
Index Sheet" on page 16).
The index sheet is marked Remove the index sheet, mark it correctly, and try again
incorrectly. (& "2. Selecting photos from the index sheet" on page 17).
The index sheet does not Remove the memory card and insert the card used to print the
match the photos on the index sheet -or place the correct index sheet on the document
memory card. table. Then press x Start to continue or y Stop/Clear to cancel.
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Solving Problems