Hardware Service And Support; Software Service And Support; Ibm Taiwan Product Service - IBM 88861TU Installation And User Manual

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Hardware service and support

You can receive hardware service through your IBM reseller or IBM Services.

To locate a reseller authorized by IBM to provide warranty service, go to

http://www.ibm.com/planetwide/ and click Find a Business Partner on the right

side of the page. For IBM support telephone numbers, see http://www.ibm.com/

planetwide/. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

In the U.S. and Canada, hardware service and support is available 24 hours a day,

7 days a week. In the U.K., these services are available Monday through Friday,

from 9 a.m. to 6 p.m.

Through IBM Support Line, you can get telephone assistance, for a fee, with usage,

configuration, and software problems with BladeCenter products.

For information about which products are supported by Support Line in your

country or region, see http://www.ibm.com/services/sl/products/.

For more information about Support Line and other IBM services, see

http://www.ibm.com/services/ or see http://www.ibm.com/planetwide/ for

support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV

(1-800-426-7378).

Use this information to contact IBM Taiwan product service.

IBM Taiwan product service contact information:

v IBM Taiwan Corporation

v 3F, No 7, Song Ren Rd.

v Taipei, Taiwan

v Telephone: 0800-016-888

Appendix A. Getting help and technical assistance

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Bladecenter s