The CD/DVD tray is ejected when
sending a CD/DVD print job
If the CD/DVD tray is ejected when you send a
CD/DVD print job and an error message appears on
the LCD panel or computer screen, follow the
instructions on the LCD panel to clear the error.
Printer Does Not Print
LCD panel is off
If the Screen Saver function is set to On, press any
button except the P On button to "wake" the
Press the P On button to make sure that the
printer is on.
Turn off the printer and make sure that the power
cord is securely plugged in.
Make sure that your outlet works and is not
controlled by a wall switch or timer.
LCD panel displays a warning or
If the LCD panel displays a warning or error message,
follow the instructions. See "Error Messages" on page
27 for an explanation of warnings and error messages.
LCD panel and the mode light came
on and then went out
The printer's voltage may not match the outlet rating.
Turn off the printer and unplug it immediately. Then,
check the printer labels.
If the voltage does not match, DO NOT PLUG YOUR PRINTER
BACK IN. Contact your dealer.
Print head carriage problem
If the Cartridge cover does not close or the print head
carriage does not move to its home position, open the
cartridge cover and push the ink cartridges down until
they click into place.
If you encounter problems while printing, you may
need to cancel printing.
To stop printing in progress, press the y Stop/Clear
button. The printer will cancel all print jobs, stop
printing, and eject any page or CD/DVD tray that was
printing. Depending on the printer's status, printing
may not stop immediately.