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If the T\/seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips
apply, visit samsung,com, then click on Support, or call Samsung customer service at 1-800-SAMSUNG,
The TV image does not look as good as
it did in the store,
The picture is distorted: macroblock
error, small block, dots, pixelization.
Color is wrong or missing,
There is poor color or brightness,
There is a dotted line on the edge of
the screen.
The picture is black and white,
When changing channels, the picture
freezes or is distorted or delayed.
•
If you have an analog cable/satellite box, upgrade to a digital set top box, Use HDMI or
Component cables to deliver HD (high ddinition) picture quality,
•
Cabb/Satellite subscribers: -FryHD stations from the channel line up.
•
Air/Cabb Antenna connection: Try HD stations after performing Auto program,
'S_>', Marly HD channeB are upscabd from SD(Standard Definition) contents.
_, Adjust the Cabb/Sat box video output resolution to 1080i or 720p,
•
Corrlpression d video contents may cause picture distortion, especially in fast moving pictures
such as sports and action movies.
•
Low signal level can cause picture distortion, This is no1a TMprobbm.
•
If you're using a component connection, nlake sure the conlpor/ent cables are connected to the
correct jacks, hcorrect or loose connections may cause color probbnls or a blank screen.
_, Adjust the Picture options in the TV menu,
(go to Picture mode / Color / Brightness / Sharpness) (R 14)
•
Adjust Energy Saving option in the TV merlu (go to MENJ - Picture-
ECO Solution - Energy
Saving) (R 14)
_, -Fry resetting the picture to view the default picture setting.
(go to M I!iilN U - Picture _ Picture Reset) (R 16)
•
If the picture size is set to Screen Fit, change it to 16:9,
•
Change cabb/satellite box resolution.
•
If you are using an AV composite input, connect the video cable (yellow) to the Green jack d
corrlponent input 1 on the TV.
•
If connected to a cable box, please try to reset it. (reconnect tile AC cord and wait until the
cable box reboots. It may take up to 20 minutes)
_, Set output resolution d cable box to 1080i or 720p.
There is no sound or the sound is too
•
Please check the volunle the of device (Cabb/Sat Box, DVD, Blu-ray etc) connected to your TV,
low at maximum volume,
The picture is good but there is no
sound,
The speakers are making an
inappropriate noise,
•
Set the Speaker Select option to TV speaker in the sound menu. (R 17)
•
If you are using an external device, check the device's audio output option (ex. you may need to
change your cable box's audio option to HDMI when you have a HDMI connected to your TV),
•
If you are using a DVI to HDMI cable, a separate audio cable is required.
•
Rebool the connected device by recorlrlecting the device's power cable.
•
Check the cable connections, Make sure a video cable is not connected to an audio input,
•
For Antenna or Cable connections, check the signal infornlatiorl, low signal level may cause
sound distortion,
•
Pedornl the Sound Test as explained above.
6
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