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If you experience a problem with this unit, check the chart below before calling for
service.
SYMPTOM
Unit will not turn on.
Disc will not play.
No sound from
headphones.
Erratic playback.
FOR ADDITIONAL SET-UP OR OPERATING ASSISTANCE
FOR CUSTOMER SERVICE, PLEASE WRITE TO:
HD9971_ib_drafts.p65
TROUBLESHOOTING GUIDE
CAUSE
Weak or dead
batteries.
CD compartment not
closed.
Disc inserted incorrectly.
Dirty or defective disc.
Moisture or condensation Disc: wipe with soft cloth.
on disc or lens.
Headphone plug not
inserted correctly.
VOLUME controls set to
minimum.
Weak batteries.
Defective disc.
Dirty or defective disc.
SERVICE
PLEASE CALL:
1-800-898-9020
Emerson Radio Corp.
Consumer Affairs Dept.
1901 Diplomat Drive,
Farmers Branch, TX 75234.
15
15
SOLUTION
Replace batteries.
Close CD compartment.
Reinsert disc correctly.
Try another disc.
Lens: see page 14.
' Care and Maintenance'
Reinsert headphone plug
correctly.
Raise volume controls on
main unit and/or headphone
cable.
Replace batteries.
Try another disc.
Clean or replace disc.
19/4/2002, 15:52
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