Solving Problems; Lcd Screen Messages - Epson Stylus Photo R380 Printer Basics Manual

Solving Problems

You can diagnose and solve most problems by checking the messages on the LCD
screen and trying the recommended solutions.
You can also check "Problems and Solutions" on page 59 for basic troubleshooting
suggestions, or double-click the User's Guide icon on your computer desktop for
more detailed help.
See these sections:
■
"LCD Screen Messages" (below)
■
"Problems and Solutions" on page 59
■
"Where To Get Help" on page 62

LCD Screen Messages

Message
A printer error has occurred. See
your documentation.
Waste ink pad in the printer is
saturated. Contact your dealer to
replace it.
Cannot recognize ink cartridges.
The document is too complex to
print with Bluetooth.
Solution
Paper may be blocking movement of the
print head. Turn off the printer, then lift up
the printer cover and remove any jammed
paper or other foreign objects. Also, make
sure you've removed all of the packing
material. Then turn the printer back on. If
you still see this error message, contact
Epson as described on page 62.
Contact Epson as described on page 62.
Make sure the ink cartridges are installed
correctly. See page 53 for details.
See your Bluetooth device's documentation.
Solving Problems
57