Troubleshooting; Error Messages - Motorola PC*MILER I355 User Manual

Navigation application for nextel java phone
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Troubleshooting

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Error Messages

The following error messages may be encountered when you log on:
Initial user/password must be set, Login failed: Fail to logon: Incorrect user name
or password, or Login failed: User is not valid subscriber. The application has not
been properly set up for use. You could have entered the information incorrectly,
please try again. If still unsuccessful, contact technical support to resolve any
issues with the account.
Failed to contact server. The GPS unit is unable to make a data connection to the
server. This will happen if the power indicator on the top of the GPS unit is solid
red or if the IP indicator on the GPS unit does not display. You may not be in an
area with wireless data coverage. Relocate and, when the power indicator light
turns green, try again. This may take a couple of minutes.
The following errors may be encountered on the Address Entry or Directions screen:
Destination/Address is incorrect or incomplete. Please check and re-enter. The
server failed to verify that the address exists. This can be for several different
reasons: misspelled street name or city; state is not the standard two-character
abbreviation; improper abbreviations of names used; missing data; or the address is
too new to be found on a road network.
Move your vehicle closer to a public street to find a starting street. You are not
close enough to the road network. Move the car closer to a public street and retry.
This also may happen if you are in a very new neighborhood that is not yet
supported by the map data.
ERR_0100. Indicates that the server was unable to generate a route using the
specified parameters for one of many reasons (i.e., route server is down, the route
cannot be routed to, etc.).
The following errors may be encountered on the Guidance screens:
Download Error. An error occurred during the download. Press the button under
BACK and try to obtain the route again.
Out Of Memory. The route contains more data than the GPS unit can handle at this
time. There is not enough memory to download the entire route. Exit the
application and design a route with intermediate destination points. The length of
the route and the number of maneuvers impact how large the entire route can be.
PC*MILER|Mobile User's Guide
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