Service Source
K
Centris 660AV/Quadra
660AV

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   Summary of Contents for Motorola Centris 660AV

  • Page 1

    Service Source Centris 660AV/Quadra 660AV...

  • Page 2

    Service Source Basics Centris 660AV/Quadra 660AV...

  • Page 3

    Basics Overview - 2 Overview This manual includes complete repair procedures for the Centris 660AV and Quadra 660AV shown at left. Figure: Centris 660AV and Quadra 660AV...

  • Page 4

    Service Source Specifications Centris 660AV/Quadra 660AV...

  • Page 5

    Specifications Processors - 1 Processors Motorola 68040 Processor 25 MHz Built-in paged memory management unit (PMMU), floating point unit (FPU), and 8K memory cache 32-bit registers Addressing 32-bit address/data bus A Peripheral Subsystem Controller (PSC) provides direct Direct Memory memory access (DMA) between the 68040 buses and...

  • Page 6

    Specifications Processors - 2 AT&T DSP3210 32-bit floating-point digital signal processor Digital Signal Supports real-time tasks such as speech recognition, audio Processor (DSP) compression, and analog modem signal processing.

  • Page 7

    Specifications Memory - 3 Memory 8 MB (4 MB soldered DRAM plus 4 MB SIMM) standard, expandable to 68 MB 72-pin SIMMs 70 ns access time 1 MB soldered on logic board 256 bytes of parameter memory PRAM...

  • Page 8

    Specifications Memory - 4 1 MB (two banks of 512K VRAM soldered on board) VRAM Maximum pixel depths for graphics: Clock/Calendar • 12-inch RGB (512 x 384) 24 bits per pixel Calendar • 13/14-inch RGB (640 x 480) 16 bits per pixel •...

  • Page 9

    Specifications Disk Storage - 5 Disk Storage 1.4 MB Apple SuperDrive Floppy Drive 3.5 in., internal 80 or 500 MB hard drive Hard Drive Optional internal 5.25 in. CD-ROM drive CD-ROM...

  • Page 10

    Specifications I/O Interfaces - 6 I/O Interfaces Internal expansion slot supports either NuBus, processor-direct Expansion Slot slot (PDS) card, or digital audio/video expansion (DAVE) card (with appropriate adapter) One SCSI port; DB-25 connector SCSI Supports a maximum of six external devices (internal SCSI devices include the computer, which is always device 7) Two Apple Desktop Bus (ADB) ports for keyboard, mouse, and Apple Desktop Bus...

  • Page 11

    Specifications I/O Interfaces - 7 Two RS-232/RS-422 serial ports Serial One mini DIN-8 port One mini DIN-9 high performance modem port 230.4 Kbps maximum Supports connection to analog, PBX, ISDN, facsimile (FAX), and High-Performance data telephone lines Serial Port (Modem Provides full-duplex telephone I/O at up to 14.4 Kbps Port) AppleTalk and V.22, V22.bis, V.29, and V.32 modem protocols...

  • Page 12

    Specifications I/O Interfaces - 8 One 16-bit stereo output port; one 16-bit stereo input port; Audio stereo mini phone jack connectors Sample rates up to 48 kHz (44.1 kHz standard rate) Uses the digital signal processor (DSP) chip Supports stereo audio from internal CD drive Video monitor port;...

  • Page 13

    Specifications I/O Devices - 9 I/O Devices Standard, extended, or adjustable keyboard connected through two Keyboard ADB ports Maximum power draw for all ADB devices: 500 mA Keyboard draws 25-80 mA ADB Mouse II; mechanical tracking optical shaft or contact Mouse encoding (low power) Draws up to 80 mA...

  • Page 14

    Specifications Sound and Video - 10 Sound and Video Enhanced Apple sound chip (EASC), including four-voice wave Sound Generator table synthesis and stereo sampling generator capable of driving stereo mini phone-jack headphones or stereo equipment Built-in VRAM video support for all Apple monitors (requires an Video adapter for 21 in.

  • Page 15

    Specifications Electrical - 11 Electrical 100-240 VAC A/C Line Voltage 50-60 Hz Frequency 86 W CMOS custom chip with long-life lithium battery Power...

  • Page 16

    Specifications Physical - 12 Physical Height: 3.4 in. (8.5 cm) Dimensions Width: 16.3 in. (41.5cm) Depth: 15.6 in (39.7 cm) 14.0 lbs (6.4 kg) (weight varies based on internal devices Weight installed)

  • Page 17

    Specifications Environmental - 13 Environmental 10-40° C (50-104 ° F) Operating Temperature -40 to 47° C (-40 F to 116.6° F) Storage Temperature Operating: 10-90% (noncondensing) Relative Humidity 0-10,000 ft. (3,048 m) Altitude...

  • Page 18: Troubleshooting

    Service Source Troubleshooting Centris 660AV/Quadra 660AV...

  • Page 19

    Troubleshooting General/ - 1 General The Symptom Charts included in this chapter will help you diagnose specific symptoms related to your product. Because cures are listed on the charts in the order of most likely solution, try the first cure first. Verify whether or not the product continues to exhibit the symptom.

  • Page 20: Symptom Charts

    Troubleshooting Symptom Charts/Error Chords - 2 Symptom Charts Error Chords One-part error Disconnect SCSI data cable and hard drive power cable. chord sounds during Reboot system. If startup sequence is normal, run Macintosh startup sequence Hard Disk Test and replace hard drive, if necessary. Disconnect floppy drive cable connector and reboot system.

  • Page 21

    Troubleshooting Symptom Charts/System - 3 System Does not power on, Check cables. screen is black, fan is Plug monitor directly into wall socket and verify that not running, and LED monitor has power. is not lit Remove third-party RAM and cards. Replace power cord.

  • Page 22

    Troubleshooting Symptom Charts/System (Continued) - 4 System (Continued) System shuts down Make sure air vents are clear. Thermal protection circuitry intermittently may shut down system. After 30 to 40 minutes, system should be OK. Replace power cord. Check battery. Refer to “Battery Verification”...

  • Page 23: Floppy Drive

    Troubleshooting Symptom Charts/Floppy Drive - 5 Floppy Drive Audio and video Replace disk with known-good. present, but internal Verify that all external SCSI devices floppy drive does not are disconnected. operate Replace floppy drive cable. Replace floppy drive. Replace logic board. Retain customer’s SIMMs. Replace power supply.

  • Page 24

    Troubleshooting Symptom Charts/Floppy Drive (Continued) - 6 Floppy Drive (Continued) Does not eject disk Switch off computer. Hold mouse button down while you switch computer on. Replace floppy drive cable Replace internal floppy drive. Replace logic board. Retain customer’s SIMMs Attempt to eject disk, Push disk completely in.

  • Page 25

    Troubleshooting Symptom Charts/Floppy Drive (Continued) - 7 Floppy Drive (Continued) MS-DOS drive does To read and write files with either MS-DOS or 1.4 MB drive, not recognize disk format all disks with MS-DOS drive first. formatted on 1.4 MB Verify the software is loaded. drive Internal floppy drive Replace disk with known-good system disk.

  • Page 26

    Troubleshooting Symptom Charts/Video - 8 Video Screen is black, audio Adjust brightness. See Adjustments chapter in appropriate and at least one drive monitor manual. operate, fan is Check cables. running, and LED is Verify that monitor is switched on. Clear parameter RAM. Hold down <Command> <Option> <P> <R>...

  • Page 27

    Troubleshooting Symptom Charts/Video (Continued) - 9 Video (Continued) Screen is black, audio Remove peripherals and cards. and drive do not Remove expansion card. operate, but fan is Replace DRAM SIMMs. See Memory running and LED is lit manual. Replace power supply. Replace logic board.

  • Page 28: Hard Drive

    Troubleshooting Symptom Charts/Hard Drive - 10 Hard Drive Internal hard drive Replace SCSI data cable. will not operate; Replace hard drive. drive doesn’t spin Replace power supply. Replace logic board. Retain customer’s SIMMs. Drive does not appear Verify that there are no duplicate SCSI device addresses. on the desktop Clear parameter RAM.

  • Page 29

    Troubleshooting Symptom Charts/Hard Drive (Continued) - 11 Hard Drive (Continued) Works with internal Verify that there are no duplicate SCSI device addresses. or external SCSI Replace terminator on external device. devices but not with Replace external SCSI data cables. both Refer to appropriate manual to troubleshoot defective external device.

  • Page 30

    Troubleshooting Symptom Charts/CD-ROM drive - 12 CD-ROM drive CD-ROM drive does Exchange disc (if disc is dirty or damaged). not accept a compact Verify that CD-ROM carrier is installed properly. disc Replace CD-ROM drive mechanism. Macintosh does not Verify that CD-ROM extension is in System Folder. display CD-ROM Replace SCSI data cable.

  • Page 31

    Troubleshooting Symptom Charts/Peripheral - 13 Peripheral Cursor does not move Check mouse connection. Inspect inside of mouse for buildup of dirt or other contaminants. Clean mouse if necessary. If mouse was connected to keyboard, connect it to computer ADB port instead. If mouse works, replace keyboard or ADB cable.

  • Page 32

    Troubleshooting Symptom Charts/Peripheral (Continued) - 14 Peripheral (Continued) Cannot double-click Remove duplicate System files from to open application, hard drive. disk, or server Clear parameter RAM. Hold down <Command> <Option> <P> <R> during startup but before “Welcome to Macintosh” appears. If mouse was connected to keyboard, connect mouse to computer ADB port instead.

  • Page 33

    Troubleshooting Symptom Charts/Peripheral (Continued) - 15 Peripheral (Continued) Known-good serial Verify that system software is correct version. printer will not print Make sure Chooser and Control Panel settings are correct. Replace printer interface cable. Replace logic board. Retain customer’s SIMMs. Known-good printer Verify that system software is correct version.

  • Page 34

    Troubleshooting Symptom Charts/Miscellaneous - 16 Miscellaneous No sound from Verify that volume setting in Control Panel is 1 or above. speaker Check speaker cable. Replace speaker. Replace logic board. Retain customer’s SIMMs. Sound from external Verify that audio cable connects sound source to sound input video source does not port when using S-video.

  • Page 35: Take Apart

    Service Source Take Apart Centris 660AV/Quadra 660AV...

  • Page 36: Top Cover

    Take Apart Top Cover - 1 Top Cover No preliminary steps are Top Cover required before you begin this procedure. Press up on the tabs at the back of the top cover. Tilt the back of the top cover and remove the top cover.

  • Page 37: Power Supply

    Take Apart Power Supply - 2 Power Supply Power Supply Before you begin, do the following: • remove the top cover. • Review the ESD precautions in Bulletins/ Safety.

  • Page 38

    Take Apart Power Supply - 3 Remove the screw that secures the power supply. Power Supply...

  • Page 39

    Take Apart Power Supply - 4 For easier access to the Power Supply power supply, release the floppy drive mounting tabs. Slide the floppy drive forward a few inches. Floppy Drive...

  • Page 40

    Take Apart Power Supply - 5 If a CD-ROM drive is present, disconnect the CD-ROM Audio Cable SCSI data cable and CD- ROM drive power cable from the CD-ROM drive. Disconnect the CD-ROM audio cable. CD-ROM Drive Power Cable SCSI Data Cable...

  • Page 41

    Take Apart Power Supply - 6 Remove the CD-ROM drive EMI shield. CD-ROM EMI Shield...

  • Page 42

    Take Apart Power Supply - 7 Press up on the tab and slide out the CD-ROM drive.

  • Page 43

    Take Apart Power Supply - 8 Disconnect these power Main CD-ROM Drive Power Power Cable supply cables: • Main power cable from the logic board • Hard drive power cable from the hard drive • CD-ROM drive power cable from the CD- ROM drive (if installed) Hard Drive...

  • Page 44

    Take Apart Power Supply - 9 Slide the power supply forward slightly. Power Supply...

  • Page 45

    Take Apart Power Supply - 10 Tilt the front of the power supply and lift it out of the computer. Replacement Note: Move the floppy drive forward. Press the actuator toward the back of the computer to properly seat the power switch in the actuator.

  • Page 46: Logic Board

    Take Apart Logic Board - 11 Logic Board Logic Board Before you begin, do the following: • Remove the top cover • Remove the Power supply • Review the ESD precautions in Bulletins/ Safety.

  • Page 47

    Take Apart Logic Board - 12 Note: The logic board is Standoff with Internal Screw secured with two screws. Using a long Phillips screwdriver, remove the screw from the center of the standoff. Remove the standoff. Remove the Phillips screw from the front edge of the logic board.

  • Page 48

    Take Apart Logic Board - 13 Disconnect these cables LED Cable from the front edge of the logic board: • Floppy drive cable • Speaker cable • LED cable • CD-ROM audio cable (if present) Note: Lift the front edge of the logic board to make removing the Speaker...

  • Page 49

    Take Apart Logic Board - 14 Disconnect these cables SCSI Data Cable from the back edge of the Video-out cable logic board: • Video-out cable • Video-in cable Video-in cable • SCSI data cable...

  • Page 50

    Take Apart Logic Board - 15 Remove the EMI shield from the hard drive bay and from the CD-ROM bay, if the CD-ROM drive is installed. Drive CD-ROM EMI Shield Hard Drive EMI Shield...

  • Page 51

    Take Apart Logic Board - 16 Release the tab to unlock the hard drive or CD- ROM, if installed. Slide forward the hard drive and CD-ROM drive, if installed.

  • Page 52

    Take Apart Logic Board - 17 10 Slide the logic board about 1/2 inch toward Logic Board the front of the computer.

  • Page 53

    Take Apart Logic Board - 18 11 Remove the logic board. 12 Replacement Note: Slide the hard drive and Logic Board optional CD-ROM drive forward a bit to allow room for the logic board. Connect the floppy drive cable before securing the logic board.

  • Page 54

    Take Apart Floppy Drive - 19 Floppy Drive Floppy Drive Before you begin: • remove top cover. • Review the ESD precautions in Bulletins/ Safety.

  • Page 55

    Take Apart Floppy Drive - 20 Press the tabs outwards Floppy and slide the floppy Drive drive forward a few inches.

  • Page 56

    Take Apart Floppy Drive - 21 Disconnect the floppy drive cable. Note: You can easily reach the floppy drive cable connector when the Floppy floppy drive is forward. Drive Cable Slide out the floppy drive.

  • Page 57

    Take Apart Hard Drive - 22 Hard Drive Before you begin: Hard Drive • remove top cover. • Review the ESD precautions in Bulletins/ Safety.

  • Page 58

    Take Apart Hard Drive - 23 Disconnect the SCSI data SCSI Data Cable and hard drive power Hard Drive cables from the hard Power Cable drive.

  • Page 59

    Take Apart Hard Drive - 24 Remove the hard drive EMI shield. Hard Drive EMI Shield...

  • Page 60

    Take Apart Hard Drive - 25 Press down on the tab and slide out the hard drive.

  • Page 61

    Take Apart CD-ROM Drive - 26 CD-ROM Drive CD-ROM Drive Before you begin: • remove the top cover. • Review the ESD precautions in Bulletins/ Safety.

  • Page 62

    Take Apart CD-ROM Drive - 27 Disconnect the SCSI data CD-ROM Audio Cable cable and CD-ROM drive power cable from the CD-ROM drive. Disconnect the CD-ROM audio cable. CD-ROM Power Cable SCSI Data Cable...

  • Page 63

    Take Apart CD-ROM Drive - 28 Remove the CD-ROM drive EMI shield. CD-ROM EMI Shield...

  • Page 64

    Take Apart CD-ROM Drive - 29 Press up on the tab and slide out the CD-ROM drive. Replacement Note: Be sure to remove the CD-ROM drive from the carrier prior to returning the drive to Apple.

  • Page 65

    Take Apart Internal Chassis and Speaker - 30 Internal Chassis Internal Chassis Rail and Internal Chassis and Speaker Metal Tab Support Post Before you begin: remove the following: • Remove the top cover • Remove the power supply • Remove the floppy drive •...

  • Page 66

    Take Apart Internal Chassis and Speaker - 31 tabs at the front of the unit, two rail and tab sets at the Internal Chassis sides of the unit, support posts at the back of the chassis, and hidden brackets that slide into the bottom cover.

  • Page 67

    Take Apart Internal Chassis and Speaker - 32 of the computer. Remove the chassis. Note: The LED cable, floppy drive cable, speaker and speaker cable are not shipped with the replacement internal chassis.

  • Page 68

    Take Apart Internal Chassis and Speaker - 33 Turn the chassis over. Remove the floppy drive cable and the LED cable. Speaker Cable Remove the speaker cable from its routing guides. LED Cable Floppy Drive Cable...

  • Page 69

    Take Apart Internal Chassis and Speaker - 34 Remove the two torx Speaker screws from the Torx Screw speaker. Lift out the speaker.

  • Page 70

    Take Apart Internal Chassis and Speaker - 35 Replacement Note: Place the internal chassis on the floor of the bottom cover with the front of the chassis Bottom Cover about 3/4 inch from the Internal Chassis front of the cover. Align the side rails with the metal tabs and slide the rails Metal Tab...

  • Page 71

    Take Apart Internal Chassis and Speaker - 36 Replacement Note: After carefully aligning the side rails, push down firmly on the chassis and slide it toward the front of the unit. The tabs will snap into place.

  • Page 72: Bottom Cover

    Take Apart Bottom Cover - 37 Bottom Cover Bottom Cover Before you begin: remove the following: • Remove the top cover • Remove the power supply • Remove the floppy drive • Remove the hard drive • Remove the CD-ROM drive (if installed) •...

  • Page 73

    Take Apart Bottom Cover - 38 Shift the actuator toward the back of the unit. Squeeze together the tabs on the shaft of the actuator. Actuator Remove the actuator.

  • Page 74

    Take Apart Bottom Cover - 39 Lift out the insulator sheet. Insulator Sheet Replacement Note: There is only one correct position for the insulator sheet. Match the notches on the sides of the insulator sheet with the corresponding metal stops.

  • Page 75

    Take Apart Bottom Cover - 40 Using a screwdriver, release the tabs on the I/O Panel upper-rear edge of the bottom cover. Tabs Push out the I/O panel. Tabs...

  • Page 76

    Service Source Upgrades Centris 660AV/Quadra 660AV...

  • Page 77: Expansion Cards

    Upgrades Expansion Cards - 1 Expansion Cards Expansion Card Slot Before you begin, do the following: • Remove the top cover. • Review the ESD precautions in Bulletins/ Safety.

  • Page 78

    Upgrades Expansion Cards - 2 Remove the expansion Expansion Port Cover port cover from the back panel.

  • Page 79

    Upgrades Expansion Cards - 3 Loosely connect the Expansion Card expansion card connector to the adapter card connector. Note: Be sure to fit the adapter card pin into the expansion card hole. Gently press the connectors together. Adapter Card...

  • Page 80

    Upgrades Expansion Cards - 4 Insert the connector on the bottom of the adapter card into the expansion slot. Note: Make sure that the tab on the side of the adapter card slides into Adapter Card Tab the slot on the side of the Adapter bottom case.

  • Page 81

    Upgrades Expansion Cards - 5 Attach the thumbscrews. Thumbscrews...

  • Page 82

    Upgrades CD-ROM Drive Upgrade - 6 CD-ROM Drive CD-ROM Drive Bay Upgrade Before you begin, do the following: • Remove the top cover. • Review the ESD precautions in Bulletins/ Safety.

  • Page 83

    Upgrades CD-ROM Drive Upgrade - 7 Remove the blank CD- ROM drive bezel from the top cover. Install the slotted CD- ROM drive bezel in the top cover. Slotted CD-ROM Drive Bezel...

  • Page 84

    Upgrades CD-ROM Drive Upgrade - 8 Pry off the metal 5.25” drive bay shield. 5.25'' Drive Bay Shield...

  • Page 85

    Upgrades CD-ROM Drive Upgrade - 9 Attach the CD-ROM drive CD-ROM Drive Carrier carrier to the CD-ROM drive with four Phillips screws. CD-ROM Drive...

  • Page 86

    Upgrades CD-ROM Drive Upgrade - 10 Push in the CD-ROM CD-ROM Drive drive and carrier. CD-ROM Drive Carrier...

  • Page 87

    Upgrades CD-ROM Drive Upgrade - 11 Align the slots at the Bottom Cover lower edge of the CD- ROM shield with the tabs on the bottom cover. Swing up the CD-ROM shield until it snaps securely onto the bottom cover. Tabs Slots...

  • Page 88

    Upgrades CD-ROM Drive Upgrade - 12 Connect these cables CD-ROM Drive Power CD-ROM SCSI Data from the power supply Cable Audio Cable Cable to the CD-ROM drive: • CD-ROM audio cable • SCSI data cable • CD-ROM drive power cable Connect the other end of the CD-ROM audio cable to the logic board.

  • Page 89

    Upgrades Power Mac Upgrade - 13 Power Mac Upgrade No preliminary steps are required before you begin this procedure. The Centris 660AV and Quadra 660AV can be upgraded to a Power Macintosh 6100/60 or Power Macintosh 6100/ 60AV. For upgrade instructions, refer to Additional Procedures in the Power Macintosh 6100...

  • Page 90: Additional Procedures

    Service Source Additional Procedures Centris 660 AV/Quadra 660AV...

  • Page 91

    Additional Procedures Battery Verification - 1 Battery Verification Battery Before you begin do the following: • Remove the top cover. Warning: If handled or discarded improperly, the lithium battery in the computer could explode. Review battery-handling and disposal instructions in Bulletins/Safety.

  • Page 92

    Additional Procedures Battery Verification - 2 Set the voltmeter to the 10 volts DC scale. Hold the positive probe of the voltmeter to the positive end of the Negative Probe battery (marked “+” on the logic board) and Positive the negative probe to the Probe negative end of the battery.

  • Page 93: Battery Replacement

    Additional Procedures Battery Replacement - 3 Battery Replacement Battery Before you begin do the following: • Remove the top cover. Warning: If handled or discarded improperly, the lithium battery in the computer could explode. Review battery-handling and disposal instructions in Bulletins/Safety.

  • Page 94

    Additional Procedures Battery Replacement - 4 Using a small flat-blade screwdriver, pry open the latch at the end of the battery holder and lift off the cover.

  • Page 95

    Additional Procedures Battery Replacement - 5 Grasp the battery and remove it from the holder. Return the battery to Apple for proper disposal. For battery packaging and labeling instructions, refer to the safety information in Bulletins/Safety.

  • Page 96: Exploded View

    Service Source Exploded View Centris 660AV/Quadra 660AV...

  • Page 97

    Exploded View Exploded View Top Cover 922-0545 Blank Bezel 922-0358 Slotted CD Bezel with Caddy 922-0355 Slotted CD Bezel Caddiless Power Supply 661-1688 SCSI Cable Support Column 922-0356 Internal Chassis 922-0359 Logic Board 661-1704 Floppy Drive Cable 922-0351 Speaker 922-0353 LED Cable Insulator Sheet 922-0354...

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Quadra 660av

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