Faxon Epson; Bulletin Board Service For Latest Drivers And Utilities; Customer And Warranty Support; Pre Sales Enquiry Desk - Epson PhotoPC 700 User Manual

Faxon EPSON

Contact Faxon EPSON faxback service for support
information including troubleshooting tips, switch settings,
and driver information.
To use Faxon EPSON, call 01442 227332 in the UK or 0044
1442 227332 from the Republic of Ireland using a touch-tone
phone. You will be asked to follow a simple routine to
register your document request. Once you have entered
your telephone and fax numbers, Faxon EPSON will fax a
copy of the document catalogue to your fax machine.
When you have found the documents that you need in the
catalogue, call Faxon EPSON again and enter the document
ID numbers. The documents will be faxed to you
automatically.
Bulletin Board Service for latest drivers and
utilities
You can call the EPSON Bulletin Board Service on 01442
227479 in the UK or 0044 1442 227479 from the Republic of
Ireland. No membership is required. Make sure that your
communications software is set to 8 data bits, 1 stop bit, no
parity bit, ANSI terminal mode emulation, and a modem
speed of up to 28.8 Kbps. Downloading protocols supported
include Xmodem, Ymodem, and Zmodem. See the
documentation that came with your communications
software and modem for more information.
B-2
Contacting Customer Support
When you first connect to the Bulletin Board Service, you
will be asked for your name, company name, phone
number, and a password (which you can invent yourself).

Customer and Warranty Support

Our Customer and Warranty Support teams can be
contacted by calling 0870 163 7766 in the UK or 0044 0870
163 7766 from the Republic of Ireland. They can provide the
following services:
o
Technical information on installing, configuring, and
operating your EPSON products
o
Arranging for faulty EPSON products to be repaired
within the warranty period
A full list of EPSON Customer and Warranty Support
services is available on the technical support section of our
world wide web pages at
http://www.epson.co.uk/support/ and on Faxon EPSON
faxback service in document number 5085.

Pre Sales Enquiry Desk

The Enquiry Desk team can be contacted by calling 0800
220546 in the UK or 1 800 409132 from the Republic of
Ireland, by faxing 01442 227271 in the UK or 0044 1442
227271 from the Republic of Ireland, and via Email at
info@epson.co.uk. They can provide the following
information: